You'll learn:
How IDEO used bots to help automate user research
How you can use automation to improve team efficiency
The future of automation in design
Developing UX ROI in Enterprise Land: An ADP Case Studyuxpin
You'll learn:
How to develop a quantitative framework for measuring UX ROI
How to use UX ROI as a strategic alignment tool with CX and other internal customer teams
Best practices and lessons learned
How early 20th centrury ideas of production and science define how design is ...Jan Dittrich
Talk on how technical rationality and positivism are common frames for design activities although empirical studies suggest that design does not adhere to what these concepts highlight.
Design Systems First: Everyday Practices for a Scaleable Design Processuxpin
You'll learn:
- How to create, adopt, and maintain your first design system
- How to practice a “design systems first” process of product development
- How to build and govern a design systems operations team
Over the next years, how we design, prototype, and test services and products will change dramatically. We are transitioning from a traditional, industrial mindset of design as a rigid planning process towards the experience of design as a continuous and evolving conversation between makers and users. This talk, based on real-life experiences, explores how design is changing in the digital age, beyond the initial delivery of specifications and blueprints, to an adaptive co-creation process that evolves iteratively over time. The emergent idea of designOps is dissolving the boundaries between planning, discovery, building and operating phases, leading to results that are more in tune with the true needs of users.
This is Amanda Stockwell's session from UX Australia 2015 in Brisbane.
The session discussed the unique challenges that UX professionals face when crafting their career path and finding roles that are both appropriate fits for their existing skill sets and offer opportunities to grow. It helped the attendees understand UX career options and help them craft their work samples and personal interactions to maximise their chances for success, whatever that looks like to them.
The session included a discussion of:
The varying career paths within UX and definitions of success
What employers are looking for in UX professionals
Ways to utilise existing UX skills to illustrate strengths and articulate value within a work environment or to potential employers
Tips to improve work samples to demonstrate expertise
Methods to present and brands oneself
Exploring Cadence: You, Your Team, and Your Enterprise (Elizabeth Churchill a...Rosenfeld Media
Elizabeth Churchill: "Exploring Cadence: You, Your Team, and Your Enterprise"
Enterprise UX 2017 • June 9, 2017 • San Francisco, CA, USA
http://2017.enterpriseux.net
Developing UX ROI in Enterprise Land: An ADP Case Studyuxpin
You'll learn:
How to develop a quantitative framework for measuring UX ROI
How to use UX ROI as a strategic alignment tool with CX and other internal customer teams
Best practices and lessons learned
How early 20th centrury ideas of production and science define how design is ...Jan Dittrich
Talk on how technical rationality and positivism are common frames for design activities although empirical studies suggest that design does not adhere to what these concepts highlight.
Design Systems First: Everyday Practices for a Scaleable Design Processuxpin
You'll learn:
- How to create, adopt, and maintain your first design system
- How to practice a “design systems first” process of product development
- How to build and govern a design systems operations team
Over the next years, how we design, prototype, and test services and products will change dramatically. We are transitioning from a traditional, industrial mindset of design as a rigid planning process towards the experience of design as a continuous and evolving conversation between makers and users. This talk, based on real-life experiences, explores how design is changing in the digital age, beyond the initial delivery of specifications and blueprints, to an adaptive co-creation process that evolves iteratively over time. The emergent idea of designOps is dissolving the boundaries between planning, discovery, building and operating phases, leading to results that are more in tune with the true needs of users.
This is Amanda Stockwell's session from UX Australia 2015 in Brisbane.
The session discussed the unique challenges that UX professionals face when crafting their career path and finding roles that are both appropriate fits for their existing skill sets and offer opportunities to grow. It helped the attendees understand UX career options and help them craft their work samples and personal interactions to maximise their chances for success, whatever that looks like to them.
The session included a discussion of:
The varying career paths within UX and definitions of success
What employers are looking for in UX professionals
Ways to utilise existing UX skills to illustrate strengths and articulate value within a work environment or to potential employers
Tips to improve work samples to demonstrate expertise
Methods to present and brands oneself
Exploring Cadence: You, Your Team, and Your Enterprise (Elizabeth Churchill a...Rosenfeld Media
Elizabeth Churchill: "Exploring Cadence: You, Your Team, and Your Enterprise"
Enterprise UX 2017 • June 9, 2017 • San Francisco, CA, USA
http://2017.enterpriseux.net
MURAL Webinar: Evaluating the Impact of Design Thinking in Action IIMURAL
In this webinar, Professor Jeanne Liedtka shared updates on her previous research on the impact of design thinking in practice - and introduced a new tool which allows you to self-asses the impact of design thinking within your own organization and see how your results compare to those of other companies.
Evaluating the Impact of Design Thinking in Action IIIMURAL
Professor Jeanne Liedtka and Associate Professor Kristina Jaskyte Bahr unpack the results and learnings from design thinking impact assessments and offer the tool again so you can participate if you missed out the first time.
Darden School of Business professor Jeanne Liedtka continues her webinar series on 'Evaluating the Impact of Design Thinking', this time as part of MURAL Imagine, focusing on the ‘social technology’ aspect of design thinking.
What if you could go back in time, and join up with Alan Cooper, Jared Spool, Don Norman, Jakob Nielsen, and others to help forge the UX community into what it is today? What would it be like to be a founding member of the driving force behind virtually every (decent) product on Earth? Guess what, you kind of can!
Where the traditional role of UX has been to fight for the user by designing usable & functional software and websites, in the age of the IoT (Internet of Things) every experience of soft and hardware bleeds into the next. The wares we design (and unfortunately those we don't) are no longer isolated elements, but a network of experiences and combinations. Service Design is the present, and future of bringing all of these isolated elements together under one design umbrella. Service Design is the future of UX, and probably your next career move!
Over the next years, how we design, prototype, and test services and products will change dramatically. We are transitioning from a traditional, industrial mindset of design as a rigid planning process towards the experience of design as a continuous and evolving conversation between makers and users. This talk, based on real-life experiences, explores how design is changing in the digital age, beyond the initial delivery of specifications and blueprints, to an adaptive co-creation process that evolves iteratively over time. This emergent idea of designOps is dissolving the boundaries between planning, discovery, building, and operating phases, leading to results that are more in tune with the true needs of users.
UX, DX, DSX: Developers and Data Scientists as UsersUXDXConf
More and more companies nowadays are investing heavily in building infrastructure for developers and data scientists. But often, building infrastructure products are treated as pure engineering practices and differentiated from feature products.
I would like to share my experience leading a team at BuzzFeed in building user-centric infrastructure products for our developers and data scientists, and how I integrate and adapt traditional PM techniques for technical products.
Building software for our peers is a double-edged sword. On one hand, our users are technologists themselves and have immense appreciation for well-designed infrastructure and tools. On the other hand, it is very tempting for us as developers to make assumptions about those folks with whom we work closely. When building tools for data scientists, it is especially crucial to keep in mind that they have their own distinct workflows and needs.
I delivered this talk at 8012 Design Center. The talk explores what kind of problems agile and design thinking help explore individually, and whether there are opportunities to combine them in solving some kind of problems?
Continuous Design: One eye on the horizon and the other on the next wave (Mar...Rosenfeld Media
Maria Skaaden: "Continuous Design: One eye on the horizon and the other on the next wave"
DesignOps Summit 2018 • November 7-8, 2018 • New York, NY
http://www.designopssummit.com
Designing and Driving UX Careers: A Framework for Empowering UX Teams (Ian Sw...Rosenfeld Media
Ian Swinson: "Designing and Driving UX Careers: A Framework for Empowering UX Teams"
Enterprise UX 2016 • June 8, 2016 • San Antonio, TX, USA
http://2016.enterpriseux.net
Communicating and Establishing DesignOps as a New Function (Brennan Hartich a...Rosenfeld Media
Brennan Hartich: "Communicating and Establishing DesignOps as a New Function"
DesignOps Summit 2018 • November 7-8, 2018 • New York, NY
http://www.designopssummit.com
How did we sell DT, how did the workshops with clients and users, which methods work and which ones do not.
Examples of real projects: both successful and not very)
- What is DT and why everyone is talking about it
- Key DT elements
- How DT works in outsourcing
- How the theory differs in practice
- How to sell DT
- How a project with DT fails
MURAL Webinar: Special Touches That Make Your Sprints KickassMURAL
In this webinar, Dee Scarano (Lead Design Sprint Trainer at AJ&Smart) shared insights from running hundreds of design sprints and training people from some of the biggest and best companies in the world.
This is the second part of my presentation at the DesignOps Meetup Helsinki on 30th of August 2018.
Read more: https://medium.com/@sonjakrogius/scaling-design-with-a-design-system-89e52efff1c8
Are process and culture interdependent on each other? What do engineers do differently that non-engineers can benefit from? How can we ensure we maintain passion and creativity while working among larger teams and organizations? This session will dive into unique op-mechs and collaboration methods to foster team culture, increase engagement, improve productivity, and help create more empathy between designers and developers.
Learn how your emotions play an important part in your success as a team member, how you can understand them better, and how you can use this to make you a better person.
MURAL Webinar: Evaluating the Impact of Design Thinking in Action IIMURAL
In this webinar, Professor Jeanne Liedtka shared updates on her previous research on the impact of design thinking in practice - and introduced a new tool which allows you to self-asses the impact of design thinking within your own organization and see how your results compare to those of other companies.
Evaluating the Impact of Design Thinking in Action IIIMURAL
Professor Jeanne Liedtka and Associate Professor Kristina Jaskyte Bahr unpack the results and learnings from design thinking impact assessments and offer the tool again so you can participate if you missed out the first time.
Darden School of Business professor Jeanne Liedtka continues her webinar series on 'Evaluating the Impact of Design Thinking', this time as part of MURAL Imagine, focusing on the ‘social technology’ aspect of design thinking.
What if you could go back in time, and join up with Alan Cooper, Jared Spool, Don Norman, Jakob Nielsen, and others to help forge the UX community into what it is today? What would it be like to be a founding member of the driving force behind virtually every (decent) product on Earth? Guess what, you kind of can!
Where the traditional role of UX has been to fight for the user by designing usable & functional software and websites, in the age of the IoT (Internet of Things) every experience of soft and hardware bleeds into the next. The wares we design (and unfortunately those we don't) are no longer isolated elements, but a network of experiences and combinations. Service Design is the present, and future of bringing all of these isolated elements together under one design umbrella. Service Design is the future of UX, and probably your next career move!
Over the next years, how we design, prototype, and test services and products will change dramatically. We are transitioning from a traditional, industrial mindset of design as a rigid planning process towards the experience of design as a continuous and evolving conversation between makers and users. This talk, based on real-life experiences, explores how design is changing in the digital age, beyond the initial delivery of specifications and blueprints, to an adaptive co-creation process that evolves iteratively over time. This emergent idea of designOps is dissolving the boundaries between planning, discovery, building, and operating phases, leading to results that are more in tune with the true needs of users.
UX, DX, DSX: Developers and Data Scientists as UsersUXDXConf
More and more companies nowadays are investing heavily in building infrastructure for developers and data scientists. But often, building infrastructure products are treated as pure engineering practices and differentiated from feature products.
I would like to share my experience leading a team at BuzzFeed in building user-centric infrastructure products for our developers and data scientists, and how I integrate and adapt traditional PM techniques for technical products.
Building software for our peers is a double-edged sword. On one hand, our users are technologists themselves and have immense appreciation for well-designed infrastructure and tools. On the other hand, it is very tempting for us as developers to make assumptions about those folks with whom we work closely. When building tools for data scientists, it is especially crucial to keep in mind that they have their own distinct workflows and needs.
I delivered this talk at 8012 Design Center. The talk explores what kind of problems agile and design thinking help explore individually, and whether there are opportunities to combine them in solving some kind of problems?
Continuous Design: One eye on the horizon and the other on the next wave (Mar...Rosenfeld Media
Maria Skaaden: "Continuous Design: One eye on the horizon and the other on the next wave"
DesignOps Summit 2018 • November 7-8, 2018 • New York, NY
http://www.designopssummit.com
Designing and Driving UX Careers: A Framework for Empowering UX Teams (Ian Sw...Rosenfeld Media
Ian Swinson: "Designing and Driving UX Careers: A Framework for Empowering UX Teams"
Enterprise UX 2016 • June 8, 2016 • San Antonio, TX, USA
http://2016.enterpriseux.net
Communicating and Establishing DesignOps as a New Function (Brennan Hartich a...Rosenfeld Media
Brennan Hartich: "Communicating and Establishing DesignOps as a New Function"
DesignOps Summit 2018 • November 7-8, 2018 • New York, NY
http://www.designopssummit.com
How did we sell DT, how did the workshops with clients and users, which methods work and which ones do not.
Examples of real projects: both successful and not very)
- What is DT and why everyone is talking about it
- Key DT elements
- How DT works in outsourcing
- How the theory differs in practice
- How to sell DT
- How a project with DT fails
MURAL Webinar: Special Touches That Make Your Sprints KickassMURAL
In this webinar, Dee Scarano (Lead Design Sprint Trainer at AJ&Smart) shared insights from running hundreds of design sprints and training people from some of the biggest and best companies in the world.
This is the second part of my presentation at the DesignOps Meetup Helsinki on 30th of August 2018.
Read more: https://medium.com/@sonjakrogius/scaling-design-with-a-design-system-89e52efff1c8
Are process and culture interdependent on each other? What do engineers do differently that non-engineers can benefit from? How can we ensure we maintain passion and creativity while working among larger teams and organizations? This session will dive into unique op-mechs and collaboration methods to foster team culture, increase engagement, improve productivity, and help create more empathy between designers and developers.
Learn how your emotions play an important part in your success as a team member, how you can understand them better, and how you can use this to make you a better person.
The Journey to Digital Transformation with CheBanca! Backbase
The presentation of Antonio Fratta Pasini, Head of CRM and Omni-channel of CheBanca!. In this webinar, Jouk Pleiter, CEO of Backbase, talks to two of the most innovative banks in Europe – Touch Bank and CheBanca!
Digital transformation is about fundamentally changing how banks attract, interact with and satisfy consumers, and it affects all levels of your organisation. Antonio and Andrei will share real-life examples of digital transformation in our new webinar, which will look at:
what was needed to start their digital transformation journeys
the key elements for success.
Antonio Fratta Pasini is Head of CRM and Omni-channel for CheBanca!, the retail bank of Mediobanca Group, the third largest financial services group in Italy. CheBanca! has always been at the forefront of innovation, from flagship futuristic branches to award-winning banking apps such as WOW!
Andrei Kozliar is CEO of Touch Bank, a neobank created by OTP Bank. Founded in 1949, OTP Bank is one of the largest independent financial service providers in Central and Eastern Europe, serving nine countries. Recognizing that today’s digital-savvy customers and emerging digital natives are going to be the fastest growing customer segment, OTP Bank decided to launch a new, digital- and mobile-only bank under the label Touch Bank.
Calculating the ROI of UX with Standard Financial Modelsuxpin
You'll learn:
- How to create a UX ROI model with decision trees and expected values
- How to forecast the effect of UX on sales
- How to use SUS and NPS to measure the effect of UX
Esta apresentação tem como objetivo mostrar um pouco do que é o Docker e como começar a usar. Basicamente eu descrevo sobre:
1. Conceitos básicos
2. Instalação
3. Repositórios de images
4. Criar suas próprias images
5. Executar containers baseados nas images.
Veja o vídeo: https://youtu.be/FgZQYNDw8Hk
Design Thinking and Agile Development in a Nutshell at Cebit 2014Tobias Schimmer
A few slides I created to enable 100+ international students in Hannover, Germany, to develop their ideas from a Design Thinking iteration as software prototypes on SAP technology.
You'll learn:
- How to transition through through inspiration, ideation, and implementation with a global team
- How to turn “statements of intent” into prioritized user stories.
- How to increase team velocity without sacrificing usability
The Journey to Digital Transformation with Touch BankBackbase
The presentation of Andrei Kozliar, CEO of Touch Bank. In this webinar, Jouk Pleiter, CEO of Backbase, talks to two of the most innovative banks in Europe – Touch Bank and CheBanca!
Digital transformation is about fundamentally changing how banks attract, interact with and satisfy consumers, and it affects all levels of your organisation. Antonio and Andrei will share real-life examples of digital transformation in our new webinar, which will look at:
what was needed to start their digital transformation journeys
the key elements for success.
Antonio Fratta Pasini is Head of CRM and Omni-channel for CheBanca!, the retail bank of Mediobanca Group, the third largest financial services group in Italy. CheBanca! has always been at the forefront of innovation, from flagship futuristic branches to award-winning banking apps such as WOW!
Andrei Kozliar is CEO of Touch Bank, a neobank created by OTP Bank. Founded in 1949, OTP Bank is one of the largest independent financial service providers in Central and Eastern Europe, serving nine countries. Recognizing that today’s digital-savvy customers and emerging digital natives are going to be the fastest growing customer segment, OTP Bank decided to launch a new, digital- and mobile-only bank under the label Touch Bank.
Technology vs Humanity: key themes from Futurist Gerd Leonhard's new bookGerd Leonhard
More at www.techvshuman.com -- which side you on? Do we need an EPA for humanity ? Technology vs. Humanity is a last-minute wake up call to take part in the most important conversation humanity may ever have. Will we blindly outsource and abdicate big chunks of our lives to the global technology companies – or will we take back our autonomy and demand a sustainable balance between technology and humanity? By supplying a Socratic and humanistic critique of the Megashifts currently recasting our world, Gerd Leonhard provides the prologue for this great debate. Now is the time to join the dots between big data and digital ethics, to start discussing the moral framework required to steer the evolution of digital life – and to finally articulate the difference between our unique humanity and the rapidly evolving robotic versions. In 1949 George Orwell released Nineteen Eighty-Four – offering us a stark warning of a world dominated by technology and those who own and control it. Nearly seventy years after its publication, Gerd Leonhard investigates how we preserve our humanity in a world that is rapidly beginning to resemble that science fiction.
If you enjoy my slideshares please take a look at my new book “Technology vs Humanity” http://www.techvshuman.com or buy it via Amazon http://gerd.fm/globalTVHamazon
More at http://www.futuristgerd.com or www.gerdleonhard.de
Download all of my videos and PDFs at http://www.gerdcloud.net
About my new book: are you ready for the greatest changes in recent human history? Futurism meets humanism in Gerd Leonhard’s ground-breaking new work of critical observation, discussing the multiple Megashifts that will radically alter not just our society and economy but our values and our biology. Wherever you stand on the scale between technomania and nostalgia for a lost world, this is a book to challenge, provoke, warn and inspire.
Want to unlock the full potential of your design team? Need to understand how interaction, animation, and visual elements combine to shape an experience for your users? In this session, you will gain insight into using prototypes to scale your design process and foster a deeper understanding of your user’s needs. You’ll learn how prototypes can help you build a shared understanding of your idea, validate your design thinking, and communicate your vision to users and stakeholders alike.
[from AgileUX Italia 2012]
Agile was supposed to inspire innovation and reduce waste. However all too often, the actual development process more closely resembles the waterfall approach that we were trying to escape all along. So how do you effectively integrate experience design within an agile environment, to solve problems, drive innovation and make impactful changes?
UXPA 2023: UX Fracking: Using Mixed Methods to Extract Hidden InsightsUXPA International
Users do not always accurately describe what they mean or feel. There are many reasons for this, ranging from politeness to poor introspection, to lack of sufficient technical vocabulary. Fortunately, UX researchers have tools in their trade to deduce what was really meant. We call this UX Fracking, a mixed methods approach that is optimized for extracting hidden user insights. We will illustrate the dangers of inadequate, superficial research, and how this may lead to outcomes incapable of addressing the users’ core issues. We will explore ways to avoid these pitfalls by leveraging mixed research methods to test hypotheses about the users’ intent and needs. This starts with a thorough understanding of who the user is, their goals, and how they work today, to an approach that combines surveys, interviews, and comment analysis with behavioral observation, and finally, validating the newly discovered user insights with the users themselves.
Connecting the Dots in Product Design at KAYAKUXDXConf
This presentation focuses on the challenges and strategies of connecting problem definitions within product development.
Key Points Covered:
- Kayak's mission since its inception in 2004 to simplify travel by enabling easy comparisons of flights through technological solutions.
- Discussion of the complexities within the travel industry, including the high expectations for personalized user experiences and the various stakeholder influences.
- Emphasis on the necessity of maintaining agility and innovation within a mature company through continuous reassessment of processes.
- An explanation of the importance of disciplined problem definition to prevent project failures and team inefficiencies.
- Introduction of strategies for effective communication across teams to ensure alignment and comprehension at all levels of project development.
- Exploration of various problem-solving methodologies, including how to handle conflicts within team settings regarding problem definitions and project directions.
What makes websites a strong channel for the company? Is it the visuals or what it does for its customers? As success is increasingly fought at the experience level, can design help you build websites that people truly value? And if so, how?
This presentation is about good design discovery by way of effective User Experience research. It's a set of methods you can mix and match to truly understand who you're designing for, according to what the medium is and what your business needs.
If you've ever wondered how to conduct good UX research or what's going on in that designer's mind (again), look no further.
Presented at DrupalNorth Regional Summit (August 2018)
Designing Better Experiences - UX London 2013Cyber-Duck
Slides from the workshop @danny_bluestone and @duckymatt from Cyber-Duck Ltd gave at UX London 2013. The workshop focused on how by putting the user at the centre of design decisions you can deliver a better experience. With a mixture of theory and hands-on activities the workshop covered user research, activity mapping, card sorting and participative sketching techniques.
Kelly Goto from gotoresearch takes you through the rigorous approach and process applied to Rapid UX Research Cycles to allow insights and mental models to emerge in 6-weeks instead of 6-months.
The design thinking transformation in businessCathy Wang
Presented at Webvisions Barcelona 2015 By Cathy Wang & Nuno Andrew
The definition of design is shifting from being a noun to a verb. We see it moving away from arts and craft into a methodology of delivering value. Adapting to this shift, designers and changemakers are forming a new way of design thinking.
As designer, not only are we crafting products / services, but we are also learning to see a much bigger system with a deep connection to business factors. How can we influence businesses with design thinking in order to build a solid business platform that delivers meaningful products / services.
Systems thinking is an approach to problem solving. Businesses are an intricate ecosystem, from how the organisation is structured, to people, to commercial planning, to processes. As designers, we practice systems thinking everyday. How do we use this knowledge to craft a business? This, is business design.
In this session, we want to explore what business design means. How to use what we know, as designers, to build stronger businesses? As we continue to adapt design methodologies and systems thinking to a business context, what other manifestations that will evolve? How can design thinking be leveraged in even the most straight-laced silos of a business such as Human Resources and Finance? How do we give design thinking the space it needs in the face of traditional business practice? And most importantly, how do we use our existing design thinking knowledge, to design businesses?
The design thinking transformation in businessNuno Oliveira
Presented at Webvisions Barcelona 2015 (IED) with Cathy Wang.
The definition of design is shifting from being a noun to a verb. We see it moving away from arts and craft into a methodology of delivering value. Adapting to this shift, designers and changemakers are forming a new way of design thinking.
As designer, not only are we crafting products / services, but we are also learning to see a much bigger system with a deep connection to business factors. How can we influence businesses with design thinking in order to build a solid business platform that delivers meaningful products / services.
Systems thinking is an approach to problem solving. Businesses are an intricate ecosystem, from how the organisation is structured, to people, to commercial planning, to processes. As designers, we practice systems thinking everyday. How do we use this knowledge to craft a business? This, is business design.
In this session, we want to explore what business design means. How to use what we know, as designers, to build stronger businesses? As we continue to adapt design methodologies and systems thinking to a business context, what other manifestations that will evolve? How can design thinking be leveraged in even the most straight-laced silos of a business such as Human Resources and Finance? How do we give design thinking the space it needs in the face of traditional business practice? And most importantly, how do we use our existing design thinking knowledge, to design businesses?
Agile methodologies are transforming not only the way we work, but also what is expected of us as researchers. At BeyondCurious, we think that’s a good thing. In our experience, agile, iterative user experience research is the best way of conducting ux/usability research.
Why? It ensures that you’re making things that matter. Agile Research delivers rapid results to internal and client teams in as little as one week, allowing for quick pivots to align prototypes to user needs. This flexible, modular approach reduces client risk because it allows teams to test and learn. The research process iteratively informs development, and concrete, ongoing results enable rapid evolution, and ensure that you are making the best product for your end user.
Another benefit of Agile Research is that client and internal design/dev partners are part of the research team: there is no black box. This integrated team co-develops areas of inquiry, prototypes, and key questions. Agile research sprints do not produce dust-attracting research tomes. Instead, reports answer key questions, propelling product development forward with clear and targeted opportunities and recommendations. These sprints also quickly uncover additional questions that could be answered with future research to help move projects forward.
Sounds good, right? But how do you do it? How do you plan it? What kind of team do you need? How do you get recruits in so little time? What kinds of tools and techniques are best suited to agile? And what kind of mindset do you need to be able to pull it off successfully?
This presentation, given at World Usability Congress, teaches researchers, strategists, and designers how to plan and manage Agile Research, including:
Methodology
Research Approach and Planning
Recruiting
Tools and Techniques
Team
Mindset
UX STRAT USA 2019: Richard Baker, GE TransportationUX STRAT
Many engineering-focused enterprises have become solution driven—it's in the very nature of their work. Oftentimes it can be tricky to convince your stakeholders to use valuable time and resources on user experience.
Over the past two years, the innovation and design teams at GE Transportation have been refining their processes to enable engineering-heavy teams to capitalize on long-term strategy and short-term design-led execution through four key principles:
Simplify the complex
Work in bite-size chunks to make things manageable
Built-in exit ramps to ensure relevancy and quality
Work in full transparency
In this presentation, Richard will walk through how user-centric design was scaled in an engineer-led enterprise of thousands mechanical, electrical, and computer engineers.
Similar to Automating Design Processes for Teams: An IDEO Case Study (20)
Evolving your Design System: People, Product, and Processuxpin
You'll learn:
How to create and maintain a design system over several years
How people, process, and product change alongside a design system
Lessons learned from growing the Linkedin design system
How Atlassian builds and manages their design system across their product suite
How the Design System team empowers users by iterating with research and testing
How design and engineering cooperate to be efficient and productive
Accessibility in Design Systems by Allison Shawuxpin
You'll learn:
The benefits of accessibility in a design system
How to create and incorporate accessibility standards
How to improve accessibility across your product suite
UXPin: State of the Union Product Keynote by Marcin Trederuxpin
How UXPin unifies design with code in design systems
Recent design system features in UXPin alongside roadmap
Predictions for the future of design tools.
Consistency vs. Flexibility in Design Systems: A GE Case Study by Ken Skistimasuxpin
A case study from the Predix Design System at GE on how balance consistency and flexibility in a large scale design system.
You'll learn:
Where design systems should be consistent or flexible
How GE Digital handles consistency vs. flexibility in the Predix design system
How to adapt tools and technology to balance both.
- Useful technology and frameworks for a scalable design system
- How to create a design systems process from scratch
- How to collaborate with developers in a design system
Design systems: accounting for quality and scalabilityuxpin
You'll learn:
How Forumone builds and implements design systems for their clients
How to plan, create, sell, and implement a design system
How to use common design tools to build a design system developers will use
Three's a Party: How Trifectas Help Product, Engineering, and Design Work Tog...uxpin
You'll learn:
How to change your collaboration model for PM, engineering, and design as teams grow
How to define responsibilities, cadence, and activities across every layer of a product organization
How Shopify tackles multi-disciplinary collaboration across product teams
From 6 to 126 in 4 Years: The Story Behind Atlassian Designuxpin
You'll learn:
- How to lead design teams through periods of rapid growth
- How to change design processes, build design culture, and scale teams over time
- How to engage engineering and product teams to create a customer-focused organization
Building a UX Process at Salesforce that Promotes Focus and Creativityuxpin
You'll learn:
- How Salesforce designed a large-scale UX process across teams
- Why certain design activities were chosen over others
- How to preserve design quality at scale
How to create new processes to sustain a design system
How to evolve the way companies build and ship products
How to decide on a governance model for design systems
- How to design across devices with an ecosystem approach
- How to design consistent, complementary, and continuous experiences
- How to deliver the right experience at the right time on the right device
EASY TUTORIAL OF HOW TO USE CAPCUT BY: FEBLESS HERNANEFebless Hernane
CapCut is an easy-to-use video editing app perfect for beginners. To start, download and open CapCut on your phone. Tap "New Project" and select the videos or photos you want to edit. You can trim clips by dragging the edges, add text by tapping "Text," and include music by selecting "Audio." Enhance your video with filters and effects from the "Effects" menu. When you're happy with your video, tap the export button to save and share it. CapCut makes video editing simple and fun for everyone!
Hello everyone! I am thrilled to present my latest portfolio on LinkedIn, marking the culmination of my architectural journey thus far. Over the span of five years, I've been fortunate to acquire a wealth of knowledge under the guidance of esteemed professors and industry mentors. From rigorous academic pursuits to practical engagements, each experience has contributed to my growth and refinement as an architecture student. This portfolio not only showcases my projects but also underscores my attention to detail and to innovative architecture as a profession.
ARENA - Young adults in the workplace (Knight Moves).pdfKnight Moves
Presentations of Bavo Raeymaekers (Project lead youth unemployment at the City of Antwerp), Suzan Martens (Service designer at Knight Moves) and Adriaan De Keersmaeker (Community manager at Talk to C)
during the 'Arena • Young adults in the workplace' conference hosted by Knight Moves.
Fonts play a crucial role in both User Interface (UI) and User Experience (UX) design. They affect readability, accessibility, aesthetics, and overall user perception.
White wonder, Work developed by Eva TschoppMansi Shah
White Wonder by Eva Tschopp
A tale about our culture around the use of fertilizers and pesticides visiting small farms around Ahmedabad in Matar and Shilaj.
Automating Design Processes for Teams: An IDEO Case Study
1. How we introduced a bot to our design team
OCTOBER, 2017
Automating Design
Processes: An IDEO
Case Study
2. TESTING WITH MANY USERS
We’re always looking for smart ways to learn more in less time.
This mentality has led our researchers to push the boundaries of
the data we can record in our research process.
Alongside the qualitative data we gather from interviews, we also
pull together behavioural data collected over longer time periods.
We might record someone’s steps per day, or the route they take
to work, in order to find insights into the patterns of everyday.
What do people really do?
MATTCOOPER-WRIGHT••UXATSCALE••OCTOBER2017
2
UX AT SCALE
5. MATTCOOPER-WRIGHT••UXATSCALE••OCTOBER2017
5
UX AT SCALE
A key factor driving our work is the fact that we know what
people say and what they do are often be different. For this
reason, we not only interview people, but we also observe
them at work and at play, so that we can design for the natural
inconsistencies of everyday life.
We Listen
and Observe
THINK
FEEL
DO
SAY
6. TESTING WITH MANY USERS
We’re always looking for smart ways to learn more in less time.
This mentality has led our researchers to push the boundaries of
the data we can record in our research process.
Alongside the qualitative data we gather from interviews, we also
pull together behavioural data collected over longer time periods.
We might record someone’s steps per day, or the route they take
to work, in order to find insights into the patterns of everyday.
What do people really do?
MATTCOOPER-WRIGHT••UXATSCALE••OCTOBER2017
6
UX AT SCALE
12. The Future of
Automobility
We’re on the cusp of a revolution in
transportation: What will streets
teeming with self-driving cars really
mean? Once our hands are off the
steering wheel and delivery trucks
have no driver, what will change in
our lives? The Future of Auto-
mobility is an online visualization
of how life with driverless cars might
really look and feel. We considered
three scenarios: “slow becomes fast,”
which looks at how the experience
of commuting will change when we
can look away from the road; “21st
century mule” where we examine
automated package-delivery fleets;
and “inverse commute,” where
we envision workspaces moving
autonomously toward workers —
mobile offices parked in underused
areas of our cities.
Visit automobility.ideo.com
MATTCOOPER-WRIGHT••UXATSCALE••OCTOBER2017
12
OUR VISION AUTOMOBILITY