This document summarizes a presentation by HP on their Unified Communications and Collaboration (UC&C) services. It describes HP's approach to UC&C, which includes planning workshops to identify business needs, a transformation experience workshop to create an initial roadmap, and a business benefits workshop to link UC&C investments to strategic initiatives and quantify benefits. It also outlines HP's strategic architecture service to align technical and business requirements and provide a blueprint for introducing new technologies.

1. UC&C by HP
Roni Izrael – Network Business Manager
Oren Porat – UC&C Regional Sales Specialist
June 8, 2010
1 ©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice

2. Communications Today: Tomorrow
E-mail and
Calendaring
Video
Conferencing Web
Conferencing
Instant
Messaging
Authentication
Administration
Authentication
Storage Authentication
Administration
Authentication
Storage Administration
Administration
Storage Storage
Authentication
Authentication Authentication
Authentication Administration Administration Administration
Storage
Administration Storage Storage
Storage
Compliance
Audio
Voicemail Telephony Conferencing
2 ©2009 HP Confidential
©2009 HP Confidential

3. UCC maturity model
Evolving UCC program from Basic up to Dynamic stage
Enterprise
USABILITY
Individual
SOLUTION TYPE
Elementary Sophisticated
3 (Technology only) (Automated Bus App)
©2009 HP Confidential

4. The Approach to UC&C is Different for
Each Company
The Business Value Services consider the unique requirements of
individual clients to determine priority and value for each element
Solution elements
Mobility Solutions 7 8 Company A
10 Company B
Application integration 3
SharePoint applications/ECM 3 7
Portal/Social Network/Search 5
2
Voice integration/Network 1 9
2
Video Conf/Telepresence 4
4
Audio/Web Conferencing 1
8
IP telephony
6
Unified Messaging
Phased approach 9
Presence/Instant messaging 5
11 Time
Messaging – upgrade/migrate 6
Using common infrastructure, management, security
and standardized HW/SW platforms
4 ©2009 HP Confidential

5. “Enterprises will waste $130 billion
buying the wrong network
technologies and services during the
next five years.”
Mark Fabbi, Vice President, Gartner Inc.
©2009 HP Confidential
©2010 HP Confidential

6. HP Unified
Communications and Collaboration
Business outcomes
– Reduce telecommunications costs HP Difference
– Enhance business responsiveness Access to voice, data, and video services
and accelerate turnaround regardless of time, location or device
– Increase end-user productivity –
wherever, whenever, with any People
device
– Seamless integration of voice, Integrate
video and data and
simplify
Corridor Road
warrior Technology Process warrior
Services
– Business Value Services
– Voice Solutions
– Messaging Solutions
– Collaboration Solutions
– Integrated Business Solutions
– Network Upgrades & Security Call center
Commuter Fixed desk
agents
– Support Services
6 ©2010 HP Confidential

7. HP’s Unique Way to UC&C
Plan
• Planning
Experience
Workshops
Report
Roadmap
Transformation • Market impact of UC&C
Experience • UC&C technology providers
• HP’s approach for UC&C Transformation
Workshop
• Value of UC&C to support business strategy and related changes
Business Benefits in processes
Workshop • Complete UC&C Business Case
• Refined Roadmap
• Business, Financial Technology and implementation:
Strategic • Requirements, Models and Measures
Architecture • Technology and Benefits Realizations Roadmap
7 ©2009 HP Confidential

8. Transformation Experience Workshop
– Visual and Interactive Workshop – Duration: 4-6 hours
using situational discussion panels
– Availability: Global
– Identify and detail
– Delivered by experienced
organizational vision
HP UC&C Consultants
– Leverage best practices
– Target Audience: CIO,
– Align solution to strategic initiative IT Manager, Key Business
– Gain stakeholder buy-in Unit Managers
– Discover implications and risks
– Create initial roadmap to achieve
the desired state
– An experience walking through a
UC&C transformation
8 ©2009 HP Confidential

9. Transformation Experience Workshop
– Visual and Interactive Workshop – Duration: 4-6 hours
using situational discussion panels
– Availability: Global
– Identify and detail
– Delivered by experienced
organizational vision
HP UC&C Consultants
– Leverage best practices
– Target Audience: CIO,
– Align solution to strategic initiative IT Manager, Key Business
– Gain stakeholder buy-in Unit Managers
– Discover implications and risks
– Create initial roadmap to achieve
the desired state
– An experience walking through a
UC&C transformation
9 ©2009 HP Confidential

10. HP Business Benefits Workshop
– Link UC&C investments – Duration: 2 weeks
with business needs
– Availability: Global
– Link strategic initiatives and
– Delivered by experienced
implications
HP UC&C Consultants
– Discover business cases with key
– Target Audience: CIO, IT
business stakeholders
Manager, Key Business
– Identify, quantify and analyze Unit Managers
solution benefits
– A high level UC&C roadmap
building on business priorities and
benefit quantification
10 ©2009 HP Confidential

11. HP Strategic Architecture
– Aligns business and information
contexts with – Duration: 4 – 6 weeks
architectural decisions – Availability: Global
– Provides a complete, clearly – Delivered by experienced
scoped solution HP UC&C Consultants
– Involves stakeholder in – Target Audience: IT
requirements collection Manager, IT Owners
– Identifies business requirements,
constraints and linkages
– Provide a strategic architecture
blueprint and detailed UC&C
transformation plans to introduce
new technologies
11 ©2009 HP Confidential

12. How HP can Help ?
A complete set of services for the entire Solution Lifecycle
Designs & Roll Out Services
Business Value • Integrated solution design Education & Support
Services • Migrations plans & design
Services
• Transformation Experience • Network readiness Assessment
• Solution evolution & support
Workshop • Network Upgrades
• End-user Tools & Training
• Business Benefits Workshop • Integrate with existing PBX
• Video Collaboration tools
• UC&C Strategic Architecture • Deploy POC
• Maintenance
• Complete Solution Deployment
• How can I integrate the new
• UC&C: what does it mean for Solutions into my environment? • How can I appropriately
my company ? improve skills and know-how of
• Is my network and telephony
• Where should I start? infrastructure ready? my workforce?
• How can I involve the business? • How can I shift my resources to
• How can I migrate existing
innovation freeing them from
• Do not know how to justify infrastructure (Exchange,
SharePoint, Notes) to a new daily maintenance activities?
investment
UC&C Application Infrastructure?
• How can I move from Vision to
12 Implementation?
©2009 HP Confidential • How can I deploy solutions
successfully?

13. Education Services Portfolio
Education Consulting
Management of Change
Knowledge and Skills
End User Application
IT Professionals
Help Desk
Training Management
Analyze Design Develop Deliver Evaluate
©2009 HP Confidential

14. HP can Help with a Complete Set of Services
Lifecycle Services for the business productivity infrastructure to lower cost,
accelerate growth, and minimize risk
Optimize Strategize, Plan, Design, Architect
– Enhanced UC&C applications – Business Value Services
– Exchange Upgrades – Architect and Validate Voice, Data,
– Voice Upgrades Messaging & Collaboration
– UC&C Optimization Infrastructure
Assessments – Map relevant technologies to detailed
solution design
– UC&C Architecture Blueprint
– Governance and Operational planning
Maximize performance – Education Services/Training
and availability
– Mission Critical Support Rapid deployment and integration of
– Remote monitoring UC&C implementation
– HW/SW Support – Integrate applications, processes,
technologies
– Application support
– Program Management Deployment
– Hosting/management of
Services
messaging, collaboration &
mobile infrastructure/devices – Testing/Acceptance
14 ©2009 HP Confidential

15. HP & Partners
Unified Communications & Collaboration Integrated Solution
HP Services & System Integration
Consulting Design Program Deployment Integration Outsourcing Support &
Assessments Management Training
Clients
HP Management Tools
Security Solutions
Software Powered Solutions Gateway IP Telephony PBX Video Collaboration
Exchange Server
Office Communication Server
Office SharePoint Server
Servers & Storage
Networking
15 ©2009 HP Confidential

16. POINTS TO TAKE WITH YOU
1 UC&C can transform your business
2 UC&C requires strategy and planning to right size the
solution
No single vendor and/or technology can provide a
3 complete end-to-end UC&C solution.
Use open standards-based solutions
Contact HP and start analyzing your
UC&C business needs
16 ©2009 HP Confidential

17. Making Technology Work
So business works
17

18. Outcomes that matter.
18