Uploaded byMichael Klemen
You4 You – Das Dynamisch Vernetzte Unternehmen
The document discusses Cisco's vision for connecting customers, employees, and partners through new technologies. It envisions using mobility, security, virtualization, and other technologies to enable virtual meetings and training, mobile access to data and video, remote equipment monitoring and management, and other collaborations. The goal is to engage users in more dynamic, personalized ways through integrated digital experiences.
You4 You – Das Dynamisch Vernetzte Unternehmen
- 1. You4You – DynamischVernetzt Michael Klemen Enterprise Thought Leadership Factory Automotive Industry EMEAR January 2012 © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1
- 2. Customer Field Engineering OEM Sales Supplier Service A A Partners Products After Sales Employees Dealer Engaging Customers, Employees and Partners in New Ways From IT Productivity to an Intelligent Economy Enabled by Process, Culture, and Technology © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2
- 3. Mobility Security © 2011 Cisco and/or its affiliates. All rights reserved. IP-Services Virtualization Transp & Routing Data, Voice, Video Physical Infrastruct. BYOD Person centric Instant Virtual Video Office Meetings Virtual Video Production Line Meetings Virtual Quality Worksspaces DES Mobile Data, Voice & Video SCADA/ Tracking Vehicles, Parts, Tools, People Performance Visualization in the Inspection/ PLC Plant Equipment Testing Virtual Training Video-enabled support for repair shops SAP RFID Sensors COMPANY Production Template Apps Physical Security, Surveillance & Environmental Alarm Building Management Real Estate Automation Energy Monitoring & Optimization Event centric Waste Tracking and Alarming Collection Plant Data Integrated Prototype parts tracking Machine Builder real Time Access Device Integration IP to the Shopfloor Plant Historian ... Weigh Scales Wireless testing for 802 xxx HMI virtualized Cisco Confidential 3
- 4. http://www.youtube.com/watch?v=o6SzZmMNfNg Mars has struck cocoa- flavored gold with My M&M´s offering: 800 pounds were ordered through the online site on the first day ! © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4
- 5. © 2011 Ciscoand/or its affiliates. All rights reserved. Cisco Confidential 5
- 6. © 2011 Ciscoand/or its affiliates. All rights reserved. Cisco Confidential 6
- 7. © 2011 Ciscoand/or its affiliates. All rights reserved. Cisco Confidential 7
- 8. © 2011 Ciscoand/or its affiliates. All rights reserved. Cisco Confidential 8
- 10. Release 2.5 -limited availability Integrated Workforce Experience People – Connect and Find the Known and Unknown Integrated Workforce Experience Information – Many Sources, One View Integrated Workforce Experience Communities – Organize projects, Content and More © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10
- 11. To confront andovercome the impossible using science, technology, engineering and mathematics To motivate the next generation to deal with global 21st century challenges © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11
- 12. AND Personalized AND Pervasive Agile AND Efficient Open AND Controlled Partner Central Boards, Councils Integrated Workforce Smart and Work Groups Experience Services Technical Virtual Theater Flexible Manufacturing Innovation Communities Zone Collaborative Culture, Process, Technology © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12
- 13. • • • • Source :WSJ 26 April, 2011 © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13
- 14. © 2011 Ciscoand/or its affiliates. All rights reserved. Cisco Confidential 14
Editor's Notes
- #3 Progressive manufacturers bring together employees, partners, customers, and all key stakeholders and knowledge providers to participate in all aspects of the business.Cisco is seeing that the only way for companies to be successful is to find news ways of engaging with their customers, their partners, and their suppliers – and to use technology to do this. We call this the Dynamic Networked Organization. It’s really a new business model for how companies work with their value chains to drive business advances. This chart highlights the fact that most organizations manage their information in a hierarchical manner within their firewall. That is, they’re not really good at sharing information outside their organizations. This new, dynamic model really focuses on sharing information and can enable manufacturers to work across their entire value chain, with customers, partners, and suppliers, both inside and outside their firewall.By operating as a dynamic networked organization, a manufacturer can begin to view all the parts of their supply chain as a single system. The dynamic networked organization creates an ecosystem, while addressing the security concerns about boundaries and profit interests. All the entities in the ecosystem can interact securely and collaboratively.
- #13 Cisco itself is another example of how to unleash the AND. Faced with the same tradeoffs we've already discussed in this presentation, we evolved our business models and today operate as a Dynamic Networked Organization. For example, to enable customer relationships that are both personalized AND pervasive, we implemented a program called Specialist Optimization Access and Results -- or SOAR -- that combines Web 2.0 features with collaboration tools such as remote access, Unified Communications, WebEx, and TelePresence. The SOAR system has increased our customer reach by more than 40 percent, and has increased customer satisfaction by a rating of greater than 4.7. Our specialists save 6 to 17 hours per week, and we've reduced expenses on travel and entertainment by between 50 and 60 percent. In another example, to make our organization both agile AND efficient, we implemented a new governance model. Our Operating Committees, Boards, Support Councils, and Workgroups now share information and work collaboratively in a cross-functional, dynamic structure. The new way of working has reduced operating expenses by $1.5 billion, and, in just five months, helped us reallocate $500 million to over 30 market adjacencies. Finally, to foster innovation in an environment that is both open AND controlled, we created a new way for creative thinkers to collaborate with one another. Our i-Prize competition invites entrepreneurs from around the world to propose new, billion-dollar business ideas for Cisco. To support the competition, we created the Innovation Zone, which lets team entrants located anywhere collaborate on their submissions securely. In our second running of the competition, the Innovation Zone supported 2,900 participants, representing more than 156 countries, and 824 ideas. The winning idea proposed creating a physical and virtual platform that facilitates connectivity along with smart objects, people, and information, and the idea is under consideration as a new Cisco Emerging Technology.