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How to Get Employees to Really Use New TechnologyEMERGE App
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What’s beyond ERP ? New normal ERP?
1. What’s beyond ERP ?
New normal ERP?
Ludo Van den Kerckhove
MP Across Technology
2.
3.
4. For the first time in history, 1700 worldwide CEO’s claim
“Technology will be the most influential factor for
our business in the next 3 – 5 years”
Trend study IBM, 2012
Coincides with behavioral shift ...
11. GREAT!
But how do companies keep their promises?
Purpose
(what customers want)
Promise Performance
(what you say you will do) (what you do)
source: Dave Gray
12. • High speed low speed
They struggle:
Can ERP help?
13. >80% 27%
Large Companies have ERP IT-cost dedicated to ERP
Source CIONET ERP survey
14. >80% 27%
Large Companies having an IT-cost dedicated to ERP
ERP
And yet, satisfaction is low
complexity, rigidity, lack of user friendliness, costs...
15. “Nobody gets
fired for keeping
SAP ” (*)
(*) Oracle or MS adepts feel free to replace …
Even with a low satisfaction rate, companies seem to accept that
ERP is a given?
Source CIONET ERP survey
16. Spot the differences!
Sources: Forrester, Gartner & IBM
Top Business Priorities
1. Drive the business transformation with technology
2. Increasing enterprise growth
3. Attracting & retaining new customers
4. Reducing enterprise costs
5. Innovation (creating new products & services)
6. Delivering operational results
17. ERP only + classic IT behavior
is
OUT
ERP + high speed
is
IN
20. Combine two tactics
High Speed Low Speed
of change of change
High opportunity for High opportunity for
customer driven innovations cost reduction and standardization
High rate of change Slower rate of change
Changes have local impact in business and Changes have high impact on overall
risks should be taken business and risks should be limited
Empowerment of (local) business Central governance