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Report of the #ProjectA tweet chat about partnership working 15 August 2018

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Report from the #ProjectA tweet chat about partnership working held on 15 August 2018

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Report of the #ProjectA tweet chat about partnership working 15 August 2018

  1. 1. Compiled by: Leigh Kendall @leighakendall , Bev Matthews @bevmatthews_, Lynsey Oates @oateslynsey, and Camilla Lindo @camilla56026807 of the Horizons team. #ProjectA Tweet chat summary 15th August 2018
  2. 2. Contents Slide What happened in the tweet chat? 3 What were the outputs? 4 What is #ProjectA? 5 The themes that emerged: - Community Support to Prevent Emergency Calls - Multi Disciplinary Team Working - Partnership Working - Data Intelligence - Access to Patient Records - Nobody’s Patient - Staff wellbeing 6-12 Crowdsourcing the ideas 13 Data sources 14 Dates of future chats 15 Continuing the conversation 16
  3. 3. What happened in the tweet chat? On 15th August at 7pm the Horizons team hosted a 60 minute #ProjectA tweet chat seeking responses to the following questions: 1. Introduce yourself – hello my name is… 2. What are the barriers that prevent effective joint working to improve patient care (thinking about the context of improvement ideas around things like falls, mental health, and alcohol). 3. How can organisations involved in urgent and emergency care work across organisational boundaries to transform care for patients? 4. What is your one big idea for easing pressures across the urgent and emergency care system? 104 people participated with a total audience of 241,126 generating 478 tweets and 61 new ideas! Source: FollowtheHashtag The ProjectA influencers. Source: Symplur Most participants were from the UK, with some in the US, Europe, Australia, and Japan. Source: FollowtheHashtag
  4. 4. What were the outputs? The #ProjectA team evaluated the 478 tweets* from the tweet chat and identified 61 as specific ideas that could be added to the ideas platform. Some will be new posts and others may add support or breadth to existing ideas. We grouped the ideas into the following themes: - Community Support to Prevent Emergency Calls - Multi Disciplinary Team Working - Partnership Working - Data Intelligence - Access to Patient Records - Nobody’s Patient - Staff wellbeing Each person who initiated the tweet has been invited to post their idea on to the ideas platform. *Please note that this curation includes only those tweets that included the hashtag #ProjectA
  5. 5. What is #ProjectA? #ProjectA (for ambulance) is a 12 month project to mobilise frontline ambulance staff and patients to identify and implement ideas that will contribute to improvements in urgent and emergency services. The project was initiated by Simon Stevens, the Chief Executive of NHS England, after he spent time with ambulance crews in London and the Midlands. Simon identified the potential for frontline ambulance staff to play a much bigger role in innovation, service redesign and problem solving. He has asked the NHS Horizons team to work with the Association of Ambulance Chief Officers (AACE) to develop a year-long initiative that supports and builds on the excellent work that is underway in many parts of the system and builds on the ideas and energy of frontline ambulance staff. The ambition is to identify at least four major change ideas that can be developed, prototyped and implemented by frontline staff across all ten ambulance trusts, in time to start making a difference in winter 2018/19. The whole ethos and approach of #ProjectA is one of co-production and collaborative decision making.
  6. 6. Community support to prevent emergency calls
  7. 7. Multi Disciplinary Team working
  8. 8. Partnership Working
  9. 9. Data Intelligence
  10. 10. Access to Patient Records
  11. 11. Nobody’s Patient
  12. 12. Staff Wellbeing
  13. 13. Crowdsourcing the ideas The #ProjectA Ideas Platform has been designed around five specific challenges that emerged from the work at the launch event on 28th June. These are: • The partnership with the public challenge • The patient pathways challenge • The roles, practices, wellbeing and career progression challenge • The working with partners challenge • The thinking the unthinkable and current “rules” and perceptions challenge The #ProjectA Ideas platform will remain live until September 2018 and is being underpinned by five tweet chats, each focused on one of the five challenges. Leigh Kendall, Communications Lead, NHS Horizons How to run a successful twitter chat
  14. 14. Data sources for this analysis 1. Follow The Hashtag http://analytics.followthehashtag.com/#!/archive/projecta-dashboard-v1-2018- 08-16-1?id=dashboard&from=20180815180000&to=20180816230000 2. Symplur healthcare hashtag project: https://www.symplur.com/healthcare- hashtags/ProjectA/analytics/?hashtag=ProjectA&fdate=8%2F15%2F2018&sho ur=10&smin=0&tdate=8%2F15%2F2018&thour=15&tmin=0
  15. 15. Dates of future tweet chats Partnership with the public Tues 17 July 7-8pm #ProjectA Patient pathways Thurs 26 July 7-8pm #ProjectA Roles, practices, our wellbeing and progression Wed 8 August 7-8pm #ProjectA Working with partners Wed 15 August 7-8pm #ProjectA Thinking the unthinkable, current “rules” and perceptions Tues 21 August 7-8pm #ProjectA Join us on the tweet chats:
  16. 16. Continuing the conversation: ProjectA.Crowdicity.com

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