Working on Teams

1. WORKING IN TEAMS
Technical Communication Strategies for Today
by Richard Johnson-Sheehan

2. Tuckman’s Four Stages of Teaming
FORMING STORMING NORMING PERFORMING

3. FORMING
Step 6 Agree on How Conflicts Will Be Resolved
Step 5 Write Out a Work Plan
Step 4 Create a Project Calendar
Step 3 Define Team Member Responsibilities
Step 2 Identify Project Outcomes
Step 1 Define the Project Mission and Objectives

4. STORMING
Running effective
Choose a meeting facilitator
Allow dissent
Reach consensus and move on
Record decisions
Recap each agenda item
Mediating conflict
Choose a mediator
Both sides state positions
Identify the issues
Prioritize the issues
Address each issue separately

5. NORMING
Revising objectives
and outcomes
01
Identifying team
roles
02
Using groupware
to facilitate work
03

6. PERFORMING
RECOGNIZING TEAM MEMBERS’
TALENTS AND WEAKNESSES
ANTICIPATE EACH OTHER’S NEEDS
AND CAPABILITIES
DEVELOP QUALITY FEEDBACK LOOPS
TO IMPROVE PERFORMANCE
REGULARLY REVIEW PERFORMANCE
OF TEAM MEMBERS

7. The Keys to Successful Teaming
Good Planning
Effective
Communication