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SaaS Business Intelligence

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Darren Cunningham
Darren Cunningham

A SaaS BI solution should be simple to set up and use, with a focus on prebuilt analytic applications rather than just tools. It should provide an integrated platform with connectors, cleansing, storage and analysis capabilities as a shared multi-tenant service. Customer success is important, with high renewal rates and upsells achieved through transparency.

BusinessTechnology
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[object Object],Copyright © 2008 LucidEra – All rights reserved
1) Simplicity ,[object Object],[object Object],Copyright © 2008 LucidEra – All rights reserved “ ”
On-Demand BI Simplicity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2008 LucidEra – All rights reserved ,[object Object],“ ” LucidEra AppExchange customer review
Simplicity of Setup Copyright © 2007 LucidEra – All rights reserved vs.
2) Focus Copyright © 2008 LucidEra – All rights reserved ,[object Object],“ ” Henry Morris, Senior VP, Worldwide Software and Services Research IDC Pipeline Closed Deals Invoices Shipments Orders Booked SFA Accounting
On-Demand BI Focus ,[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2008 LucidEra – All rights reserved ,[object Object],“ ” LucidEra AppExchange customer review
3) Platform Power Copyright © 2008 LucidEra – All rights reserved ,[object Object],“ ” Marc Benioff, CEO and Founder Salesforce.com
Historically BI “Heavy Lifting” Hasn’t Been Easy! Copyright © 2007 LucidEra – All rights reserved Connectors Cleansing Integration Storage Analysis You own the system – you own the problem! $1Million+
4) Customer Success Copyright © 2008 LucidEra – All rights reserved ,[object Object],“ ” Byron Deeter, Bessemer Venture Partners “ Bessemer’s Top 10 Laws for Being “SaaS-y””
Customer Success Must be Transparent Copyright © 2007 LucidEra – All rights reserved

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SaaS Business Intelligence

  • 1.
  • 2.
  • 3.
  • 4. Simplicity of Setup Copyright © 2007 LucidEra – All rights reserved vs.
  • 5.
  • 6.
  • 7.
  • 8. Historically BI “Heavy Lifting” Hasn’t Been Easy! Copyright © 2007 LucidEra – All rights reserved Connectors Cleansing Integration Storage Analysis You own the system – you own the problem! $1Million+
  • 9.
  • 10. Customer Success Must be Transparent Copyright © 2007 LucidEra – All rights reserved

Editor's Notes

  1. So what should you look for as you consider SaaS business intelligence?