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web architecture
What I’ll be covering

• Information
  Architecture

• Usability
• Findability
• URL Structures
• Site Architecture
• Thematic Siloing
The Pareto Principle
                (the 80/20 rule)




• A successful web
  strategy is about
  PRIORITIZATION:
  focus your time on
  the 20% responsible
  for bringing you the
  80%
Information Whut?
• The structural design of shared information environments

• The combination of organization, labeling, search and navigation
   systems within websites and intranets

• The art and science of organizing and labeling web sites, intranets,
   online communities, and software to support findability and
   usability

• An emerging community of practice focused on bringing principles
   of design and architecture to the digital landscape
Why is IA Important?
• Many Different
  Applications of
  Information Architecture

• Touches on User
  Experience, Design, SEO...

• Can Strongly Influence
  Page Spidering

• It’s kinda Complex and a
  bit Technical!
audience, tasks, needs,                            document & data types, content objects,
information seeking behavior, experience                         volume, existing structures




                      Users                                 Content

                                            IA

                                      Context

                             business goals, funding, politics, culture,
                               technology, resources & constraints
Noteworthy...

• IA is an essential factor
  influencing search spidering and
  page indexing
• IA encompasses labeling and
  navigation
• IA is directly related to usability
  and conversion rate
Pop Quizz


•True or False?
 • Information
   Architecture (IA)
   and Usability are
   the same thing?
FALSE!
Don’t Make me Think!




    Usability?!?
1. Where the hell am I?
2. Where’s the stuff I’m looking for...
3. I can’t find what I’m looking for...
4. What’s next?
5. Where should I click?
Navigation
  Basics
Global Navigation Area
Local Navigation Area
  Local Content Area
A Balancing Act
• Site Logo        • Copywriting
• Home             • Whitespace
• Primary          • Search Box &
  Navigation         Forms
• Sub-Navigation   • Error Recovery
• Breadcrumbs      • Progress
                     Indicators
• Language
• Typography       • Call-to-Actions
Let’s look under the hood...
perfect example




•   expected at top left of the page   •   clickable back to home
home is first &
    shows it’s selected




•   is expected           •   first item in the main navigation
simple &
                               clearly selected




•   is expected (horizontal)   •   limit the number of items   •   “selected” status
clearly selected




             close to main nav




•   is expected (vertically)      •   close to main navigation   •   “selected” status
shows traveled path
                            plain & simple




•   indicates travel path          •   show site / content hierarchy   •   alternative way back
top right
                                   clear option




•   expected near main nav   •   ISO standards (EN / FR)   •   indicate current languages
titles in orange




      meta information
      in grey


                                             links in blue




•   difference between titles &                                      •   use colors and fonts to show
    paragraphs                    •   Links should look like links
                                                                         importance
keywords as
                navigation




•   use keywords for   •   match navigation   •   avoid duplicate   •   group your
    titles                 and page titles        content               content wisely
PERFECT!




•   use whitespace to create    •   more screensize doesn’t
    structure                       mean more content         •   whitespace is SEXY!
top right
                             as expected




•   expected top right   •   average search query is 35 characters
clearly shows
                 required fields                        obvious CTA




                                    •   different length for each
•   default OS design is expected
                                        input format                •   pre-format input fields / data
inline errors




•   show what the    •   indicate how they   •   stop punishing   •   use inline errors
    user did wrong       can fix mistakes         users                with care
current step                                               4 clear steps




                                               clear CTA


                                                                    •   group your information
•   show a progress indicator   •   people love making progress
                                                                        (obvious vs personal)
good color usage




•   people should know how to     •   people should know where to
    join                              join                          •   consistan style for your CTAs
www.useit.com - Dr. Jakon Nielsen - usability expert




GREAT Usability...WEAK Findability
Findability
   the ease with which
information contained on
 a website can be found,
  both from outside the
   website and by users
  already on the website
In English please?
• A website that is easy to find in the search
  engines

• A website that’s easy to navigate
• A website that has content organized
  intuitively

• Puts the user in the mix
• A better term than search engine
  optimization (SEO) ;)
Bots vs. Users

• The user is often left
  out in SEO

• Findability is less
  myopic than SEO

• Findability and IA are
  crucial parts of web
  production
Web Accessibility 101
• Text Equivalent for every
   non-text element

• Organize documents so they
   may be read without
   stylesheets

• Use clearest and simplest
   language

• Ensure that dynamic content
   is accessible

• Identify the target of each
   link
How does a Search
Engine see your site?
People Matter... A LOT!

• Balancing the needs of
  a spider with the needs
  of a visitor is a key
  feature behind any
  successful web strategy

• Who do we create
  websites for?
Get to know
   your
 audience
The Problem Solver Way
• Information Needs
  are common tasks
  and topics

  • How do I solve
    %problem%?

  • Who are...


     Ask People who know the answers...
     people that are facing the problems
How is your website holding
         together?
URL Structures
• Keep URLs as short as
   possible

• Keep session ID’s in URL to a
   minimum (max 2)

• Never use spaces, quotes,
   ampersands or other bad
   ascii characters

• Use hyphens to separate
   fields

• URL’s are the foundation for
   crawling and indexing
URL Characteristics

• http://www.phpnuke.com/modules.php?name=PHP-
  nume_HOWTO&page=php-nuke-vs-xoops.html

• http://www.joomla.org/content/view/2446/1/
• http://drupal.org/node/65059
• http://www.cmsmatrix.org/matrix/cms-matrix?
  func=viewDetail;listingId=1050

• http://www.wordpress.org/?p=2
Benefits of Clean URLs
http://www.domain.com/topic-keyword/supporting-longtail-keyword




  • It’s logical for users
  • Each link contains a keyword
  • Becomes an automatic keyword rich link
Homepage

      about    products               services    contact

    history    product 1              service 1




  management   product 2              service 2




    awards     product 3              service 3




Traditional Structure
inbound linking campaign




                         Homepage

    about    products               services           contact

  history    product 1              service 1




management   product 2              service 2




  awards     product 3              service 3
stop confusing users
thematic site siloing
siloing and theming


• Look at the site as a whole and to
  compartmentalize it into... SILOS!

• Start broad and work your way down
• Link to the topics above and below,
  never across
“SEO Friendly” Architecture?



                            related topic articles / content
• narrow website
  content into a single
                                  content topic silos
  theme

• establish your theme                   site
                                        theme
  and maintain focus


                           each content topic silo supports the
                          site theme with related topics articles
Let’s examine the keyword hierarchy...



• Market
  • Market Category
    • Market Segment
      • Theme
           • Niche
              Micro-Niche   Phrase
Subject Matter Expert

Authority Site                   Quality Content
                 widgets theme

      red             green            yellow

  keyword1          keyword1         keyword1



  keyword2          keyword2         keyword2



 keyword3           keyword3         keyword3




                     Quality Incoming Links
siloing
  is an inbound
linking campaign
 on your own site
Take Aways
• Follow the best practices of usability
• Use keyword rich navigation structure
• Build your site with a clear hierarchy
• Use keyword rich clean URLs
• Create an information-rich website
• Implement thematic siloing
• Offer a site map that is grouped into themes
Now, about those
  questions...
my 411...
 Charles Edmunds
   @edmundsfly
www.edmundsfly.com



                    nerdec web consulting
                    www.nerdec.com

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Website Architecture Presentation from Web Strategy Workshops

  • 2. What I’ll be covering • Information Architecture • Usability • Findability • URL Structures • Site Architecture • Thematic Siloing
  • 3. The Pareto Principle (the 80/20 rule) • A successful web strategy is about PRIORITIZATION: focus your time on the 20% responsible for bringing you the 80%
  • 4. Information Whut? • The structural design of shared information environments • The combination of organization, labeling, search and navigation systems within websites and intranets • The art and science of organizing and labeling web sites, intranets, online communities, and software to support findability and usability • An emerging community of practice focused on bringing principles of design and architecture to the digital landscape
  • 5. Why is IA Important? • Many Different Applications of Information Architecture • Touches on User Experience, Design, SEO... • Can Strongly Influence Page Spidering • It’s kinda Complex and a bit Technical!
  • 6. audience, tasks, needs, document & data types, content objects, information seeking behavior, experience volume, existing structures Users Content IA Context business goals, funding, politics, culture, technology, resources & constraints
  • 7. Noteworthy... • IA is an essential factor influencing search spidering and page indexing • IA encompasses labeling and navigation • IA is directly related to usability and conversion rate
  • 8. Pop Quizz •True or False? • Information Architecture (IA) and Usability are the same thing?
  • 10. Don’t Make me Think! Usability?!?
  • 11. 1. Where the hell am I? 2. Where’s the stuff I’m looking for... 3. I can’t find what I’m looking for... 4. What’s next? 5. Where should I click?
  • 12. Navigation Basics Global Navigation Area Local Navigation Area Local Content Area
  • 14. • Site Logo • Copywriting • Home • Whitespace • Primary • Search Box & Navigation Forms • Sub-Navigation • Error Recovery • Breadcrumbs • Progress Indicators • Language • Typography • Call-to-Actions
  • 15. Let’s look under the hood...
  • 16. perfect example • expected at top left of the page • clickable back to home
  • 17. home is first & shows it’s selected • is expected • first item in the main navigation
  • 18. simple & clearly selected • is expected (horizontal) • limit the number of items • “selected” status
  • 19. clearly selected close to main nav • is expected (vertically) • close to main navigation • “selected” status
  • 20. shows traveled path plain & simple • indicates travel path • show site / content hierarchy • alternative way back
  • 21. top right clear option • expected near main nav • ISO standards (EN / FR) • indicate current languages
  • 22. titles in orange meta information in grey links in blue • difference between titles & • use colors and fonts to show paragraphs • Links should look like links importance
  • 23. keywords as navigation • use keywords for • match navigation • avoid duplicate • group your titles and page titles content content wisely
  • 24. PERFECT! • use whitespace to create • more screensize doesn’t structure mean more content • whitespace is SEXY!
  • 25. top right as expected • expected top right • average search query is 35 characters
  • 26. clearly shows required fields obvious CTA • different length for each • default OS design is expected input format • pre-format input fields / data
  • 27. inline errors • show what the • indicate how they • stop punishing • use inline errors user did wrong can fix mistakes users with care
  • 28. current step 4 clear steps clear CTA • group your information • show a progress indicator • people love making progress (obvious vs personal)
  • 29. good color usage • people should know how to • people should know where to join join • consistan style for your CTAs
  • 30. www.useit.com - Dr. Jakon Nielsen - usability expert GREAT Usability...WEAK Findability
  • 31. Findability the ease with which information contained on a website can be found, both from outside the website and by users already on the website
  • 32. In English please? • A website that is easy to find in the search engines • A website that’s easy to navigate • A website that has content organized intuitively • Puts the user in the mix • A better term than search engine optimization (SEO) ;)
  • 33. Bots vs. Users • The user is often left out in SEO • Findability is less myopic than SEO • Findability and IA are crucial parts of web production
  • 34. Web Accessibility 101 • Text Equivalent for every non-text element • Organize documents so they may be read without stylesheets • Use clearest and simplest language • Ensure that dynamic content is accessible • Identify the target of each link
  • 35. How does a Search Engine see your site?
  • 36. People Matter... A LOT! • Balancing the needs of a spider with the needs of a visitor is a key feature behind any successful web strategy • Who do we create websites for?
  • 37. Get to know your audience
  • 38. The Problem Solver Way • Information Needs are common tasks and topics • How do I solve %problem%? • Who are... Ask People who know the answers... people that are facing the problems
  • 39. How is your website holding together?
  • 40. URL Structures • Keep URLs as short as possible • Keep session ID’s in URL to a minimum (max 2) • Never use spaces, quotes, ampersands or other bad ascii characters • Use hyphens to separate fields • URL’s are the foundation for crawling and indexing
  • 41. URL Characteristics • http://www.phpnuke.com/modules.php?name=PHP- nume_HOWTO&page=php-nuke-vs-xoops.html • http://www.joomla.org/content/view/2446/1/ • http://drupal.org/node/65059 • http://www.cmsmatrix.org/matrix/cms-matrix? func=viewDetail;listingId=1050 • http://www.wordpress.org/?p=2
  • 42. Benefits of Clean URLs http://www.domain.com/topic-keyword/supporting-longtail-keyword • It’s logical for users • Each link contains a keyword • Becomes an automatic keyword rich link
  • 43. Homepage about products services contact history product 1 service 1 management product 2 service 2 awards product 3 service 3 Traditional Structure
  • 44. inbound linking campaign Homepage about products services contact history product 1 service 1 management product 2 service 2 awards product 3 service 3
  • 47. siloing and theming • Look at the site as a whole and to compartmentalize it into... SILOS! • Start broad and work your way down • Link to the topics above and below, never across
  • 48. “SEO Friendly” Architecture? related topic articles / content • narrow website content into a single content topic silos theme • establish your theme site theme and maintain focus each content topic silo supports the site theme with related topics articles
  • 49. Let’s examine the keyword hierarchy... • Market • Market Category • Market Segment • Theme • Niche Micro-Niche Phrase
  • 50. Subject Matter Expert Authority Site Quality Content widgets theme red green yellow keyword1 keyword1 keyword1 keyword2 keyword2 keyword2 keyword3 keyword3 keyword3 Quality Incoming Links
  • 51. siloing is an inbound linking campaign on your own site
  • 52. Take Aways • Follow the best practices of usability • Use keyword rich navigation structure • Build your site with a clear hierarchy • Use keyword rich clean URLs • Create an information-rich website • Implement thematic siloing • Offer a site map that is grouped into themes
  • 53. Now, about those questions...
  • 54. my 411... Charles Edmunds @edmundsfly www.edmundsfly.com nerdec web consulting www.nerdec.com