Working Lunch Seminar Series - Crowdsourcing & Employee Engagement

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Ascentum

Presentation given to federal public servants on Thursday January 26, 2012

Technology Business

working lunch seminar series

WE WILL START PROMPTLY AT 12:05

Crowdsourcing and Employee
Engagement
January 26, 2012

Your webinar hosts

Joe Peters Stephan Telka
Partner/Founder Consultant

2

Welcome!
• Session will be muted

To ask questions:
• Use the “raise hand” feature
• Use “chat” feature

About Us
1. Public Involvement
2. Employee Engagement
3. Stakeholder/Community Relations
• 20 full time staff and broad associate network
• 200+ initiatives since 2003

Our Approach

There is always a Online Social media
value to participation provides new
in-person brings broader opportunities and
engagement. access and scale. channels for
relationships.

Introductory Poll
What is your comfort level with
crowdsourcing?

What is your comfort level with
employee engagement?

1. What is employee engagement?

• It is the act of engaging employees
• It is also the state of being – being
engaged in their work and
workplace

2. What are some common reasons
for engaging employees?
• Change Management
• Transformation
• Feedback/Suggestions
• Innovation

3. What are the symptoms of an
unengaged workforce?
• Productivity
• Innovation
• Morale
• Retention
• Commitment

4. What is crowdsourcing?

• “Harnessing the cognitive surplus of
employees” – Clay Shirkey
• Ideation –
reading, sharing, voting, and
commenting

5. What is an idea forum?

• Topic based
• Needs outreach
• Needs nurturing/moderation
• Presents results

Top Four Tips for Success

1. Setting objectives
2. Planning
3. Design
4. Delivery

Tip 1: Setting objectives

• What do you want to achieve?
• What does success look like?
• Can we nail down some metrics?
e.g. 5 great ideas

Tip 2: Planning

• Who are you engaging?
• What are the topics?
• What is the time frame?

Tip 3: Design

• Topic creation
• Idea form and custom fields

Tip 4: Delivery

• What is it about?
• What do you want them to do?
• Why should they participate?
• How long will the process last?
• How will their input be used?
• Moderation/gardening

Thank You!

www.ascentum.com
ascentum.eventbrite.com

jpeters@ascentum.com
613.761.7306 x302

While we live in the information age - with streams of data flowing all around us every day - people and relationships are still the most critical elements. Without the context of relationship that people bring, information is just a string of characters. To that end, facilitating collaboration and building relationships is a critical component to our knowledge economy. An organization is more than its products or services. It is about the depth of its social network, breadth of knowledge, and the speed by which we can bring ideas to market. Be a Change Agent. Be Future Ready.

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Working Lunch Seminar Series - Crowdsourcing & Employee Engagement

1. working lunch seminar series WE WILL START PROMPTLY AT 12:05 Crowdsourcing and Employee Engagement January 26, 2012

2. Your webinar hosts Joe Peters Stephan Telka Partner/Founder Consultant 2

3. Welcome! • Session will be muted To ask questions: • Use the “raise hand” feature • Use “chat” feature

4. About Us 1. Public Involvement 2. Employee Engagement 3. Stakeholder/Community Relations • 20 full time staff and broad associate network • 200+ initiatives since 2003

5. Our Approach There is always a Online Social media value to participation provides new in-person brings broader opportunities and engagement. access and scale. channels for relationships.

6. Introductory Poll What is your comfort level with crowdsourcing? What is your comfort level with employee engagement?

7. 1. What is employee engagement? • It is the act of engaging employees • It is also the state of being – being engaged in their work and workplace

8. 2. What are some common reasons for engaging employees? • Change Management • Transformation • Feedback/Suggestions • Innovation

9. 3. What are the symptoms of an unengaged workforce? • Productivity • Innovation • Morale • Retention • Commitment

10. 4. What is crowdsourcing? • “Harnessing the cognitive surplus of employees” – Clay Shirkey • Ideation – reading, sharing, voting, and commenting

11. 5. What is an idea forum? • Topic based • Needs outreach • Needs nurturing/moderation • Presents results

12. 5. What is an idea forum?

13. Top Four Tips for Success 1. Setting objectives 2. Planning 3. Design 4. Delivery

14. Tip 1: Setting objectives • What do you want to achieve? • What does success look like? • Can we nail down some metrics? e.g. 5 great ideas

15. Tip 2: Planning • Who are you engaging? • What are the topics? • What is the time frame?

16. Tip 3: Design • Topic creation • Idea form and custom fields

17. Tip 4: Delivery • What is it about? • What do you want them to do? • Why should they participate? • How long will the process last? • How will their input be used? • Moderation/gardening

18. Idea Forum Demonstration

19. Thank You! www.ascentum.com ascentum.eventbrite.com jpeters@ascentum.com 613.761.7306 x302

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