Yves C. N. Juste has over 10 years of experience in project management, business analysis, and information technology. He holds a Master's in Project Management and an MBA. Currently he is an Associate Project Manager at Citco Technology Management, where he is managing a $4.4 million Virtual Desktop Infrastructure program rollout across multiple sites. Previously he has managed implementations of ERP systems, increasing productivity and reducing defects. He utilizes strengths in project methodologies, requirements definition, operations management, and more.

1. YVES C. N. JUSTE
Plantation, Florida ycnjuste@gmail.com
(954) 200-2879 www.linkedin.com/in/yvesjuste
ASSOCIATE PROJECT MANAGER
Master of Project Management and Business Administration, Lean Six Sigma Green Belt
Successfully leverages technical analysis, time management and full cycle project management skills, to
implement ERP (Enterprise Resource Planning) systems increasing productivity and decreasing processes
while eliminating production defects. Develops and implements non-conformance software that decreases
production defects by as much as 21%, generating a cost reduction of $25K. Manage, monitor and control a
distributed installation of Virtual Desktop Infrastructure (VDI) at Disaster Recovery (DR) Data Center for
backup infrastructure and Business Continuity Plan management, alongside the installation of a local site
VDI Pilot budgeted at $1.3M, which were successfully completed in a 2 phase project. VDI program is to
provide tighter and more centralized security measures within the enterprise. Utilizes core strengths as
follows:
• Project process methodologies
• Scope/requirements definition
(SOW)
• BAU operation & support
management
• Vendor management
• Project tracking/reporting
• ERP implementation
• Virtual Desktop Infrastructure
(VDI) project expertise
• Technology integration
• Full lifecycle development
• Achievable development plans
and schedules
• Tactical/strategic planning
• Business assessment
• Analysis of business
problems/needs
• Quality-assurance
• Process improvement
• Needs analysis
• Project performance
management
• Change management
• Resource management
• Program management
• Negotiation, persuasion and
communication
• P&L accountability
• Cross-functional team building
and leadership
• Coaching/mentoring/Training
TECHNICAL EXPERTISE
Software/Tools/Operating and Enterprise EXPERTISES SharePoint, Project Server, Microsoft
Office Suite; MS Project; PMBOK; Cisco WebEx productivity tool expertise; XML reporting knowledge; SQL
knowledge; Document management
PROFESSIONAL HISTORY
IT / VDI Project Manager 2015 - Present
Citco Technology Management / Vaco South Miami
Recently completed phase I and II of the program, which is the installation of VDI appliances at one of the
Data Centers (DR), and locally at a site location, to be used as the Pilot. Conduct intake process interviews,

2. Solution Design document and/or Engineering, Transition, and Planning documentation review to support the
projects. Manage resource allocation and level of effort meetings, along with weekly project reviews and
project assessments with PMO. Monitor and control project progress through life cycle phases by updating
project site on project server and project plan through MS project, and provide weekly status reports to
management. Coordinate vendor management meetings to control and monitor procurement and deliverables
through statement of work (SOW). Monitor and control vendor quotes, purchase orders, approvals and
contracts. Create and update project documents, create change request orders and attend Change Advisory
Board (CAB) meetings for change order request approvals. Analyze issues, risks and impacts, and mitigate
when necessary. Manage issue and change logs through thorough analysis of assumptions and constraints. I
also manage other operation and support projects for Banking Systems Implementation, Temenos T24 Core,
Database Warehouse, Oracle Database ODA, among others to support the business units at Citco.
• Managing a VDI program to be rolled out throughout Citco's enterprise to increase security measures,
provide more control to the technical teams supporting the business, and instant support mechanism
24/7 in a centralized manner
• The VDI program is budgeted at $4.4M, with a planned finish date by 4
th
quarter in 2017
• A core image (also referred as Golden Image) has been created with applications, pools and persona
management to be deployed and installed onto the Pilot and DR infrastructure. These two phases are
budgeted at $1.3M
• The remainder of the program phases consist of the VDI roll out throughout the enterprise in a
distributed solution design effort to be installed at a combination of 20 remote and local accessible site
locations, including Data Centers (Production and DR)
• Ensure project is on schedule and budget by obtaining monthly financial reports from financial analyst
• Ensure all change orders, purchase orders or pending issues are completed and closed prior to project
closure with lessons learned documents provided to PMO during team release project closure
meetings
Project Lead/Trainer 2014 - 2015
IT Support Analyst II/Project Lead 2013 - 2014
COVIDIEN (Formerly NEW WAVE SURGICAL)
Conducted daily maintenance of all Epicor 905 ERP system solutions modules (Epicor 905) and provided
ongoing training, coaching and mentoring to alleviate and reduce errors. Reported and analyzed daily
manufacturing data entered into the ERP system to ensure accuracy. Monitored and managed
manufacturing production data reported to ERP system ensuring job expectations and completion. Utilizing
remote desktop, applied troubleshooting skills in computer hardware, network configurations and software,
to correct issues with Windows operating systems.

3. • Planned, implemented and evaluated the ERP system for a Healthcare device (D-HELP - Defogging
Heated Endoscopic Lens Protector) now known as Clearify Visualization System - establishment
project budgeted at $201K
• Managed manufacturing production of 4 to 6 components, 26 to 28 sub-assemblies and 1 to 2
operations per job components producing on average 85,000 Clearify Visualization System, a surgical
medical device, per month
• Trained and supported all department levels
• Led warehouse full inventory cycle and assisted with scheduled parts cycle counts
• Developed, led and trained on non-conformance software reducing scrap and/or errors to 12%
• Obtained ERP FDA validation for Quality Control group - validating system for 21 CFR Part 11
Help Desk Analyst - (French/English) - Sage Software 2012 - 2013
Installation Representative - RBS WorldPay
EXPERIS
Utilizing Cisco WebEx productivity tool and Atlas trouble ticket management system supported and resolved
computer hardware, network and software issues and issues related to accounting software applications,
utilizing basic accounting acumen.
• Assisted in customer support account retention generating on average $300 - $500 per week
• Supported merchants calling in to obtain installation assistance and training
• Troubleshoot terminals and directing defective terminals to IT for repair or replacement
• Assisted with project distribution of 18,000 Vx520 terminals throughout Europe and United States
• Contributed to successful project of new product with potential $1.2M revenue
Customer Service/Order Processing Agent 2011 - 2012
RANDSTAD USA - Vesta Corp. - Telecommunication
Attention to Detail and strong written and verbal communication skills. Ability to communicate errors and
resolve issues. Working knowledge of multiple platform program (i.e. AT&T, T-Mobile and Boost Mobile).
• Average collection of $487 to $597 per hour on either program platform
• Accomplished 100 - 110% quality and assurance on given weeks and ranked top 10 in call center
• Ability to maintain 100% availability on given weeks while servicing customers
Junior Project Manager/Intern 2011 - 2012
APREMIUM HEALTHCARE SOLUTION, LLC
Defined all project tasks and resource needs and developed project plans and schedule timelines.
Assembled and coordinated other project team members involved in the projects. Expedited completion of
project tasks by other team members; adhered to change management requirements. Executed project

4. Yves C. N. Juste Page 3
tasks according to scope, plan and budget and tracked the progress of the project. Reported project status
to stakeholders, project team members, senior management and key participants.
• Contributed to the planning, implementation and evaluation of a Healthcare project budgeted at
$75K
• Managed project risks and created a contingency plan at $25K
Volunteer Coordinator
CITY OF NORCROSS 2011 - 2011
GWINNETT COUNTY PUBLIC LIBRARY 2010 - 2011
Full-Time Masters - Project Management 2009 - 2010
Senior Legal Assistant/Project Coordinator 2008 - 2009
LITTLER MENDELSON P.C.
EDUCATION AND TRAINING
Lean Six Sigma Green Belt Certification Completed October 2015
PMP Certification Pending – 2016
DEVRY UNIVERSITY
Master of Project Management - Summa Cum Laude
DOWLING COLLEGE
Master of Business Administration (MBA)
FLORIDA ATLANTIC UNIVERSITY
Bachelor of Arts in Criminal Justice, Political Science and Sociology (Dual Degree)
PROFESSIONAL AFFILIATIONS
Project Management Institute • PMI South Florida Chapter • Dowling Alumni Association - MBA Chapter
• Calvary Chapel - Project Volunteer • Professional Placement Network of South Florida (PPN)