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Copyright © 2019 by The Rapid Response Institute LLC. All rights reserved.
The Rapid Response Institute
Economic Value Proposition Matrix®
Translating Technology into the Language of Business
August 2019
The Sales Problem
• Getting Your Message Through
• Management is always busy
• New/disruptive technology is “by
definition” not well understood
• A good “demo” may have
helped this rep!
• The inventor of the machine gun
needs the inventor of bullets
and,
• The right “qualified” customer
Traditional Methods of Explaining Value
• Feature -- Benefit
• Product focuses
• “This coffee cup is made of ceramic
and holds heat better than plastic”
• Does NOT truly Differentiate
• Value Proposition
• “My solution will increase your net
income by 75%”
• However, Often
• Overstated
• Not Demonstrable
• Not Defendable
Actual Benefit Statements
• These are taken from a recent
presentation
• Mid size software firm
• Established company
• Business Process Management
space
1. Has He or She Garnered Your Trust?
2. Would You Buy from this Sales Representative?
3. What is the Credibility of the Firm Represented?
• “Decreased human errors by 100%”
• “Reduced losses from 8% per month to less than 1%
per month through sales order process automation”
• “Gained ability to monitor inventory process in real
time”
• “Improved control over XXX delivery process and
reduced manual work by more than 70%”
• “50% increase in the daily processing of orders”
• “Enhanced credit control system for partners through
increased information visibility”
Purpose of the EVPM Model
Translate Technology into the Language of Business
Buying Influences
• Economic
• Technical
• User
• Coach
Source: Miller Heiman
Brief History
• Developed Over Two Decades
• Extensive CAPEX Assessment with
Super Major circa 2000
• Early DOFF Valuation
• Vetted by over 50 Major Clients
• Oil & Gas Operator
• Major IT Firms
• Major Industrial Products Firms
• Addresses the Real Concerns of
Clients
• Measurable Value
• Directly Addresses Intangibles
EVPM Process
• Problem Identification and
Assessment
• With Client
• “Straw man” Proposal
• Components of Value
Determined and Measured
• Tangible
• Intangible
• Financial Model
• “What If” Risk Mitigation
Components of Value
Category Definition Example
Cost Takeout Completely eliminating a specific activity or
process
 Redeploying a resource from a non value-
added activity to a value-added activity
Cost Avoidance Identifying and correcting an error that was
not budgeted for correction but would have
caused an expense had it not been corrected
 Correcting an engineering design flaw
before the flaw goes into production.
Productivity & Efficiency Gains Increase in productivity that improves existing
resource utilization.
 Removal of a bottleneck that is causing
capacity restraint
 Correcting a process to allow more
productive time by shifting from wait time
to production time
One-time Cash Flow Impact Decreasing and or eliminating one-time cash
flow impact
 Elimination of redundant information/data
stores
 Monetize Capital
Intangible Benefits that improve operations of the
business and /or are necessary to control,
protect and enhance company assets, but are
not quantifiable due to the nature of the area
being improved
 Improvement of communications between
different operational units/supply chain
 Reduced small equipment shrinkage
Resources
• Demonstration
• Website
• Free Version
Contact
Scott Shemwell
https://therrinstitute.com/contact/
https://therrinstitute.com/

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Economic Value Proposition Matrix

  • 1. Copyright © 2019 by The Rapid Response Institute LLC. All rights reserved. The Rapid Response Institute Economic Value Proposition Matrix® Translating Technology into the Language of Business August 2019
  • 2. The Sales Problem • Getting Your Message Through • Management is always busy • New/disruptive technology is “by definition” not well understood • A good “demo” may have helped this rep! • The inventor of the machine gun needs the inventor of bullets and, • The right “qualified” customer
  • 3. Traditional Methods of Explaining Value • Feature -- Benefit • Product focuses • “This coffee cup is made of ceramic and holds heat better than plastic” • Does NOT truly Differentiate • Value Proposition • “My solution will increase your net income by 75%” • However, Often • Overstated • Not Demonstrable • Not Defendable
  • 4. Actual Benefit Statements • These are taken from a recent presentation • Mid size software firm • Established company • Business Process Management space 1. Has He or She Garnered Your Trust? 2. Would You Buy from this Sales Representative? 3. What is the Credibility of the Firm Represented? • “Decreased human errors by 100%” • “Reduced losses from 8% per month to less than 1% per month through sales order process automation” • “Gained ability to monitor inventory process in real time” • “Improved control over XXX delivery process and reduced manual work by more than 70%” • “50% increase in the daily processing of orders” • “Enhanced credit control system for partners through increased information visibility”
  • 5. Purpose of the EVPM Model Translate Technology into the Language of Business Buying Influences • Economic • Technical • User • Coach Source: Miller Heiman
  • 6. Brief History • Developed Over Two Decades • Extensive CAPEX Assessment with Super Major circa 2000 • Early DOFF Valuation • Vetted by over 50 Major Clients • Oil & Gas Operator • Major IT Firms • Major Industrial Products Firms • Addresses the Real Concerns of Clients • Measurable Value • Directly Addresses Intangibles
  • 7. EVPM Process • Problem Identification and Assessment • With Client • “Straw man” Proposal • Components of Value Determined and Measured • Tangible • Intangible • Financial Model • “What If” Risk Mitigation
  • 8. Components of Value Category Definition Example Cost Takeout Completely eliminating a specific activity or process  Redeploying a resource from a non value- added activity to a value-added activity Cost Avoidance Identifying and correcting an error that was not budgeted for correction but would have caused an expense had it not been corrected  Correcting an engineering design flaw before the flaw goes into production. Productivity & Efficiency Gains Increase in productivity that improves existing resource utilization.  Removal of a bottleneck that is causing capacity restraint  Correcting a process to allow more productive time by shifting from wait time to production time One-time Cash Flow Impact Decreasing and or eliminating one-time cash flow impact  Elimination of redundant information/data stores  Monetize Capital Intangible Benefits that improve operations of the business and /or are necessary to control, protect and enhance company assets, but are not quantifiable due to the nature of the area being improved  Improvement of communications between different operational units/supply chain  Reduced small equipment shrinkage