Case Study - the effectiveness of ICT in an organization ( presentation on how ICT has transformed the business)

2. About the organization
 A leader in providing IT solutions and services for the corporate segment
in India.
 Profitable presence in niche market segments of consumer products and
lighting.
 Wipro limited is the first PCMM level 5 and SEI CMM level 5 certified IT
services company globally.
 First company in the world to be certified in BS 7799 (2002) security
standards.
 It has 66000+ employees , serves 592 clients, and has 46 development
centres across globe.
 Wipro is presently ranked among the top 100 technology companies in the
world.

4. Problem statement
 The policies are sweeping and can become suffocating: That means, if there
are a bunch of fresh graduates from college behaving unprofessionally,
and the HR wants to discipline them, every one of 100K people have to
follow the new rules. You have to be in campus for some minimum
number of hours, there might be some dress code, and the reporting
routines can be stressing.
 Good work gets rewarded, but only within the rules: making exceptions is
rare. If the policy mandates that the best performers will get 10% hike,
you'll not get a 20% salary hike, not matter how good you are performing,
or if you started at a very low pay and later became a rock star. Some of
that gets addressed at senior levels, once your work profits the company
noticeably.

5.  Back pain, body ache, spondylitis due to incorrect sitting postures.
 Weak eyes due to continuously working on machines.
 Might need to attend office on weekends to support production moves,
handle high priority issues.
 At times you might need to do might shifts to share time with your clients.
 Generally these Indian companies have US and Europe as their client. As a
result you might need to work on Indian festivals.

6. Wipro Limited employees’ strike enters
70th day
 Over 300 employees including permanent and contract workers of Wipro
Limited (Lighting Division) at Hootagalli, which started production in 1999
to manufacture and market lighting products, have launched an indefinite
strike on October 27. The workers are demanding an increase in basic
wages and other subsidiary benefits, including raise in HRA, LTA, canteen
facilities besides welfare measures.
 The strike has claimed one life already. Hanumantha Shetty (43) who had
served the industry for nearly 18 years committed suicide on November 24
as he could not maintain his 12-member family because of ongoing strike.
The management paid compensation of Rs. 3 lakh for the family of the
deceased.

7. How ict transformed wipro?
 After ICT came, wipro got established worldwide.

8. Benefits of ICT system
 Reduce transaction costs and thereby improve productivity.
 Offer immediate connectivity- voice , data, visual- improving efficiency,
transparency and accuracy.
 Substitute for other, more expensive means of communicating and
transacting such as physical travel.
 Increase choice in the marketplace and provide access to otherwise
unavailable goods and services.
 Widen the geographic scope of potential markets and
 Channel knowledge and information of all kinds.

9. CONCLUSION
 Wipro has been known for its excellence in service and focus on quality
and cost saving. Wipro is the most innovative company to help everyone
save money on their half.

10. THANKYOU!
JAISHREE SINHA
B.VOC
(ATDC)