The document explains the concept of processes, defining them as a series of actions that lead to a result, which can be present in both small and large companies. It uses the example of the pizza ordering process to illustrate how processes work in everyday life and emphasizes that all organizations, regardless of size, have processes. Additionally, it presents Pipefy as a tool for managing and standardizing these processes effectively.

1. WHAT IS A PROCESS?
Basic Concepts - Pipefy Communication

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3. Table of Contents:
1. What is a Process?
2. Concept of Process
3. The Pizza Process
4. Processes are Everywhere
5. Manage your Processes on Pipefy

4. What is a Process?
Most people overcomplicate when thinking about
processes.
Definition of process, according to the Merriam Webster
Dictionary:
A series of actions that produce something or that lead to a
particular result;
A series of changes that happen naturally.

5. What is a Process?
People think that processes are exclusive to big
corporations - big mistake - and that small companies
don’t actually have processes .
However, even if we’re talking about a one man band, can’t
you think of at least one or two series of actions that lead
to a particular result on your everyday work routine?

6. Concept of Process:
According to the Business Dictionary, a process is:
Sequence of interdependent and linked procedures which, at every
stage, consume one or more resources […] to convert inputs (data,
material, parts, etc.) into outputs.
These outputs then serve as inputs for the next stage until a known
goal or end result is reached.

7. Concept of Process:
These long, complicated words mean that a process is a
series of actions that demand resources (people,
information, money, etc.) to convert something that got in
into something else coming out.
This goes on until the ultimate goal is reached, much
simpler, right?

8. Concept of Process:
In other words, a process is a series of steps and decisions
one or more individuals make in order to complete work.
We may not realize it, but processes are everywhere:
they’re happening all the time, around us, on our work and
personal life.
Let’s use a cliché example: pizza!
What happens when you call your favorite pizza place to
order your dinner? A process is set in place, of course!

9. The Pizza Process:
1st phase: Your order is taken and input into the system
2nd phase: The kitchen receives your order
3rd phase: The ingredients are set aside by the kitchen staff
4th phase: The pizzaiolo tosses the dough and adds your pizza
toppings, prepared on the previous phase
5th phase: Your pizza goes into the oven
6th phase: Your order is checked out for delivery

10. Processes are Everywhere!
Do you think your small company is too small to have
processes?
Can’t you think of any “series of actions that produce
something or that lead to a particular result”?
Unless none of your team members know how things work
and how to do anything, you already have processes!

11. Processes are Everywhere!
No company is too small to have processes!
To make things easier when managing your company’s
everyday processes, you can adopt a process
management tool to help you standardise and manage
your processes (such as Pipefy!).

12. Manage your Processes on Pipefy:
Pipefy helps you organize and standardize any process -
from making pizza to software development.
It offers a variety of process templates, developed to help
you save time when managing your own processes – they
give you a base to create your processes, even though you
can also create new ones from scratch.

13. Manage your Processes on Pipefy:
The most awesome thing about Pipefy is that you have
total flexibility to edit everything about the pre-existing
process templates:
Adapt them to your needs,
Add, edit or delete phases and fields
Write instructions to make sure your colleagues understand
what needs to be done.
It’s exactly what you were looking for to make sure mistakes
are no longer a problem.

14. Start managing your processes on Pipefy!
Enjoy the 30-day free trial and leave mistakes in the past.
get started for free