The document discusses the experiences of a blind user named Tordis that the assistant has been working with. The assistant finds Tordis to be defensive and angry in their interactions so far, and thinks she is recently blind and finding it difficult to adjust. The document then provides information on blindness in general, and discusses some of the common frustrations blind people face, such as others talking loudly or treating them like children, offering unsolicited help, and interfering with their canes or guide dogs without permission.