Kathleen Pencz has over 25 years of experience in claims management, customer service, and litigation support. She is currently seeking a position that utilizes her skills in claims accuracy, customer service, quality assurance, and knowledge of insurance industry practices and procedures. She has held leadership roles managing teams of claims specialists and providing expertise on complex disability claims. Pencz also has experience as a paralegal specializing in personal injury litigation. She has a Bachelor's degree in Paralegal Studies and Business Administration.