Describes what the Worldwide Intranet Challenge is, why orgnisations are doing it, which organisations have participated and how to register.

1. 28th
October 2010
Intranets, ideas & inspirations
~ Leading Practice Intranet Case Studies ~
Andrew Wright

2. What’s this
Worldwide
Intranet Challenge

3. It’s about IDENTIFYING
leading intranet practices

4. It’s about SHARING intranet
tips, tricks and techniques

5. It’s about designing more
USEFUL intranets

6. How does it work?
1. Register
2. Complete
4. Benchmark
3. Monitor
5. Plan &
Implement
Re-benchmark

7. Celebrate

8. What does the WIC measure?
Look & feel
Look and feel

9. What does the WIC measure?
Finding information
Look and feel
Finding info.

10. What does the WIC measure?
Collaboration
Look and feel
Finding info.
Collaboration

11. What does the WIC measure?
Maintenance
Look and feel
Finding info.
Collaboration
Maintenance

12. What does the WIC measure?
Performance
Look and feel
Finding info.
Collaboration
Maintenance
Performance

13. What does the WIC measure?
Content
Look and feel
Finding info.
Collaboration
Maintenance
Performance
Content
Performance

14. What does the WIC measure?
Overall Value
Look and feel
Finding info.
Collaboration
Maintenance
Performance
Content
Performance

15. Why do organisations participate?
Motivate the team
Motivation

16. Why do organisations participate?
Before & after
Before & after
Motivation

17. Why do organisations participate?
New design
Before & after
New design
Motivation

18. Why do organisations participate?
Manage priorities
Before & after
New design
Motivation Manage priorities

19. Why do organisations participate?
Business case
Before & after
New design
Manage priorities
Business case
Motivation

20. Why do organisations participate?
Tips and tricks
Before & after
New design
Manage priorities
Business case
Tips & tricks
Motivation

21. Why do organisations participate?
To build a
better intranet
Before & after
New design
Manage priorities
Business case
Tips & tricks
Motivation

22. 3 reasons not do the WIC
“You can’t improve what
you don’t measure”
And you
don’t
want to
be one of
these...
Vince Lombardi says...1.We might get bad
reviews

23. 3 reasons not do the WIC
Into
this!!
Turn
this...
2.We’re not ready yet Why not...

24. ...eat this
... or listen to this
You could start the WIC
...watch this
3.We don’t have the time In the time it takes you to
3 reasons not do the WIC

25. Who has participated?

26. Who has participated?
• Adecco Group
Australia
• Australian Unity
• Brightstar Logistics
• Bupa Australia
• Delaware North
• Lonely Planet Publications
• William Buck

27. Who has participated?
• AkzoNobel
• Amvest
• Eidg. Finanzdepartement
• European Space Agency
• EVVA-Werk GmbH and
Co. KG
• ArcelorMittal
• Ferring Pharmaceuticals
• Statistics Estonia
• WOLF THEISS

28. Who has participated?
• AkzoNobel
• Amvest
• Eidg. Finanzdepartement
• European Space Agency
• EVVA-Werk GmbH and
Co. KG
• ArcelorMittal
• Ferring Pharmaceuticals
• Statistics Estonia
• WOLF THEISS
• Amnesty International
• Arup
• BSI
• Lloyds Register
• Standard Life (UK)
• Tube Lines

29. Who has participated?
• Ros Business
Consulting
• BL Group
• White Winds

30. Who has participated?
• American Speech-
Language-Hearing
Association (ASHA)
• Ball Corporation
• CVS Caremark
• Delta Dental of Michigan,
Ohio, and Indiana
• Eaton Corporation
• Ernst and Young
• Esurance
• Hexaware Technologies
• Loma Linda University
Medical Center
• LSI
• March of Dimes
• NFPA
• Pershing LLC - BNY Mellon
• Philadelphia Fed
• Wyeth

31. Who has participated?
13 countries
44 organisations
14,000+ intranet end users

32. What do participants say
“It was very useful & I
would recommend it to
any intranet manager”
Margherita Buoso,
Communication Officer at ESA
“This survey is a good
idea. We have already
started to use the survey
feedback to make
improvements.”
Barbara Peters, Information
Management Consultant at Pfizer
“Extremely useful
results for validation of
development plan & to
support engagement and
change management”
Dominic Chiappe, Group Intranet
Manager at Lloyd's Register
“we will be reusing this
again after we have
launched phase two of our
intranet rollout project”
Matt Shepherd, Group
Communications and Digital Media
Consultant

33. Presentations
Josh Patel
Intranet & Content Manager
“Providing access to
corporate knowledge”
Build an effective gateway to
corporate applications,
documents, templates,
reports and content
Key WIC Rankings:
• 1 – Overall
• 1 – Overall for content
• 1 – “Business criticalness”
Shilpa Chengappa
Intranet Consultant
“The interactive intranet”
Build an intranet that
facilitates employee online
interaction
Key WIC Rankings:
3 – Overall for interactivity
1 – Complete work tasks
1 – Complete online forms
Katrina Marques
Information Management & Intranet
Coordinator
“Publish or Perish”
Motivate your employees to
contribute content to your
intranet
Key WIC Rankings:
• 4 – Publish content
• 4 – Intranet improvement
• 6 – Intranet availability

34. Contact Details
Andrew J Wright
LinkedIn:
http://au.linkedin.com/in/andrewjwright01
Twitter:
@roojwright
To register for the WIC:
www.cibasolutions.com.au
WIC Blog:
http://cibasolutions.typepd.com
CIBA Solutions provides the
following services:
 Detailed intranet assessment
 Intranet planning & advice
 Intranet design & development
 Intranet consulting
 Specialising in small to medium
organisations (50 – 1000 staff)