Of the Silicon
                                   Valley 

     Service-Learning Group Project
Organizational Communication Intervention
                    By:
        Amy Marinakis (Group Leader)
             Roberto Araujo
              DaJuan Fisher
                Chelsea Gill
                Tyler Young
Contents
• Introduction of the Organization- by DaJuan 
• Description of the Research Methods - by
  Chelsea
• Research Results & Findings - by DaJuan
• Literature Review - Tyler 
• Research Conclusions - Amy
• Action Plan and Recommendations - Roberto
• Demographic Charts - Amy
• Conclusion - Roberto
Introduction

• Video 
• Organization Description
   ➡  WCA - Young Women’s Christian
      Y
     Association
• Why The YWCA
Description of the
    Research Methods
• Interview Guide - Organization Supportive
  Climate
• Outlined 5 dimensions
• 5 of us - 2 employees each. Total of 10
  employees interviewed
• Gather answers - sort through them
• Analyzed the data
Research Results and Findings
• Leaders are understanding
• No improvement needed
• Supportive Communication System
• Trust in the Organization
• Expectation needed to accomplish
• Better advertisement, website update needed
• Well-known Organization
• Organization successful in helping women
Literature Review
•  ooks: Zaremba, Alan book & Bird Samuel
 B
• our Most Important Insights:
 F
I. External Networking - how it works
II.  xternal & Internal Networking - working
   E
  interdepently
III. External Networking - Strong ties & maintaining it
IV. External Networking - trust and loyalty
Research Conclusions
• Focal Area: Supportive Climate - SCOPE
• Supportiveness at YWCA
• Credibility at the YWCA
• Openness at the YWCA
• Participation at the YWCA
• Emphasis on high performance at the
  YWCA
Action Plan and
           Recommendations
• External Networking - Website
   ➡ Surveying 
• Participation - it can improve 
   ➡ Incentives
   ➡ Internal or one-on-one meetings
   ➡ uggestion box
       S
• Performance Goals - 
   ➡ Breaking down goals into smaller goals
   ➡ Small incentives/praise - make it fun
Demographics Charts
Conclusions
• Description of the Research Methods 
• Research Results & Findings 
• Literature Review 
• Research Conclusions 
• Action Plan and Recommendations 
• Demographic Charts 
• We are now ready for questions,
  comments or concerns.
References
•    Bird, S. Sensemaking and Identity, The Interconnection of Storytelling and
     Networking in a Women’s Group of a Large Corporation. University of South
     Australia. Journal of Business Communication, Vol. 44 (4), p311-339.
     Retrieved November 21, 2008, EBSCO.  San Jose State Library Online.
     www.sjsulib.org. 

•    Zaremba, Alan Jay. Organizational Communication, Foundations for Business and
     Collaboration. 2006. 2nd Edition, Thomson, South-Western.

•    YWCA-Silicon Valley. Thanks to their management and staff for their
     collaboration
The End!

Ywca presentation pp

  • 1.
    Of the Silicon Valley Service-Learning Group Project Organizational Communication Intervention By: Amy Marinakis (Group Leader) Roberto Araujo DaJuan Fisher Chelsea Gill Tyler Young
  • 2.
    Contents • Introduction of theOrganization- by DaJuan • Description of the Research Methods - by Chelsea • Research Results & Findings - by DaJuan • Literature Review - Tyler • Research Conclusions - Amy • Action Plan and Recommendations - Roberto • Demographic Charts - Amy • Conclusion - Roberto
  • 3.
    Introduction • Video • Organization Description ➡  WCA - Young Women’s Christian Y Association • Why The YWCA
  • 4.
    Description of the Research Methods • Interview Guide - Organization Supportive Climate • Outlined 5 dimensions • 5 of us - 2 employees each. Total of 10 employees interviewed • Gather answers - sort through them • Analyzed the data
  • 5.
    Research Results andFindings • Leaders are understanding • No improvement needed • Supportive Communication System • Trust in the Organization • Expectation needed to accomplish • Better advertisement, website update needed • Well-known Organization • Organization successful in helping women
  • 6.
    Literature Review •  ooks:Zaremba, Alan book & Bird Samuel B • our Most Important Insights: F I. External Networking - how it works II.  xternal & Internal Networking - working E interdepently III. External Networking - Strong ties & maintaining it IV. External Networking - trust and loyalty
  • 7.
    Research Conclusions • Focal Area:Supportive Climate - SCOPE • Supportiveness at YWCA • Credibility at the YWCA • Openness at the YWCA • Participation at the YWCA • Emphasis on high performance at the YWCA
  • 8.
    Action Plan and Recommendations • External Networking - Website ➡ Surveying • Participation - it can improve ➡ Incentives ➡ Internal or one-on-one meetings ➡ uggestion box S • Performance Goals - ➡ Breaking down goals into smaller goals ➡ Small incentives/praise - make it fun
  • 9.
  • 10.
    Conclusions • Description of theResearch Methods • Research Results & Findings • Literature Review • Research Conclusions • Action Plan and Recommendations • Demographic Charts • We are now ready for questions, comments or concerns.
  • 11.
    References •  Bird, S. Sensemaking and Identity, The Interconnection of Storytelling and Networking in a Women’s Group of a Large Corporation. University of South Australia. Journal of Business Communication, Vol. 44 (4), p311-339. Retrieved November 21, 2008, EBSCO.  San Jose State Library Online. www.sjsulib.org.  •  Zaremba, Alan Jay. Organizational Communication, Foundations for Business and Collaboration. 2006. 2nd Edition, Thomson, South-Western. •  YWCA-Silicon Valley. Thanks to their management and staff for their collaboration
  • 12.