In this webinar, Joe Lalley (Head of Product Management & User Experience at PwC) and Greg Smith (Sr Creative Account Manager at PwC) share how their team broke the cycle by running a fully remote design sprint. They reference how they planned and ran the sprint - including the advantages, disadvantages, and surprises.
Remote work requires strong facilitator who knows what makes it easier for teams to collaborate across distances and time zones. We believe you can be that facilitator. In webinar, we’ll look at techniques for improving your facilitation skills with MURAL.
Here’s what we’ll cover in this 45-minutes session:
- Preparing to collaborate
- Managing roles and participants
- Tools for collaboration
- Processes and techniques for facilitation
MURAL is not like other documents. It’s a large wall you can solve problems on visually.
Turn those differences into an advantage. Work better creatively together, no matter where your team is.
Here are five best practices to help you get the most out of MURAL:
Know your scale. MURAL is big. MURAL is spatial. Know the scale you are working at. Keep the default sticky note, and work to that size.
Keep it together. MURAL is big. You can map out all kinds of content and complete multiple steps of an activity in one place.
Work visually. MURAL is big. MURAL is visual. Work visually to help you find new patterns and solve problems better. Add color, images, links, arrows, lines, and icons to enhance the content.
Maintain momentum. MURAL is collaborative. Invite your team to collaborate in real time or independently.
Go digital first. MURAL is digital. Get content online fast to save time, effort and money. Rethink your process for digital. Capture offline work in MURAL.
How well do you think your product team takes what they learn from their users and puts it into the next iteration of the product? How well does your team come to a common understanding of what the next iteration of the product will look like and then build a product that reflects that common understanding?
These two problems — improving your product with user research and effective team collaboration — can both be solved with a design tool called User Story Mapping.
Experience maps help teams gain empathy for users and see their offering from the outside-in. Typically, they are created for offline use. The diagrams are posted on a wall to spark conversations and engage participants in workshops.
Now there's an even better way.
Creating diagrams online has many advantages. Ultimately, mapping experiences digitally lets you work more effectively by combining many activities in one place.
So save a tree. Cut down printing costs. Map experiences online, and get better results faster.
Most businesses fail within the first year or two. How do you improve your odds of success? We’ll review the magic in learning loops, how to understand your users and customer development, and what you need in team dynamics to drive your startup forward and point you in a more successful direction.
By Nick Barendt & Nicole Capuana
In a virtual meeting, live sketching helps people follow the conversation and makes things clear to everyone. Visuals help the client know that we understand and that we are listening and hearing what they say.
Have you ever watched someone express a complicated idea with a simple diagram or a few words? Visual thinking can be a superpower. XPLANE hosted Visual Thinking School (VTS) for ODN Oregon to spread the word and the value of visual thinking knowledge by teaching how to become more visually literate and how to apply these skills to work and projects. May 11, 2017
Remote work requires strong facilitator who knows what makes it easier for teams to collaborate across distances and time zones. We believe you can be that facilitator. In webinar, we’ll look at techniques for improving your facilitation skills with MURAL.
Here’s what we’ll cover in this 45-minutes session:
- Preparing to collaborate
- Managing roles and participants
- Tools for collaboration
- Processes and techniques for facilitation
MURAL is not like other documents. It’s a large wall you can solve problems on visually.
Turn those differences into an advantage. Work better creatively together, no matter where your team is.
Here are five best practices to help you get the most out of MURAL:
Know your scale. MURAL is big. MURAL is spatial. Know the scale you are working at. Keep the default sticky note, and work to that size.
Keep it together. MURAL is big. You can map out all kinds of content and complete multiple steps of an activity in one place.
Work visually. MURAL is big. MURAL is visual. Work visually to help you find new patterns and solve problems better. Add color, images, links, arrows, lines, and icons to enhance the content.
Maintain momentum. MURAL is collaborative. Invite your team to collaborate in real time or independently.
Go digital first. MURAL is digital. Get content online fast to save time, effort and money. Rethink your process for digital. Capture offline work in MURAL.
How well do you think your product team takes what they learn from their users and puts it into the next iteration of the product? How well does your team come to a common understanding of what the next iteration of the product will look like and then build a product that reflects that common understanding?
These two problems — improving your product with user research and effective team collaboration — can both be solved with a design tool called User Story Mapping.
Experience maps help teams gain empathy for users and see their offering from the outside-in. Typically, they are created for offline use. The diagrams are posted on a wall to spark conversations and engage participants in workshops.
Now there's an even better way.
Creating diagrams online has many advantages. Ultimately, mapping experiences digitally lets you work more effectively by combining many activities in one place.
So save a tree. Cut down printing costs. Map experiences online, and get better results faster.
Most businesses fail within the first year or two. How do you improve your odds of success? We’ll review the magic in learning loops, how to understand your users and customer development, and what you need in team dynamics to drive your startup forward and point you in a more successful direction.
By Nick Barendt & Nicole Capuana
In a virtual meeting, live sketching helps people follow the conversation and makes things clear to everyone. Visuals help the client know that we understand and that we are listening and hearing what they say.
Have you ever watched someone express a complicated idea with a simple diagram or a few words? Visual thinking can be a superpower. XPLANE hosted Visual Thinking School (VTS) for ODN Oregon to spread the word and the value of visual thinking knowledge by teaching how to become more visually literate and how to apply these skills to work and projects. May 11, 2017
Responsive web design is hard and one of the most difficult things to work out is representing visual design in a flexible manner that can accurately be translated to code. In this panel we will discuss how we used InDesign to create flexible comps and rapidly iterate between multiple designers. We went with the concept of ‘just enough’ design to get us into code, where we could validate our design decisions. We will also go into how we iterated after the code was done but the design was not. We borrowed heavily from Upstatements approach to designing the Boston Globe but ran into our own unique challenges along the way.
Presenters: Brent Laverty, Georgia Cowley, Warren Schultheis, Ryan Gantz, Ted Irvine, Josh Laincz
How to organize a user story writing workshop. An overview for Scrum Masters, Product Owners, and others wanting to organize creation of an agile product backlog
There was once a time in product development where waterfalls ruled but today smart teams and companies are shifting their approaches to be more nimble and iterative. As they adopt approaches like Agile and Lean Startup many are also realizing that design matters. It’s not just what a product looks like but rather the entire experience that differentiates between good and great products. And they’re all looking for a UX unicorn to help them.
With some real-world examples, I’ll share with you:
+ how to become a UX unicorn
+ how the industry works & how it’s changing
+ how to work in Agile as a designer
+ leverage light-weight methods to work quickly
+ what I've learned along the way
Light Weight Methods to Drive Your Designs ForwardNicole Capuana
Product teams these days need to be moving quickly and iteratively in delivering great products. At times though, teams can get stuck on how to move the designs forward. Sometimes it’s because of unexpected complexity and other times there are multiple paths to explore.
In this workshop, participants will experience a variety of methods that help teams gain a shared understanding through collaboration with clients, product owners, and key stakeholders. Each of the methods covered are light-weight and can be adopted by teams at any stage in the product design and development. Learn how to:
+ get started with user research,
+ define personas,
+ generate and turn ideas into solid solutions,
+ create low-fidelity mockups that can be tested with users immediately,
+ conduct a usability test,
+ synthesize your findings,
+ and gain focus for the product through games and structured discussion.
Every method covered will focus on designing a mobile app so that participants get the full experience of how each method fits into designing a product.
Don't worry if you don't have any UX background, this workshop will guide you through exercises. And if you're a UX rockstar, come flex your usability prowess with other professionals. Come learn and share tips & tricks! Everyone on a product team can benefit from this hands-on practice.
Practicing Design Studio Method: a hands-on workshopNicole Capuana
An overview of Design Studio Method, why and how you facilitate a session, and a real-world problem from a Cleveland start-up to practice on. Additional resources to understand Design Studio Method.
Design Studio method is a collaborative thinking and design exercise that is used to quickly generate many ideas to solving particular design challenges. It involves sketching, critique and refinements to surface a diverse set of possibilities.
This will be a hands-on workshop to solve a design challenge for one of Cleveland’s growing startups. We will break into teams and you will learn how, when and why to use the Design Studio method.
If you can draw a square, a circle, and a triangle you can do it!
Why your product team should use User Story Mapping to link user research to ...John Murray
How well do you think your product team takes what they learn from their users and puts it into the next iteration of the product? How well does your team come to a common understanding of what the next iteration of the product will look like and then build a product that reflects that common understanding?
These two problems — improving your product with user research and effective team collaboration — can both be solved with a design tool called User Story Mapping.
In this session, attendees will hear how to apply User Story Mapping to connect user research to user stories for Design Thinking and Agile Development and the experience our teams have with the method. Attendees will get a taste of going through running a simple user story mapping workshop so that they will feel comfortable taking the process back to their business.
10 PowerPoint hacks that will help you win friends and save your timeHavain
PowerPoint is a great and versatile presentation design tool, but it can be a bit confusing to use, specially if you are not dedicated superuser. Because of that, we gathered 10 of our favorite PowerPoint tricks to easily memorable tips, so that you can win friends and save your time!
Design thinking is everywhere these days. There’s plenty of people telling you how to do it and how it works, but not enough people are talking about the practical application. How do I apply it? How do I actually do it? How do I get it to work at my company and with my team?
I'll give you hands-on guidance and share my personal experiences doing design thinking at IBM in Austin, TX.
Five parallel design sprints. What possibly can go wrong?Den Tserkovnyi
Slides from my UXcamp Berlin presentation.
We, at StudyPortals, experiment a LOT with different design methods.
This time I talked about design sprints, a methodology introduced by Google. As a quick process to define the future of your product.
This year we challenged ourselves to run 5 design sprints at the same time, virtually occupying half of the company for a week of UX activities. How did we do it? What went wrong?
Mastering UX Design: Learning the basics for future successAlex Shirazi
When it comes to building software, an awareness of UX design methods is crucial in order to create a seamless interaction between the user and your product. But what is the full scope of UX design? Where do you start and how do you know when that task is done? When do you move onto the next task and what even is the next task?
In this webinar Alex Shirazi, the founder of the UX-focused software firm Phlint, will look at and explain some of the most crucial areas of UX, like user research and testing, visual design, user interface design, and interaction design, as well as delving into some of the hottest issues in each category. Participants will be given the chance to ask questions and gain an insight into the processes and types of software companies in Silicon Valley are using to grow their UX credentials.
In this webinar, you'll learn:
- Which factors have the biggest impact on user experience
- How to approach user research, testing, and design to maximize your efforts
- The hottest trends in UX Design that Silicon Valley companies are using today
User Story Mapping for Minimum Lovable Productsuxpin
You'll learn:
How to visualize user needs instead of product features
How to make better decisions when prioritizing a UX backlog
How to align sprints with UX strategy
Embracing the Inevitable: Experience Design in an Agile WorldTWG
How can designers harness the awesome power of Agile to improve their workflow and work more effectively to build digital products as part of a team? Whether your exposure to Agile methodology is just beginning or you’re already an Agile evangelist, this presentation will arm you with killer tips for developing digital projects right alongside Agile-loving developers and project managers. Grab insights into using tools such as InVision App and custom-built software, like TWG’s AlmostScrum, to improve cross-disciplinary collaboration, and find out why experience design in an Agile world really is inevitable.
IBM’s transformation into a design-driven company begins with a comprehensive education program. With nearly 400,000 employees around the world, that’s no easy task. Design Principal Doug Powell will show you how IBM scales Design Thinking throughout the company with the help of MURAL. You'll learn about how IBM teaches design and manages their design practice, among other things.
Get hands-on advice for rapid Agile prototyping in a product team.
You'll learn:
- How to determine the right depth and breadth for MVP prototypes.
- How to prioritize use cases for prototyping.
- How to elicit the right stakeholder and user feedback.
- How to correctly annotate prototypes for dev and QA.
Contributing to Drupal: It's Not as Hard as it LooksKarl Kaufmann
Drupal, like any open-source project, is dependent upon voluntary participation for its success and survival. You can help the community, build skills, and increase your bottom line by actively helping make Drupal better.
UX @BBC: Leading complex projects across platforms and teamsLeo Marti
The joy (and challenges) of working with 200 Designers at the BBC
Leading complex projects in large teams are challenging – especially when you sit in a big corporation like the BBC, with over 30 products and more than 200 Designers!
I learned this the hard way during my time at the BBC while working on iPlayer. 20+ UX Designers, 10 Product Managers and many more stakeholders.
Using stories about the challenges I faced and how I overcame them, I'll share a set of principles that helped me be efficient, even when working on complex projects. I will cover a range of topics such as: leading a team, collaborating with multidisciplinary colleagues, aligning a product cross team and platforms, and setting up an effective vision.
How to run a design sprint - LearnDay@Xoxzo #9Xoxzo Inc.
LearnDay@Xoxzo is a monthly online seminar initiated by the Xoxzo team. We will have speakers from the team or guest speakers which will talk for 20 minutes each, on a subject of their choosing.
How to run a design sprint by Hyejeong.
XOXZO Learn day #9
2019/05/24
======================
We have recorded sessions of our previous LearnDay here: https://www.youtube.com/channel/UCiV-bQprArQxKBSzaKY1vQg
For updates and news on our future LearnDays, follow us on Twitter (https://twitter.com/xoxzocom/) or sign up for our Exchange Newsletter (https://info.xoxzo.com/en/exchange-mailing-list/)
a presentation i used to give to students in the past about working with developers
talks about the main pain points in developing software and managing the process, and how to solve them with some fun easy tools (hint hint - communication)
Responsive web design is hard and one of the most difficult things to work out is representing visual design in a flexible manner that can accurately be translated to code. In this panel we will discuss how we used InDesign to create flexible comps and rapidly iterate between multiple designers. We went with the concept of ‘just enough’ design to get us into code, where we could validate our design decisions. We will also go into how we iterated after the code was done but the design was not. We borrowed heavily from Upstatements approach to designing the Boston Globe but ran into our own unique challenges along the way.
Presenters: Brent Laverty, Georgia Cowley, Warren Schultheis, Ryan Gantz, Ted Irvine, Josh Laincz
How to organize a user story writing workshop. An overview for Scrum Masters, Product Owners, and others wanting to organize creation of an agile product backlog
There was once a time in product development where waterfalls ruled but today smart teams and companies are shifting their approaches to be more nimble and iterative. As they adopt approaches like Agile and Lean Startup many are also realizing that design matters. It’s not just what a product looks like but rather the entire experience that differentiates between good and great products. And they’re all looking for a UX unicorn to help them.
With some real-world examples, I’ll share with you:
+ how to become a UX unicorn
+ how the industry works & how it’s changing
+ how to work in Agile as a designer
+ leverage light-weight methods to work quickly
+ what I've learned along the way
Light Weight Methods to Drive Your Designs ForwardNicole Capuana
Product teams these days need to be moving quickly and iteratively in delivering great products. At times though, teams can get stuck on how to move the designs forward. Sometimes it’s because of unexpected complexity and other times there are multiple paths to explore.
In this workshop, participants will experience a variety of methods that help teams gain a shared understanding through collaboration with clients, product owners, and key stakeholders. Each of the methods covered are light-weight and can be adopted by teams at any stage in the product design and development. Learn how to:
+ get started with user research,
+ define personas,
+ generate and turn ideas into solid solutions,
+ create low-fidelity mockups that can be tested with users immediately,
+ conduct a usability test,
+ synthesize your findings,
+ and gain focus for the product through games and structured discussion.
Every method covered will focus on designing a mobile app so that participants get the full experience of how each method fits into designing a product.
Don't worry if you don't have any UX background, this workshop will guide you through exercises. And if you're a UX rockstar, come flex your usability prowess with other professionals. Come learn and share tips & tricks! Everyone on a product team can benefit from this hands-on practice.
Practicing Design Studio Method: a hands-on workshopNicole Capuana
An overview of Design Studio Method, why and how you facilitate a session, and a real-world problem from a Cleveland start-up to practice on. Additional resources to understand Design Studio Method.
Design Studio method is a collaborative thinking and design exercise that is used to quickly generate many ideas to solving particular design challenges. It involves sketching, critique and refinements to surface a diverse set of possibilities.
This will be a hands-on workshop to solve a design challenge for one of Cleveland’s growing startups. We will break into teams and you will learn how, when and why to use the Design Studio method.
If you can draw a square, a circle, and a triangle you can do it!
Why your product team should use User Story Mapping to link user research to ...John Murray
How well do you think your product team takes what they learn from their users and puts it into the next iteration of the product? How well does your team come to a common understanding of what the next iteration of the product will look like and then build a product that reflects that common understanding?
These two problems — improving your product with user research and effective team collaboration — can both be solved with a design tool called User Story Mapping.
In this session, attendees will hear how to apply User Story Mapping to connect user research to user stories for Design Thinking and Agile Development and the experience our teams have with the method. Attendees will get a taste of going through running a simple user story mapping workshop so that they will feel comfortable taking the process back to their business.
10 PowerPoint hacks that will help you win friends and save your timeHavain
PowerPoint is a great and versatile presentation design tool, but it can be a bit confusing to use, specially if you are not dedicated superuser. Because of that, we gathered 10 of our favorite PowerPoint tricks to easily memorable tips, so that you can win friends and save your time!
Design thinking is everywhere these days. There’s plenty of people telling you how to do it and how it works, but not enough people are talking about the practical application. How do I apply it? How do I actually do it? How do I get it to work at my company and with my team?
I'll give you hands-on guidance and share my personal experiences doing design thinking at IBM in Austin, TX.
Five parallel design sprints. What possibly can go wrong?Den Tserkovnyi
Slides from my UXcamp Berlin presentation.
We, at StudyPortals, experiment a LOT with different design methods.
This time I talked about design sprints, a methodology introduced by Google. As a quick process to define the future of your product.
This year we challenged ourselves to run 5 design sprints at the same time, virtually occupying half of the company for a week of UX activities. How did we do it? What went wrong?
Mastering UX Design: Learning the basics for future successAlex Shirazi
When it comes to building software, an awareness of UX design methods is crucial in order to create a seamless interaction between the user and your product. But what is the full scope of UX design? Where do you start and how do you know when that task is done? When do you move onto the next task and what even is the next task?
In this webinar Alex Shirazi, the founder of the UX-focused software firm Phlint, will look at and explain some of the most crucial areas of UX, like user research and testing, visual design, user interface design, and interaction design, as well as delving into some of the hottest issues in each category. Participants will be given the chance to ask questions and gain an insight into the processes and types of software companies in Silicon Valley are using to grow their UX credentials.
In this webinar, you'll learn:
- Which factors have the biggest impact on user experience
- How to approach user research, testing, and design to maximize your efforts
- The hottest trends in UX Design that Silicon Valley companies are using today
User Story Mapping for Minimum Lovable Productsuxpin
You'll learn:
How to visualize user needs instead of product features
How to make better decisions when prioritizing a UX backlog
How to align sprints with UX strategy
Embracing the Inevitable: Experience Design in an Agile WorldTWG
How can designers harness the awesome power of Agile to improve their workflow and work more effectively to build digital products as part of a team? Whether your exposure to Agile methodology is just beginning or you’re already an Agile evangelist, this presentation will arm you with killer tips for developing digital projects right alongside Agile-loving developers and project managers. Grab insights into using tools such as InVision App and custom-built software, like TWG’s AlmostScrum, to improve cross-disciplinary collaboration, and find out why experience design in an Agile world really is inevitable.
IBM’s transformation into a design-driven company begins with a comprehensive education program. With nearly 400,000 employees around the world, that’s no easy task. Design Principal Doug Powell will show you how IBM scales Design Thinking throughout the company with the help of MURAL. You'll learn about how IBM teaches design and manages their design practice, among other things.
Get hands-on advice for rapid Agile prototyping in a product team.
You'll learn:
- How to determine the right depth and breadth for MVP prototypes.
- How to prioritize use cases for prototyping.
- How to elicit the right stakeholder and user feedback.
- How to correctly annotate prototypes for dev and QA.
Contributing to Drupal: It's Not as Hard as it LooksKarl Kaufmann
Drupal, like any open-source project, is dependent upon voluntary participation for its success and survival. You can help the community, build skills, and increase your bottom line by actively helping make Drupal better.
UX @BBC: Leading complex projects across platforms and teamsLeo Marti
The joy (and challenges) of working with 200 Designers at the BBC
Leading complex projects in large teams are challenging – especially when you sit in a big corporation like the BBC, with over 30 products and more than 200 Designers!
I learned this the hard way during my time at the BBC while working on iPlayer. 20+ UX Designers, 10 Product Managers and many more stakeholders.
Using stories about the challenges I faced and how I overcame them, I'll share a set of principles that helped me be efficient, even when working on complex projects. I will cover a range of topics such as: leading a team, collaborating with multidisciplinary colleagues, aligning a product cross team and platforms, and setting up an effective vision.
How to run a design sprint - LearnDay@Xoxzo #9Xoxzo Inc.
LearnDay@Xoxzo is a monthly online seminar initiated by the Xoxzo team. We will have speakers from the team or guest speakers which will talk for 20 minutes each, on a subject of their choosing.
How to run a design sprint by Hyejeong.
XOXZO Learn day #9
2019/05/24
======================
We have recorded sessions of our previous LearnDay here: https://www.youtube.com/channel/UCiV-bQprArQxKBSzaKY1vQg
For updates and news on our future LearnDays, follow us on Twitter (https://twitter.com/xoxzocom/) or sign up for our Exchange Newsletter (https://info.xoxzo.com/en/exchange-mailing-list/)
a presentation i used to give to students in the past about working with developers
talks about the main pain points in developing software and managing the process, and how to solve them with some fun easy tools (hint hint - communication)
There's a lot of content available about design sprints; what they are, how to run them, why they are useful. Key to them being successful is having a diverse team, including engineers. Very little of the content available covers the important role engineers play at this stage of product creation.
UX Prototyping (UXiD) - Slide by Anton Chandra and Bahni MahariashaAnton Chandra
This is a slide presentation on UXiD 2018 event
Title: UX Prototyping - How to make it and define the success metrics
by Anton Chandra and Bahni Mahariasha
What Are the Road Mapping Essentials by former Capital One PMProduct School
Product road mapping is an art, one that requires a strong pulse on the state of the business, your customers and stakeholders. Road maps are meant to provide a clear path towards reaching the business objectives giving transparency and predictability to anyone involved on the team. But how often have you heard “Hey, we are agile, we don’t need a roadmap”; or the opposite “Hey, this feature was on the roadmap, but why haven’t you delivered?”.
In this session, Angela Govila, former Product Manager at Capital One, talked about how to handle both of these situations and everything in between, by diving deep into the basics of how to conduct road mapping sessions.
This is a high level overview of this presentation. This focus of this presentation is how to leverage lean UX in Drupal. First this is not a development / UX approach for everyone. First determine your site vision and key performance indicators. Then craft user stories and define functional specs. Build, test, iterate! Go with the flow of Drupal and find more project success.
Book: Software Architecture and Decision-MakingSrinath Perera
Uncertainty is the leading cause of mistakes made by practicing software architects. The primary goal of architecture is to handle uncertainty arising from user cases as well as architectural techniques. The book discusses how to make architectural decisions and manage uncertainty. From the book, You will learn common problems while designing a system, a default solution for each, more complex alternatives, and 5Q & 7P (Five Questions and Seven Principles) that help you choose.
Book, https://amzn.to/3v1MfZX
Blog: http://tinyurl.com/swdmblog
Six min video - https://youtu.be/jtnuHvPWlYU
Design sprints can accelerate decision-making and development of your product or service. Remote design sprints are largely untried but we have found that it is still possible to conduct one virtually, using the right tools.
This guide outlines all of the steps involved in setting up and running a remote design sprint, detailing what is involved or required for each step as well as tips for optimising your sprint.
Agile Methods and Data Warehousing (2016 update)Kent Graziano
This presentation takes a look at the Agile Manifesto and the 12 Principles of Agile Development and discusses how these apply to Data Warehousing and Business Intelligence projects. Several examples and details from my past experience are included. Includes more details on using Data Vault as well. (I gave this presentation at OUGF14 in Helsinki, Finland and again in 2016 for TDWI Nashville.)
As part of MURAL Imagine: mural.co/imagine — Maria Giudice, Executive Leadership Coach and Founder of Hot Studio, presented on changemakers on July 21, 2020.
From the presentation abstract:
We are witnessing a time of unprecedented change. No one was prepared for the frequency and intensity of change we are experiencing at a global scale. But rising from our collective grief and loss, we can begin to see sparks of creativity that are leading to new possibilities in life. And guiding us through this transition is a new breed of leader, the Changemaker.
This talk will:
• Define and describe the unique qualities of the Changemaker
• Share stories from other Changemakers’ successes and challenges that they’ve encountered along the way.
• Discuss strategies that can help you develop your own skills as a Changemaker in your life or at work.
Darden Business School professor Jeanne Liedtka continues her webinar series on 'Evaluating the Impact of #DesignThinking', this time as part of #IMAGINE2020, focusing on the ‘social technology’ aspect of design thinking.
On March 3rd, our own Jim Kalbach was joined by Parker Lee, managing partner at Territory, and Jim Van Over from the Chief Innovation Office at ServiceNow to discuss the #WorkForward movement they've started - and how you can be a part of it.
Evaluating the Impact of Design Thinking in Action IIIMURAL
Professor Jeanne Liedtka and Associate Professor Kristina Jaskyte Bahr unpack the results and learnings from design thinking impact assessments and offer the tool again so you can participate if you missed out the first time.
Enthusiastic about the diversity of recent design thinking approaches, but frustrated that an opportunity to truly establish design thinking as a discipline might be missed, the What Could Be team developed the Design Thinking Canvas as a common first step in planning your design and innovation projects.
In this webinar, David Townson introduces the logic behind the Canvas, acknowledges key influences, explains its structure and gives a quick-start guide on a number of ways to use it.
MURAL Webinar: How Design Sprints Can Be Reformatted For Any Workshop/MeetingMURAL
In this webinar, Brittni Bowering (Head of Media, AJ&Smart) will explore how you can take the design sprint process and easily reformat it in a way that helps you run the best meetings and workshops of your career, AND get buy-in from your team to adopt this way of working - by taking the core design sprint exercises and principles to get things done faster, better & happier!
MURAL Webinar: Evaluating the Impact of Design Thinking in Action IIMURAL
In this webinar, Professor Jeanne Liedtka shared updates on her previous research on the impact of design thinking in practice - and introduced a new tool which allows you to self-asses the impact of design thinking within your own organization and see how your results compare to those of other companies.
MURAL Webinar: Empowering Remote Teams To Collaborate VisuallyMURAL
In this webinar, Maura Hoven (Sr. Product Designer, UserTesting) will share the methods she applies to her mostly-remote team of designers, engineers and researchers so they can regularly flex their design muscles - getting everyone involved, on board, and making design a habit that fits alongside their day-to-day obligations.
MURAL Webinar: Special Touches That Make Your Sprints KickassMURAL
In this webinar, Dee Scarano (Lead Design Sprint Trainer at AJ&Smart) shared insights from running hundreds of design sprints and training people from some of the biggest and best companies in the world.
Empowering People To Use Design Thinking In Their Everyday WorkMURAL
In this webinar, Chris Pacione, LUMA CEO & Founder, introduced us to the LUMA System of Innovation and shared practical examples that will help you:
• Become a more confident and capable problem solver
• Equip your team to collaborate, think differently and deliver more impactful solutions
• Transform your organization into a place where people and innovation flourish
In this webinar, Daniel Stillman of The Conversation Factory will share some simple frameworks for facilitating one-on-one conversations, workshops, and meetings of all shapes and sizes - drawing from research gathered on his podcast The Conversation Factory and his book 9 Conversations.
Follow along with the webinar recording at blog.mural.co
In this webinar, Joni Saylor, Design Principal at IBM and Dean Davison, Principal Consultant at Forrester explain the payoff of IBM’s early investment in “virtual studios” and their journey & evolution to be able to work in person and remotely.
Follow along with the webinar recording at blog.mural.co
MURAL commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study and examine the potential return on investment (ROI) that enterprises may realize from using MURAL. To better understand the benefits, costs, and risks associated with MURAL, Forrester interviewed IBM as it has used MURAL for several years in different areas of its enterprise.
In our connected age, consumers have real power. Customers can research your product or service, compare it to a competitor's, and easily make a switch. Grasping their overall experience is business critical.
Visualization is key way Customer Success professionals understand the customer experience. We're all familiar with customer journey mapping, for instance. But mapping in general is also an important approach for customer success.
In this talk, Jim Kalbach, author of the bestselling book Mapping Experiences and Head of Customer Success at MURAL, will be joined by Senior CSM Alicia Ness to share some of their modern approaches to visualizing customer success.
Facilitating Remote Design Thinking: IBM WebinarMURAL
Like most large enterprises, IBM’s success relies heavily on teams spread all around the globe. More important, their success relies on the ability of these distributed to effectively collaborate as well as they would in person. They still demand highly productive remote design meetings, as well as workshops and sessions focused on Design Thinking.
Perhaps no one knows this better than Jordan Shade and Eric Morrow, design coaches and facilitators at IBM. Eric, who is also a certified LUMA instructor, and Jordan help teams around the world implement best practices to facilitate engaging and productive remote design sessions, and they recently shared their secrets with us.
Design Visual and Engaging Meetings Using MethodKitMURAL
Let's face it: meetings are hard to get right. They either lack structure or are too structured. People don't feel their voices are heard, and it's hard to reach consensus.
"Create an agenda in advance," the experts advise us. But that doesn't seem to help. And running remote meetings is even harder.
There's a better way. Using the MethodKit for Workshop Planning cards we will show you how you can use cards to design dynamic meetings that hit the sweet spot between structure and creativity.
The principle is simple: most projects have recurring steps. Don't recreate them each time. Instead, use cards to focus the discussion on the project and be confident you won't leave anything out. It's easy, flexible and engaging.
To learn more, watch this free webinar with Ola Möller.
HIGHLIGHTS
- The value of using MethodKit cards
- How cards provide better overview and engage teams
- How to use cards in remote team activities
ABOUT THE PRESENTER
Ola Möller is a researcher and designer that founded MethodKit. The 23 kits released so far, address everything from urban planning and public health to app development. Users can be found at Apple, Google, Spotify, Ikea and Volvo. Ola blogs at MethodKit Stories and tweets at @olamoller
To try MURAL go to http://mural.ly
or http://twitter.com/mural
To learn more about MethodKit go to http://methodkit.com
or http://twitter.com/methodkit
apping your customer's experience helps you to see things through their eyes and to spot opportunities for growth.
But creating a map doesn’t have to take long. Within just days, you can have a diagram to use in design sprints and other team activities.
In this webinar, Jim Kalbach, Head of Customer Success at MURAL and author of book Mapping Experiences, will show you how you can be confident that your solutions will address real-world problems, but in a half of the time.
People are using MURAL for all kinds of processes and activities. Get inspired by all the ways you never knew you could use MURAL. In this presentation, we show a variety of examples, including some real-life case studies.
Unleash Your Inner Demon with the "Let's Summon Demons" T-Shirt. Calling all fans of dark humor and edgy fashion! The "Let's Summon Demons" t-shirt is a unique way to express yourself and turn heads.
https://dribbble.com/shots/24253051-Let-s-Summon-Demons-Shirt
Book Formatting: Quality Control Checks for DesignersConfidence Ago
This presentation was made to help designers who work in publishing houses or format books for printing ensure quality.
Quality control is vital to every industry. This is why every department in a company need create a method they use in ensuring quality. This, perhaps, will not only improve the quality of products and bring errors to the barest minimum, but take it to a near perfect finish.
It is beyond a moot point that a good book will somewhat be judged by its cover, but the content of the book remains king. No matter how beautiful the cover, if the quality of writing or presentation is off, that will be a reason for readers not to come back to the book or recommend it.
So, this presentation points designers to some important things that may be missed by an editor that they could eventually discover and call the attention of the editor.
Between Filth and Fortune- Urban Cattle Foraging Realities by Devi S Nair, An...Mansi Shah
This study examines cattle rearing in urban and rural settings, focusing on milk production and consumption. By exploring a case in Ahmedabad, it highlights the challenges and processes in dairy farming across different environments, emphasising the need for sustainable practices and the essential role of milk in daily consumption.
Can AI do good? at 'offtheCanvas' India HCI preludeAlan Dix
Invited talk at 'offtheCanvas' IndiaHCI prelude, 29th June 2024.
https://www.alandix.com/academic/talks/offtheCanvas-IndiaHCI2024/
The world is being changed fundamentally by AI and we are constantly faced with newspaper headlines about its harmful effects. However, there is also the potential to both ameliorate theses harms and use the new abilities of AI to transform society for the good. Can you make the difference?
Hello everyone! I am thrilled to present my latest portfolio on LinkedIn, marking the culmination of my architectural journey thus far. Over the span of five years, I've been fortunate to acquire a wealth of knowledge under the guidance of esteemed professors and industry mentors. From rigorous academic pursuits to practical engagements, each experience has contributed to my growth and refinement as an architecture student. This portfolio not only showcases my projects but also underscores my attention to detail and to innovative architecture as a profession.
Dive into the innovative world of smart garages with our insightful presentation, "Exploring the Future of Smart Garages." This comprehensive guide covers the latest advancements in garage technology, including automated systems, smart security features, energy efficiency solutions, and seamless integration with smart home ecosystems. Learn how these technologies are transforming traditional garages into high-tech, efficient spaces that enhance convenience, safety, and sustainability.
Ideal for homeowners, tech enthusiasts, and industry professionals, this presentation provides valuable insights into the trends, benefits, and future developments in smart garage technology. Stay ahead of the curve with our expert analysis and practical tips on implementing smart garage solutions.
6. Logistics:
● A good webcam
● A good microphone
● A dual monitor setup
● A quiet place to work from
● A good internet connection
● Some table or wall space to
work with, for the sketching
portions
● Some natural light
Remote design sprint checklist
Tools:
● A screen sharing tool
● A shared space to keep
everything
● A collaboration tool
● A communication tool
13. ● Slightly easier to sell to stakeholders
● Voting / Heat Mapping
● Idea reviews/critiques
● Sketching
○ Lightning demos
○ Storyboarding
● Prototyping
● Collaboration (in some ways)
What worked well
14. ● Collaboration (in other ways)
● Sketching
● Prototyping
● Facilitation and note taking
● User testing
What was challenging
15. ● Focus is harder to maintain
● Dual screens is a must
● Screenshare capabilities are really important
● Physical workspace accommodations are still important
● Limiting access to email was revolutionary (for me)
Other observations