In this webinar, Dee Scarano (Lead Design Sprint Trainer at AJ&Smart) shared insights from running hundreds of design sprints and training people from some of the biggest and best companies in the world.

1. Design Sprints
AJ&Smart
Special Touches That Make
Your Sprints Kickass

2. Prepared by
Jake Knapp
AUTHOR OF SPRINT
AJ&Smart is the go-to partner for Design Sprints.
With masterful facilitation and product design, they
can help any team stop wasting time, get aligned,
and make months of progress in just two days.

3. FM T W T
Map
Sketch
Decide
Story-board
type
Proto-
Test!
Full team Full team

4. Prepared by !4
Apple
Best Apps of
the year 2015
Google
Best Apps of
the year 2015
SXSW 2016
Winner Mobile
Innovation
Webby Award
Mobile Best
Practices 2016

5. Ran 8 sprints

6. Rapid sketching Prototype Real app (1.0)

7. Share bar

9. Prepared by !9

10. Dee
• Australian
• 10 years product design experience
• Product Strategy Mentor for Google
startup accelerator
• Runs the Global Service Jam in
Berlin
• Head of Design Sprint training at
AJ&Smart

11. In-Person training
around the world

12. Online Design
Sprint
Masterclass

13. 1. How to prepare for a Sprint
2. Facilitation secrets
To add confidence and relieve stress
3. How to give clear instructions
4. Special touches
To make your Sprints unforgettable
AJ&Smart
The next 24 minutes…

14. How to Prepare

15. How we used to do it…

16. • Expert Interviews
• Map
• Long Term Goal
• Sprint Questions
• Lightning Demos
• And start to collect potential user testers
Now we prepare draft versions of:
(Total prep time 3-4 hours)

20. You’re already on-boarding
your client/participants to
the Sprint before it starts!

22. Facilitation
Secrets

23. Set Expectations
And preparing participants emotionally
“This will probably feel too rushed”
“It will feel like we’re losing ideas”
“This might feel uncomfortable”
“It’s normal to not have any ideas yet”
“It’s normal to feel like it’s not going to work”

24. Note
Stick
Vote
Prioritise
Cutting out
discussion
(Note & Vote)

25. My ideas
Note Vote PrioritiseStick
Note & Vote (together, alone)

26. Examples
Long Term Goal Sprint Questions Pre-Storyboard

27. How to Give
Clear Instructions

28. There’s a formula!
Give context not just instructions
1. What
2. Why
3. How

29. What Why Why How How
There’s a formula!
Give context not just instructions

30. Use Insight Statements
“The big idea with this exercise is…”
“The most important thing about this is…”
“The way to do this exercise well is…”

31. Use Insight Statements
“The way to do this exercise
well is to use all of your dots!”
“The big idea with this is to collect
the opinions of the group”

32. Special Touches

36. M T W T
Goal & Sprint
Questions
Sketch
Heat-map Vote
Story-board
Whole Group Whole Group
F
Test!Map
Decider Vote
Straw-poll Vote
Prototype
Lightning
Demos
Whole Group
Expert
Interview
Original
Sprint

37. M T W T
Goal & Sprint
Questions
Sketch
Heat-map Vote
Story-board
Whole Group Whole Group
F
Test!Map
Decider Vote
Straw-poll Vote
Prototype
Lightning
Demos
Expert
Interview
Design
Sprint 2.0

38. Prepared by
What to
watch next?

39. Prepared by
100+ hours of Design Sprint videos

40. Prepared by
Daily stories about running a Design Sprint agency on Instagram

41. Prepared by
Free 1 Hour Webclass
How we made the jump to work exclusively in Design Sprints
Thank you :)
That’s the end!
Click here to register
for the free webclass
https://bit.ly/2xXTTUT

42. BONUS
MATERIAL:

43. Dealing with
Skeptics and
Trouble-makers

44. “Typical” types
BetaAlpha
Power
-Hungry
The Leader
needs:
To be validated
To be empowered
To feel in control
Knowledge
-Driven
The Expert
needs:
Provided room
for expertise
To be consulted
Process
-Oriented
The Team Player
needs:
Clear direction
Not put on the spot
Gamma
To be given tasks
Resistance
-Oriented
The Disruptor
needs:
To be given space
for new ideas
To be asked for input
Omega

45. Mitigating troublemakers
1. Set expectations
2. Capture ideas (and move on)
3. Use a question “parking lot”
4. Use note & vote
5. Give tasks
G
A O
A B O
A B
G O

46. “That’s really interesting.
Can you tell me what’s
behind you asking that?”
Gives you
thinking time
Show that it’s very specific
to one person’s situation
Very detailed.
Can answer later
Validates
the asker

47. Prepared by
Remote
Sprints

48. Prepared by
Remote Sprints: Top 3 things that change
1. Timing
2. More Confusion
3. Digital v Physical
More time explaining. Blocks of individual work. Do the prep!
Don’t do it with first-timers! Spend time onboarding (use our videos).
Use a good digital tool (I’ve heard of one called MURAL)

49. Prepared by
https://uxplanet.org/from-idea-to-appstore-a-design-sprint-case-study-a7781093de8d