Indonesia Professional Development Center (IPDC) - a subsidiary of PT. IPDC Consulting & Advisory IPDC was developed in 2000. Since then we grow becoming one of the leading and well-recognized training and people development firm in Indonesia. Presently, we are supported by dozens of experienced and skillful full-time staff to support our daily operation and more than 100 part-time experienced training facilitators and lead consultants. We are also supported by some of representatives staff at Bandung,, Jogyakarta and Denpasar. At Indonesia Professional Development Center (IPDC), we offer over 350 different training programs year-round in each year. Individuals participating in these programs benefit from working with a cross-section of peers from different industries. They are also able to share common problems and experiences that enhance their learning and expand their know-how. IPDC's programs are offered in various formats to suit individual schedules and needs, from intensive 2-4 day classroom sessions to a customized sessions. At IPDC, we believe that all learning should be of direct, practical business use, which is why we deliver everyday skills and processes that can be taken back to the workplace and applied immediately. Contact Us at: Rasuna Office Park 2/QO-08. Jl. HR. Rasuna Said Jakarta 12960 Indonesia Ph (+6221) 8378 6465 ; 8378 6477 ; 8378 6389 Fax (+6221) 8378 6478 E-mail : training@ipdc.co.id; registration@ipdc.co.id www.ipdc.co.id

1. In – House Training Proposal
Essential Managerial & Leadership Skills
for Supervisors & Managers
We are far beyond just a training provider, we help our clients to create values for their
business through high quality training programs but affordable cost. That’s our commitment!
Building Work Ethics and Internal Communication with HORENSO and KAIZEN
Approach in reframing mindset and reinforcing current corporate culture
Rasuna Office Park 2/QO-08.
Jl. HR. Rasuna Said
Jakarta 12960 Indonesia
Ph (+6221) 8378 6465 ; 8378 6477 ; 8378 6389
Fax (+6221) 8378 6478
E-mail : training@ipdc.co.id; registration@ipdc.co.id
www.ipdc.co.id

2. Section __
Training Approach &
Methodology

3. Program Approach
Based upon our experiences in facilitating thousand of training programs, the
following are Key elements of an effective training program.
Define Attainable
Objectives
Use an Effective
Trainer
Enable Trainees to
be Focused on the
Training
Use Engaging
Methods
Equip Participants
with Necessary
Tools
Post Course
Reinforcement &
Commitment
Boosting
Individual
Performance
&
capabilities
PT. IPDC Consulting & Advisory 2013 3

4. Program Approach
Understanding
Context & Scope
of Works
Training Needs
Analysis
Pre-Assessment
and Training
Modules
Development &
Planning
Training
Delivery & Post-
course
Assessment
Coaching for
Application
Institutionalized
The following diagram reflects our program process in developing a training
programs
Time required may vary depend upon the scope of works
PT. IPDC Consulting & Advisory 2013 4

5. Program Approach
Level of
Assessment
Objectives Measurement
Level of
Certification
Min
Target
REACTION
• Assess participant’s
reaction to instructors
and services
Instructor Quality
Index (IQI)
ATTENDANCE
3.5 of 5
3.5 of 5
LEARNING
• Assess participant’s
feedback on programs
• Assess participant’s
level of understanding
• Program Quality
Index (PQI)
• Participant
Understanding Index
(PUI)
3.5 of 5
70 of
100
BEHAVIOR
• Assess the level of
change in terms of skill
and attitude
• Direct Superior
Index (DSI)
• Putting in Practice
Discussion
SKILL COACHING
FOR APPLICATION
(given at the following of
3 months upon
completion of training)
70 of
100
In measuring effectiveness of Training, IPDC applies the following Measurement to
assess the level of learning that is being achieved throughout the program
PT. IPDC Consulting & Advisory 2013 5

6. Program Approach & Methodology
DELIVERY APPROACH DIAGRAM
Activity Reporting
Upon completion of training, IPDC will produce the following reports
1.Training Completion Report
2.Detail of activities which will cover:
• Scheduling of the activities
• Training Syllabus
• Trainer Materials
• Achievement of training objectives, outcomes and outputs
PT. IPDC Consulting & Advisory 2013 6

7. To achieve the effectiveness of the program, in-class training format will be broken
down into four arrangements:
Types of Program Number of Day
Essential Managerial & Leadership Skills for
Supervisors & Managers
(Building Work Ethics and Internal Communication with HORENSO and KAIZEN
Approach in reframing mindset and reinforcing current corporate culture)
2
Program Duration for Each Batch
No. In-Class Training Format Portion (in
%)
1 Interactive lecture (Theoritical Framework &
Conceptual)
30
2 Group / Individual Exercises & Discussion 45
3 Role Plays / Case Study/ Smulation 15
4 Relevant Games 10
Knowledge
Skills
Attitudes
Program Approach & Methodology
PT. IPDC Consulting & Advisory 2013 7

8. This program will benefit any supervisors and managers
who wants to enhance current managerial and leadership
capability and capacity to perform at maximum level to
achieve individual and team target in a Japanese company
setting.
Expected Participants:
Program Approach & Methodology
PT. IPDC Consulting & Advisory 2013 8

9. Section ___
Program Overview &
Agenda Training

10. Program Overview
PT. IPDC Consulting & Advisory 2013 10
Successful people managers are able to recognize and mobilize the talents
of the people they work with. They ability to lead and inspire individuals
and teams towards optimal performance is a crucial factor in reaching the
desired personal and organizational goals. Many people when given the
new role of “supervisor and manager" have never actually been trained for
their new responsibilities.
This program offers opportunity for supervisors and managers to acquire
insights and applicable knowledge of leadership and communication skills
with HORENSO and KAIZEN Approach to enable them to deliver their
optimum performance. This workshop has been also designed to enhance
participant in reframing mindset and reinforcing current corporate culture
in a Japanese company setting.
As a matter of fact tat Japanese companies maximize their strengths by
performing their business culture. How about in their overseas offices? It
may not be necessary to fully adapt the Japanese business culture, but it is
very important to let the local members understand the standard or
minimum requirement of it.

11. Program Overview
Program Objectives
Upon completion of training, the participants are expected to be
able in:
• Understanding managerial and leadership style and work drives in
Japanese company setting.
• Enhance the latest knowledge in Japanese communication
process and kaizen activitities
• Have a strong self- consciousness in paradigm and mindset
change and willing to apply current corporate culture.
• Increasing or decreasing responsibility for an individual or group
rather than punishing or blaming them when things go wrong
• Accepting people as they are and not trying to change them.
They’d rather concentrate their energies on trying to encourage
and facilitate people to perform to the best their abilities and
interest and simultaneously develop their skill and abilities
PT. IPDC Consulting & Advisory 2013 11

12. Essential Managerial & Leadership Skills
Agenda Training for SUPERVISORS

13. Program Agenda
Time Session Topic
07.45 – 08.00 Opening Sessions & Training Ground Rules
08.00 – 10.30
Understanding Personal
Characteristics
• This is ME
• Formula for Success
You as a Supervisor
• Transitioning to Supervisory Position
• Relating to Staff
• Supervisor as a link-pin
• Getting the job done
• Relating to your manager
• Loyalty as a Supervisor
• Holding staff accountable
10.30 – 10.45 Coffee Break
10.45 – 12.00
Establishing a Team
• Nature of Teamwork
• Teamwork Building Stages
• 10 Team Building Commandments
12.00 – 13.00 Lunch Break and Prayer Time
DAY ONE
13
© Copy Rights - 2013 Indonesia Professional Development Center 13
Case Study
Discussion

14. Program Agenda
DAY ONE
Time Session Topic
13.00 – 15.30
Motivation
& Evaluating Staff
Performance
• Understanding of People Needs
• Need theories revisited
• Components of Performance
• Current Appraisal Review
Training and
Development
• When to provide training
• How to provide training
• Providing Feedback
15.30 – 15.45 Coffee Break
15.45 – 17.00 Communication
• Basic of Communication Skills
• Communication Exercise
• Lesson Learned for Today
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Case Study
Discussion

15. Program Agenda
Time Session Topic
08.00 – 10.30
Work Ethics
In Japanese
Companies
Setting
• Review of Company values and ethics
• Japanese business culture
• What is "Teamwork" in Japanese company
• Communication style and decision making, such as
"nemawasi" (laying the groundwork)
• Meaning "on the surface" and "underneath" - Eliminate
misunderstanding of expressions
10.30 – 10.45 Coffee Break
10.45 – 12.00
KAIZEN -
Continuous
Improvement
• Brief Review of Kaizen
• The Basic Concept : Mentality
• HR and Kaizen
• Culture Building
12.00 – 13.00 Lunch Break and Prayer Time
DAY TWO
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Case Study
Discussion
Case Study
Discussion

16. Program Agenda
DAY TWO
Time Session Topic
13.00 – 15.30
Japanese
Communication
HORENSO
• The SPINACH concept
• Understanding HORENSO
• Implementing HORENSO
• Barrier to HORENSO
15.30 – 15.45 Coffee Break
15. 45 – 17.00: New Mindset, Attitude and Paradigm Adaption
Leading the Way to Success
• Leading by being an Exemplary Example
• Demonstrating Care, Character and Competence in Tough Situations
Management System
• Management Policy
• Suggestion Systems Management
MY WAY FORWARD – areas for my personal development
• My goals, plans, strategies and actions for the immediate future
• Insight and Lesson Learned of the day; Writing a Personal Statement of Commitment
Discussion
Discussion
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17. Essential Managerial & Leadership Skills
Agenda Training for MANAGERS

18. Program Agenda
Time Session Topic
07.45 – 08.00 Opening Sessions & Training Ground Rules
08.00 – 10.30
Understanding Personal
Characteristics
• This is ME
• Formula for Success
You as a Manager
• Understanding Managerial Functions
• Understanding Managerial Levels
• What is Managing
• Managers' Roles
• Manager vs Specialists
• Managing Roles Transition
• Success Factors as a Manager
10.30 – 10.45 Coffee Break
10.45 – 12.00
Cascading Business
Strategy
• Understanding 6 pillars of business
• Company Vision / Mission / Values
• Setting Aligned Objectives
12.00 – 13.00 Lunch Break and Prayer Time
DAY ONE
18
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Case Study
Discussion

19. Program Agenda
DAY ONE
Time Session Topic
13.00 – 15.30
Planning
• SMART Planning
• Unit Objectives
• Individual Objectives
Organizing
• Organizing Time
• Organizing Work
• Organizing Problems and Making Decisions
• Organizing Manpower
• Organizing and Leading Team
15.30 – 15.45 Coffee Break
15.45 – 17.00
Coordinating • Coordinating with other departments
Achieving
• Personal goals
• Professional goals
• Communication Exercise
© Copy Rights - 2013 Indonesia Professional Development Center 19
Exercise &
Discussion
Exercise &
Discussion

20. Program Agenda
Time Session Topic
08.00 – 10.30
Work Ethics
In Japanese
Companies
Setting
• Review of Company values and ethics
• Japanese business culture
• What is "Teamwork" in Japanese company
• Communication style and decision making, such as
"nemawasi" (laying the groundwork)
• Meaning "on the surface" and "underneath" - Eliminate
misunderstanding of expressions
10.30 – 10.45 Coffee Break
10.45 – 12.00
KAIZEN -
Continuous
Improvement
• Brief Review of Kaizen
• The Basic Concept : Mentality
• HR and Kaizen
• Culture Building
12.00 – 13.00 Lunch Break and Prayer Time
DAY TWO
© Copy Rights - 2013 Indonesia Professional Development Center 20
Case Study
Discussion
Case Study
Discussion

21. Program Agenda
DAY TWO
Time Session Topic
13.00 – 15.30
Japanese
Communication
HORENSO
• The SPINACH concept
• Understanding HORENSO
• Implementing HORENSO
• Barrier to HORENSO
15.30 – 15.45 Coffee Break
15. 45 – 17.00: New Mindset, Attitude and Paradigm Adaption
Leading the Way to Success
• Leading by being an Exemplary Example
• Demonstrating Care, Character and Competence in Tough Situations
Management System
• Management Policy
• Suggestion Systems Management
MY WAY FORWARD – areas for my personal development
• My goals, plans, strategies and actions for the immediate future
• Insight and Lesson Learned of the day; Writing a Personal Statement of Commitment
Case Study
Discussion
Case Study
Discussion
© Copy Rights - 2013 Indonesia Professional Development Center 21

22. Section 4
Reinforcement Program
(Optional)

23. © 2011 Indonesia Professional Development Center 23
Coaching Sessions
23
23
•Review past assignment
•Group (individual bases may be considered whenever
time permitted) Presentation
•Goal-setting
•Outlining multiple action plans for next month
K
E
Y
A
C
T
I
V
I
T
I
E
S
Last Day of Training
Participants are
requested to
develop and
submit
• Individual
commitment
• Action Plan to
make things
happened
(template
provided by
IPDC)
1th Month
(1 Day)
The trainer
(coach) will
discuss and
assign to each
individual and
group on on-
the choosen
high impact job
related projects
(based on
commitment
and consent
with
participants)
Phases
Self exploration; Goal-setting; Outlining multiple
action plans; Monitoring and feedback
Coaching Methods / Techniques Applied
2nd Month
(1 Day)
3rd Month
(1 Day)
Coach, Monitoring and Feeback
Starting involve the participants’
superiors in the process (for the
purpose of coachingtechniques
transfer and continuing coaching
process)
Please check with us for further
steps and coaching plans which
have been proven to effective
tools for training reinforcement

24. Section 5 Training Facilitator(s)

25. Program Team
IPDC commits to the experienced
trainer(s) proposed and shall not
replaced her/him to another for some
reasons unless requested or agreed
upon by client. We believe the essence
of an excellent training lies upon the
ability of course delivery by the
trainer(s)
PT. IPDC Consulting & Advisory 2013 25

26. Program Team
Engagement Leader
Areas of
Expertise
Essential Managerial & Leadership Skills
____________________
_________________ (Managing Director – IPDC)
Team
Involved
Research & Development Department
Course & Curriculum Design and Development
Team
Support
Higly experienced and respected Trainer in Managerial & Leadership
Skills especially designed for Japanese Companies Styles
PT. IPDC Consulting & Advisory 2013 26

27. Section ___ Our Experience

28. FACT SINCE 2000
• Trained more than 15,000 participants (Top executives, senior
managers, middle managers and professionals) in combined 12 years
both in in-house and public programs setting
• Served more than 500 major clients across industries, sectors and
regions, including Vietnam, Malaysia, Thailand.
• Run more than 350 different workshops or training programs on yearly
basis
• Has Partnership with several major training institutions in overseas
region.
IPDC Credential
PT. IPDC Consulting & Advisory 2013 28

29. IPDC Credential
Our Trainers and Consultants are
seasoned, Industry-tested professionals.
They’ve gained for more than 20 years of
professional experience coming from
international and national firms, and
they’ve been senior-level executives or
directors in businesses.
OUR TRAINERS / CONSULTANTS
We currently have more than
100 Associated Trainers /
Consultants
PT. IPDC Consulting & Advisory 2013 29

30. © 2011 Indonesia Professional Development Center 30
Contact Information
Rasuna Office Park 2/QO-08.
Jl. HR. Rasuna Said
Jakarta 12960 Indonesia
Ph (+6221) 8378 6465 ; 8378 6477 ; 8378 6389
Fax (+6221) 8378 6478
E-mail : training@ipdc.co.id; registration@ipdc.co.id
www.ipdc.co.id
Training & Consulting DivisionA Subsidary of PT. IPDC Consulting & Advisory