The document discusses wikis and blogs, including what they are, why they are popular, and how agencies can use them. It provides examples of wikis like Wikipedia and describes how they allow collaborative editing. It also explains what blogs are, how they differ from websites, how to publish and read blogs, and examples of federal agencies that use blogs to communicate with the public and internally. The document suggests agencies consider their goals and legal issues before starting a wiki or blog.

1. Wikis and Blogs: When, Why, and How to Use Them Leslie O’Flahavan, E-WRITE Administrative Office of the US Courts Washington, DC September 4, 2008

4. Part 1: Not all wikis are encyclopedias

7. Wikipedia: the most familiar wiki example

8. Wikipedia Main Page

9. Wikipedia: C&O Canal page

10. C&O Canal Discussion page

11. C&O Canal Discussion page

12. C&O Canal Editing page

13. C&O Canal Revision History page

14. Common Craft: “Wikis in Plain English”

15. Discuss: How might a wiki solve your department’s own e-mail-related communication problem?

16. How do a wiki and web site differ?

17. National Park Service’s C&O Canal site

18. C&O Canal Association’s site

20. Some wiki samples …

21. Shrink and Grow: “This wiki acts as a design doc for the game…”

22. RocWiki.org – the People’s Guide to Rochester

23. wikiHow: “The How-to Manual Anyone Can Write Or Edit”

24. FLICC/Fedlink Environmental Scan wiki

25. NCI caBIG

26. National Alliance for Medical Image Computing wiki

27. US Court of Appeals – Seventh Circuit

28. Article on 7 th Circuit’s wiki

29. Argonne National Lab’s SEED Project Wiki

31. Goochland County Public Schools

32. MassGIS Geospatial Web Services project wiki

33. “… caGrid provides the core enabling infrastructure necessary to compose the Grid of caBIG™”

34. Intellipedia

35. The “hall of mirrors” wiki: a presentation by Janel Brennan-Tillmann, UMD Coord. of Foreign Lang. Instructional Technology

36. Is it a wiki or a web page?

44. Clear naming at Library Success: A Best Practices Wiki

46. Debian wiki: organized by user

48. Wiki wall of words …

49. Bulleted wiki article: Easy to scan or read?

50. Developing a wiki that contains few content types requires explicit writing guidance.

51. PolicyOptions Wiki: Lots of guidance about writing issue briefs

56. Part 2: Blogs

62. Subscribe with RSS

63. Use a blog aggregator

64. Get blog posts by e-mail

66. Who blogs in the Federal government?

71. Disseminate Information: DC Public Safety Blog

72. Support a project: The Big Read

73. Add Value: Eye Level

74. Customer interaction: TSA’s Evolution of Security

75. A 6-week special event blog: EPA

76. Personal Experience: Volunteer Journals

77. Discuss: How could a blog help your organization improve communication?

79. Director, Corps of Engineers

80. Director, CBO

81. A team of employees

82. Front-line employees

85. No Comments

86. Enabling comments

87. The Corps-e-spondence comments policy

88. Evolution of Security comments policy

90. Incorporate comments: Corps-e-spondence

94. Publish your blog policies: GSA GovGab

102. Social Networking: Sharing, Rating, Connecting

103. Sharing: YouTube

104. Sharing: Slideshare

105. Rating or social bookmarking

106. Rating: Digg

107. Rating: StumbleUpon

108. Connecting: LinkedIn

109. LinkedIn: US Courts

110. Connecting: Facebook

111. Connecting: Ning

112. Connecting: Twitter