James F. Libbe is an insurance risk management and commercial property and casualty expert with over 20 years of experience. He specializes in quality control, compliance, process improvement and subject matter expertise. He has held roles in policy review, risk analysis, training and as an independent consultant.

1. James F. Libbe, MBA, CPCU
1935 Gleneagle Circle • Elgin, IL 60123 • (708) 642-4105 • jimlibbe@hotmail.com
SUMMARY
A Risk Management and Commercial Property and Casualty Technical Expert who focuses on
quality control, best practices and compliance issues related to continuous improvement in
insurance operations for both internal and external clients.
• Expert in researching insurance websites and resources for coverage trends and issues
involving self insurance, auto uninsured and underinsured motorists and no fault and other
risk management issues.
• Trained and mentored employees on insurance coverages, forms and endorsements, as
well as documents needed to be included in a complete underwriting submission.
• Consulted regularly by internal clients for proper classification of General Liability operations
and Workers Compensation payroll class codes for premium determination and audit
purposes, property construction classifications for property insurance purposes, and flood
zones for determining the need for flood coverage.
• A master at analyzing specific coverage forms and endorsements for coverage gaps and
overlaps to prevent uninsured losses and eliminate the cost of duplicate coverage.
• Excellent at interpreting complex policy language and explaining how coverage and
exclusions would apply in layman’s terms.
PROFESSIONAL EXPERIENCE
INDEPENDENT CONTRACTOR – VARIOUS CLIENTS – (2008 to 2013)
Policy Review
• Currently reviewing a backlog of Architects & Engineers Professional Liability policies to
eliminate client exposure to potential errors and omissions claims and to address and
upgrade professional standards.
Subject Matter Expert
• Hired as a subject matter expert on a project that identified key performance indicators and
other operational metrics that will be used across all functional departments (sales,
underwriting, loss control and operations) to assess the operational effectiveness of a mid-
sized insurance company.
Risk Analysis
• Managed a project that informed clients of the costs and benefits of flood insurance on each
of their buildings and contents within that was completed within 67% of the time allotted.
Process Improvement
• Served as a liaison between carrier underwriters and marketing reps and agency production
and account management staff to enhance the quality and timely delivery of insurance
policies and improve the quality and delivery of insurance services.
• Eliminated a backlog by systematizing the policy checking process to reduce the time
required for each policy check. Completed this project within 75% of the time budgeted.
Compliance and Product Development
• Documented compliance of Limited Partnership properties and their Property Managers with
required policy terms, conditions, limits, deductibles and loss settlement provisions, using
current certificates of insurance. Compliance improved by 20%.
• Managed a rate revision and endorsement filing project for a Lawyers Professional Liability
program with 47 state insurance departments. Researched state insurance statutes for
writing state amendatory endorsements for Professional Liability programs and revised these
endorsements to comply with new cancellation and nonrenewal regulatory requirements.
Completed project one month sooner than anticipated.
INSURANCE SCHOOL OF CHICAGO, Chicago, IL Course Leader (Part-time Evenings)
(1999-2011)

2. James F. Libbe, MBA, CPCU
1935 Gleneagle Circle • Elgin, IL 60123 • (708) 642-4105 • jimlibbe@hotmail.com
Instructed students in courses leading to the CPCU designation. Courses included Insurance
Contract Analysis, Accounting and Finance for Insurance Professionals, Financial Institutions
and Markets and Personal Risk Management and Insurance. Rated an Outstanding Course
Leader for the latest academic year.
MARSH USA, INC., Chicago, IL Policy Analyst (2003-2008)
Developed structured procedures to thoroughly review and analyze policies against binders and
expired policies; mentored and trained new employees on department procedures and technical
insurance matters; discussed potential coverage gaps with internal Client Advisors; documented
and discussed with clients potential program improvements. The goal was to improve the
efficiency of the policy review procedure and the quality of the insurance policies received by the
client to reduce errors and omissions claims filed by clients.
• Mentored employees on procedures for reviewing property and inland marine coverages that
improved the efficiency of fellow associates in reviewing these policies by 25%.
• Consistently attained a monthly policy completion average 10% above all of the policy
analysts in the office, with an accuracy rate of 99%, exceeding the 95% requirement.
Regarded as the best policy analyst and routinely sought out by Client Advisors and
Representatives to check the most difficult Property and DIC policies.
• Created explanations of 12 complex policy provisions for insertion into transmittal letters to
clarify any limitations in claims settlements based on time sensitive reporting requirements
and insurance to value provisions to reduce client advisory time addressing such situations.
• Designed insurance summary templates which captured the essential policy coverages,
limits, deductibles, endorsements and other provisions in a concise, easy to read and follow
documents for use by client advisory to send to clients.
• Developed transmittal letter templates for the benefit of Client Advisory which included timely
claims reporting provisions, property coverage terms and conditions and variances between
prior and current policies, so client advisory could more efficiently develop tailored
transmittal letters to send to clients.
NEAR NORTH NATIONAL GROUP, Chicago, IL Quality Control Specialist (1997-2003)
Technical Resource and Corporate Point Person for Best Practices and Professional Standards
for technical issues in brokerage operations and insurance including Carrier Financial Rating
Standards, NCCI Experience Modification program, Terrorism Risk Insurance Act of 2002,
Application of Classification Codes for Workers Compensation and General Liability, Property
Construction and Protection Classifications and National Flood Insurance Program.
• Trained newer associates in primary commercial lines using researched source material
provided to improve their effectiveness and efficiency in answering clients’ coverage
questions.
• Originated and designed a training manual that streamlined the information acquisition
process, adding greater credibility to the marketing submission.
• Produced Intranet posted procedural documents utilized as best practices for the marketing
submission process, including providing complete underwriting information in a structured
format for specifications sent to insurance carriers, resulting in better carrier and underwriter
relationships and enhanced brokerage operations.
• Completed special projects, such as coverage comparisons and experience mod projections
assigned by brokers on short notice based on client need, resulting in enhanced client
relationships and improved operations.
• Allocated premiums among Near North’s various subsidiaries and branch offices using
Microsoft EXCEL to accomplish this task relatively quickly to the satisfaction of internal
clients.
EDUCATION & PROFESSIONAL CERTIFICATIONS
MBA, Accounting and Finance, Loyola University of Chicago Graduate School of Business

3. James F. Libbe, MBA, CPCU
1935 Gleneagle Circle • Elgin, IL 60123 • (708) 642-4105 • jimlibbe@hotmail.com
BA, Economics and Political Science, University of Illinois at Urbana
C.P.C.U. (Chartered Property and Casualty Underwriter)
I.I.A. (Insurance Institute of America), Certificate in General Insurance