This document discusses the concepts of Web 2.0 and Library 2.0. It provides examples of how libraries are adopting Web 2.0 technologies like blogs, wikis, RSS feeds, and engaging users in more participatory ways. Examples mentioned include libraries that have implemented blogs, podcasts, tagging features for catalogues, and virtual libraries in Second Life. The document also discusses who the main users are of these new technologies, namely younger "millennial" generations who have high usage of social software and expect to access services anytime on any device.

1. Web 2.0 ...it’s okay to play! Dave Pattern, Library Systems Manager University of Huddersfield [email_address] http://library.hud.ac.uk/barcelona/

2. Contents Question Time Web 2.0 Library 2.0 Question Time Creative Commons Attribution-Noncommercial-Share Alike 3.0 License http://creativecommons.org/licenses/by-nc-sa/3.0/

3. Question Time! Do you regularly use a mobile phone? http://www.flickr.com/photos/ari/362924278/

4. Question Time! do U snd txt msgz? http://www.flickr.com/photos/jessicamills/231072148/

5. Question Time! Do have broadband internet access at home? http://www.flickr.com/photos/jacksonlee/6222523/

6. Question Time! Do you have wireless internet access at home? http://www.flickr.com/photos/travelinlibrarian/113353477/

7. Question Time! Do you regularly use your home PC or laptop for more than an hour each evening? http://www.flickr.com/photos/richardholden/340601444/

8. Question Time! Do you regularly use your home PC or laptop for 2 or 3 hours an evening? http://www.flickr.com/photos/aaronjacobs/64368770/

9. Question Time! Do have your own weblog / blog? http:// www.blogger.com

10. Question Time! Do you regularly read other peoples weblogs and/or contribute to other weblogs? http://orweblog.oclc.org/archives/001325.html

11. Question Time! Do you use Wikipedia? http://www.flickr.com/photos/jessicamills/231072148/

12. Question Time! Have you ever edited a page on Wikipedia? http://www.flickr.com/photos/jessicamills/231072148/

13. Question Time! Do you regularly use instant messaging? e.g. AIM, Yahoo! Messenger, MSN, gTalk, Jabber, ICQ, etc http://imagine-msn.com/messenger/launch/en-GB/

14. Question Time! Do you use VOIP? e.g. Skype http://www.skype.com

15. Question Time! Do you have a games console at home? http://www.flickr.com/photos/jstar/336785888/

16. Question Time! Do you play games online and/or visit virtual worlds? http://www.flickr.com/photos/christajoy42/354580876/

17. Question Time! Do you have your own MP3 player? http://www.flickr.com/photos/nez/268673268/

19. Web 2.0 “Web 2.0 is a phenomenon which is going to drive the next decade of innovations.” comment left on the O’Reilly “ What is Web 2.0 ” article “...a perceived ongoing transition of the World Wide Web from a collection of websites to a full-fledged computing platform serving web applications to end users.” Wikipedia article on Web 2.0

20. Where did it come from? term coined in 2004 by Dale Dougherty (O'Reilly) http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html syndication stickiness folksonomy taxonomy participation publishing web services screen scraping Wikipedia Britannica Napster mp3.com Google AdSense DoubleClick Web 2.0 Web 1.0

21. Some Web 2.0 Concepts applications delivered via a web browser exploiting and (sometimes freely) sharing data user participation, empowerment, and collaboration social networking communities of interest tagging and folksonomies mashups and other unintended uses

22. Two Point “Oh” evolutionary rather than revolutionary

23. Two Point “Ho-ho-ho”

24. Web Browser as a Platform applications delivered via a web browser e.g. Writely (now Google Docs), Kiko , and Google Mail storing your data & personal stuff online e.g. del.icio.us and Flickr the “perpetual beta” e.g. Google Scholar

25. Social Networking weblogs e.g. Blogger , LiveJournal , WordPress communities of common interest e.g. MySpace , Facebook instant messaging e.g. AIM , MSN , Yahoo! Chat , Skype media sharing e.g. YouTube

26. Making Data Work Harder RSS feeds mining of unique data sharing (usually freely) web services APIs using available standards (e.g. XML)

27. Mashups & Unintended Uses “ A mashup is a website or application that combines content from more than one source into an integrated experience.” dartmaps amaztype retrievr LivePlasma

28. Wikis “A wiki is a website that allows visitors to add, remove, edit and change content, typically without the need for registration. This ease of interaction and operation makes a wiki an effective tool for mass collaborative authoring.” definition of “Wiki” from Wikipedia

29. Wikipedia

30. Wikipedia

31. Wikipedia

32. Wikis widespread collaboration “radical trust” full audit trail of edits quick & easy to create/update content self-policing community

33. Web 2.0 Examples Flickr online storage of photographs LibraryThing online service to catalogue book collections

34. Flickr

35. Flickr

36. Flickr http://www.flickr.com/photos/noprawns/255821458/

37. Flickr

38. Flickr

39. Flickr

40. Flickr

41. Flickr – Moo

42. Flickr – Moo – Flickr

43. LibraryThing

44. LibraryThing

45. LibraryThing – Reviews

46. LibraryThing – Conversations

47. LibraryThing – Tagging

48. LibraryThing – Authors

49. So, Who’s Doing All This Stuff?

50. Facts and Figures 129+ million edits on Wikipedia 106+ million MySpace accounts 70+ million weblogs tracked by Technorati 19+ million Facebook members 13+ million books on LibraryThing 1.75 million Wikipedia articles around 4,000 images uploaded to Flickr every minute

51. Millennials aka Generation Y, NextGens, Net Generation, iGeneration, Google Generation, Echo Boomers, etc… born between late 1970s and mid 1990s good at processing information visually good at multitasking high usage of social software & often work collaboratively high expectations “ technology veterans” “ nomadic” technology usage and “format agnostic” (…anytime, anywhere, anyplace!)

52. Millennials http://www.pewinternet.org/pdfs/PIP_Teens_Privacy_SNS_Report_Final.pdf

53. University of Illinois Survey (2006) “ College Students' Internet Uses” 1,300 respondents 91% get information for school work online 83% access the Internet several times a day 78% use Facebook and 51% use MySpace 38% use Wikipedia 33% create content for blogs / web journals 1.7% don’t know what a search engine is 0.2% don’t know what instant messaging is http://results.webuse.org/uic06/

54. US Internet User Demographics survey of 2,373 US adults (Dec 2006) 70% of adults use the internet 83% of 18-29 year olds 82% of 30-40 year olds 70% of 50-64 year olds 33% of 65+ year olds http://www.pewinternet.org/trends/User_Demo_1.11.07.htm

56. Library 2.0 “...a loosely defined model for a modernized form of library service that reflects a transition within the library world in the way that services are delivered to users. This includes online services such as the use of OPAC systems and an increased flow of information from the user back to the library.” Wikipedia article for “ Library 2.0 ”

57. Library 2.0 use of “2.0” technologies (blogs, wikis, RSS feeds, etc) actively involve users in service developments user centric developments & initiatives delivering services directly to users libraries without walls (“ The Third Place ”) the “read/write library”

58. Library 2.0 we need to: be more flexible embrace change be more willing to take risks give library staff the opportunity to play and experiment go to where our users are, rather than force them to come to us give our users opportunities to contribute

59. Library 2.0 in the Real World 26 random-ish examples of how libraries are using “2.0”... ...although there might not be enough time to look at them all!

60. Ball State University, Indiana

61. Ball State University, Indiana

62. Ball State University, Indiana

63. La Crosse Public Library, Wisconsin

64. University of Alberta Libraries, Canada

65. Westmont Public Library, Illinois

66. Westmont Public Library, Illinois

67. Westmont Public Library, Illinois

68. Stevens County Rural Library, Washington

69. University of Huddersfield, UK

70. University of Huddersfield, UK

71. University of Huddersfield, UK

72. University of Huddersfield, UK

73. University of Huddersfield, UK

74. Biblioteksvar, Norway

75. Thomas Ford Memorial Library, Illinois

76. Thomas Ford Memorial Library, Illinois

77. Thomas Ford Memorial Library, Illinois

78. Thomas Ford Memorial Library, Illinois

79. University of Worcester, UK

80. University of Worcester, UK

81. Dowling College Library, New York

82. Cheshire Public Library, Connecticut

83. Charlotte & Mecklenburg County Public Library

84. Charlotte & Mecklenburg County Public Library

85. Glasgow University Library

86. Hartlepool Borough Council Libraries

87. University of Northampton Library

88. Topeka & Shawnee County Public Library, Kansas

89. Topeka & Shawnee County Public Library, Kansas

90. Topeka & Shawnee County Public Library, Kansas

91. McCracken County Public Library, Kentucky

92. St. Joseph County Public Library, Indiana

93. at an unnamed US Public Library…

94. Ann Arbor District Library, Michigan

95. University of Huddersfield Students

96. University of Huddersfield Students

97. Libraries in Second Life

98. Libraries in Second Life

99. Libraries in Second Life

100. Useful Links Library Success Wiki http://www.libsuccess.org/ Library 2.0 Community at ning.com http://library20.ning.com/ links to sites listed in this presentation: http:// library.hud.ac.uk/barcelona / SirsiDynix Institute http:// www.sirsidynixinstitute.com /

101. Thank you! Any quick questions?