Soh Loh did not know how to talk to ladies. On a flight, he asked the first lady if she was married, to which she said no. He then asked if she had any children, and she slapped him for being rude. He then asked the second lady if she had any children, and she said yes. Without thinking, he asked if she was married, and received another slap. The document cautions about using wrong speech that can hurt others or cause quarrels, and advocates for practicing right speech that brings harmony.