What your employees really want
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On June 11, Tom Haak of the HR Trend Institute (https://hrtrendinstitute.com) gave a presentation at the CIONEXT 2018 conference, in La Hulpe, Belgium. These are the slides he used.
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What your employees really want
- 1. What your employees really want Tom Haak June 11, 2018
- 3. 0. The Employee Experience
- 5. Consumer experience (CX) Candidate Experience (?) Talent Experience (TEX) Employee experience (EX) Employee intimacy (EI)
- 6. 6
- 7. What are important elements? Purpose Technological environment • Consumer grade technology • Available to everyone • Focused on employee needs Cultural environment • Sense of purpose • Fair treatment • Feeling valued • Managers acting like coaches and mentors • Feeling like you are part of a team • Ability to learn something new and advance and get resources to do so • Referring others • Diversity and inclusion • Health and wellness • Brand perception Physical environment • Workplace options • Values reflected in the workplace • Being proud to bring friends/ visitors • Workplace flexibility and autonomy Moments that matter • Specific • Ongoing • Created Jacob Morgan
- 8. Moments that matter • Specific • Ongoing • Created • Obvious • Opaque • Invisible
- 9. Championed by Everyone Driven by Managers Owned by People Team (HR) Who owns the employee experience? Jacob Morgan Initiated by CEO and Exec Team
- 10. Best start Let me help you Meaningful growth I owe you Great ambassa- dors
- 11. From one-time to continuous measurement
- 16. 1. I like it fast!
- 17. 17
- 18. 18
- 21. 21
- 22. The end of traditional recruitment Profile Recruitment Selection Offer Onboarding Start
- 23. Many opportunities to speed up! • Application process • Selection • Onboarding • Performance management • ……………….
- 24. 2. People know what I like and want
- 35. 3.Tech is there to help me
- 37. 37
- 43. 4. I like variety
- 44. Job crafting 44
- 45. Job Piling 45
- 46. The end of traditional recruitment Profile Recruitment Selection Offer Onboarding Start
- 47. FUTURE PROOF SKILLS SENSE-MAKING SOCIAL INFLUENCE COMMERCIAL AWARENESS CROSS CULTURAL COMP. COMPUTATIONAL THINKING NEW MEDIA LITERACY TRANSDISCIPLINARY DESIGN MINDSET COGNITIVE LOAD MAN. VIRTUAL COLLABORATION
- 51. 5. Easy does it
- 57. 57
- 59. Would you hire this person again?
- 60. 6. I like to make a difference and make the world a better place
- 62. Zappos HQ in downtown Las Vegas “Casual Colision”
- 63. 7. Can we have some fun?
- 64. 64
- 65. 65
- 66. 66
- 67. 67
- 68. 68
- 69. 69
- 70. 70
- 71. 71
- 73. 73
- 78. 78
- 79. 79
- 80. 8. I like to connect and hangout
- 83. Network Analysis
- 85. 85
- 87. 9. I like to learn
- 88. 88
- 89. 89
- 90. 90
- 92. 10. I am fit
- 93. 93
- 95. Sitting is the new smoking Visser, Rietveld & Rietveld
- 98. 11. Do I want to be a Human Resource?
- 100. - hrtrendinstitute.com - Twitter: @tomwhaak - Flipboard: The Future of HR - Pinterest: The Future of HR - E-mail: tom@hrtrendinstitute.com 100
Editor's Notes
- Scrum (zo genoemd naar de scrum van rugby, dus geen afgkorting) is een werkwijze die is gestart in IT. Aan het werk, en het werk uitvoeren in ‘sprints’ van een paar weken. Snel terugkoppeling naar de klant, waar nodig aanpassingen maken, en weer door naar de volgende sprint. Scrum (of andere methodieken van ‘Agile’ werken) zijn sterk in opkomst. Ook in het gebied HR goed toepasbaar!
- Bij Zappos kan je via internet schoenen kopen. Zappos heeft het hoofdkantoor neergezet in ‘downtown’ Las Vegas. Dit is een achterstandswijk, in schril contrast met he gebied waar de bekende hotels en casino’s staan. Door hun hoofdkantoor hier te plaatsen, helpt Zappos het gebied te ontwikkelen. In de buurt onstaat nieuwe activiteit: printshops, coffee shops etc.
- Het volgende trend gebied. “Making Fun is serious business” Dit het Google kantoor in Amsterdam Zuid. Geheel ingericht in Nederlandse stijl. Google wil trouwens graag dat iedereen naar kantoor komt! Ontbijt en lunch worden gratis geserveerd.