1. 5504 Preserve Point
Flowery Branch, GA 30542
678-641-2519[Website]
Wfine10@gmail.com
WENDY L. FINE
OBJECTIVE To secure a challenging and responsible position with an organization that
requires strong organizational, communication, and leadership skills.
SKILLS & ABILITIES Underwriting Knowledge Analytical
Analyzing Insurance Policies Proactive Team Player
Policy Coverage Expert Law and Government/Licensing
Complex Problem Solving Excellent Customer Service
Public Speaking Investment Products
EXPERIENCE PRICING ANALYST/UNDERWRITER THE LIFELINE PROGRAM
Tucker, GA July 2011 – May 2015
 Performs valuations on life insurance policies using Milliman
Pricing Model, policies, Life Expectancies, VOC’s, Policy Statements
and illustrations to assist in determining if submitted cases
support a qualified bid.
 Analyzes variable scenarios to verify that policies are priced
within specific funding requirements and provides summary
underwriting analysis of results of pricing model in determining
the price of a policy.
 Determines the value of policy when risk is substandard and
specify applicable endorsements or apply rating to ensure safe
profitable distribution of risks, using reference materials.
 Decline excessive risks.
 Communicate with field representatives, medical personnel, and
others to obtain further information, quote rates, or explain
company underwriting policies.
 Examine documents to determine degree of risk from such factors
as applicant financial standing.
 Review company records to determine amount of insurance in
force on single risk or group of closely related risks.
 Determines based on information submitted the best and most
appropriate source of information to use to evaluate the case for
the most accurate analysis possible.
 Worked closely with Brokers and Agents throughout the process
of a Life Settlement to ensure compliance with state laws and

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regulations.
National Accounts Administrative Assistant – Ranstad/The Dempsey Companies
Atlanta, Ga August 2010 – November 2010
 Produce and transmit accurate life insurance illustrations in a timely fashion.
 Processed case design and analysis to express product weak points/strengths in
order to recommend new/better products. Processed illustrations using Winflex
Web and Agency Works.
 Understanding all aspects of approved carrier’s illustration software, concepts and
products.
 Produce accurate marketing materials for national Sales Director.
 Handle the day to day operations for National Sales Director.
 Manage workflow to best accommodate time sensitive needs of customers.
Financial Customer Service Representative – McCamish Systems, Inc
Atlanta, Ga March 2009 – January 2010
 Handles all call center responsibilities in a timely, accurate and responsive manner
for the assigned business unit consisting of individual or group variable universal
life and/or individual variable annuities.
 Process new business, financial and non-financial transactions for TIAA-CREF
account.
 Experienced in processes and managing clients Full Surrenders, setting up Dollar
Cost Averaging and Automatic Asset Re-balancing, Fund Transfers, tax-id changes,
and beneficiary changes within industry protocol.
 Knowledge in working with complex systems, such as, VPAS, PSWD, Acrosoft, and
working with multiple screens.
 Establishes and maintains a positiveand productive rapport with assigned
clients/insurance carriers, proposed policyholders and agents/brokers.
Experienced in working closely with Wealth Managers and their clients in a fast
paced environment.
 Participates in appropriate aspects of the development, implementation and
product support processes to facilitate servicing assigned client/insurance carrier.
 Provides system and product training to new team members.
Workers’ Compensation Claims Adjuster – Montgomery Insurance/Liberty Mutual
Duluth, GA June 2004 – September 2005
 Analyze and process workers’ compensation claims by investigating and gathering
information to determine the exposure on the claim.
 Experienced in handling patients in a delicate and professional manner on a day to
day basis.
 Ability to handle all aspects of medical files, billing, payouts and schedule

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appointments efficiently to ensure that the claimant is taken care of professionally.
 Ability to handle at least 140 open files and close 100% ration in a timely and cost
effective manner.
 Negotiated settlement of claims up to designated authority level and made claim
payments.
 Calculated assigned timely reserves to claims and monitored reserves adequately
throughout the lifeof the claim.
 Developed and managed claims with well-developed action plans. Prepares state
filings within statutory limits.
 Actively managed the litigation process. Determined benefits due and made timely
claim payments and adjustments.
 Ability to use appropriate cost containment techniques including strategic vendor
partnerships to reduce overall cost of claims for our clients. Maintained
professional client relationships.
Registration & Licensing Analyst – AXA Advisors/Equitable
Alpharetta, GA March 2000 – October 2002
 Worked as a liaison between regional field administrative and legal/compliance
department to insure all associates are in compliance with federal and company
policies regulating the securities industry.
 Supervised daily administrative tasks for the largest and highest volume division
within the company. Evaluated credit history, criminal background, salary
eligibility and outside business activities.
 Trained regional branches on hiring, licensing, state, NASD and compliance
requirements and procedures.
 Investigated, and resolved disclosure and Department of Justice Issues.
 Coordinated licensing and registration filings through state insurance/securities
divisions, and the NASD in accordance with strict deadlines and within industry
protocol.
 Supervised technical support, training, and quality control for Applicant Tracking
system within the entire country.
 Headed the IAR (Investment Advisory Representative) registration process for the
department.
Financial Service Representative – Madison Financial Group/Met Life
Atlanta, Ga January 1999 – August 1999
 Responsible for facilitating new business in specific target markets.
 Organized and presented financial seminars to current and potential clients.
 Specialized in working with companies to develop a better financial plan.
 Established long term relationships with clients. Developed territory through cold
calling and time management.

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EDUCATION GEORGIA STATE UNIVERSITY – ATLANTA, GA
Bachelor Degree in Risk Management and Insurance – 3.8
Insurance and Risk Management Scholar Nominee
ACCOMPLISHMENTS Liberty Mutual Basic T.E.C.H Training Program.
I completed Insurance Institute of America’s Introduction to Claims
Course.
Certified Workers’ Compensation Professional by the State Board of
Workers’ Compensation.
ADDITIONAL
INFORMATION
Licenses I’ve held: Series 6, 63
Life and Health in GA
Variable Life and Variable Annuities

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