The document discusses services and perspectives from the University of Huddersfield library. It provides details on enhancements made to the library catalog to add Web 2.0 inspired features like borrowing recommendations and course specific RSS feeds. Usage data is analyzed, showing increases in borrowing and the number of unique titles borrowed after recommendations were added. The library also released circulation transaction and book recommendation data as open data to be reused by others.

1. Library & Service Perspective The University of Huddersfield Experience Dave Pattern Library Systems Manager University of Huddersfield, UK [email_address]

2. preamble These slides are available at… http://slideshare.net/daveyp Please remix and reuse these slides! creativecommons.org/licenses/by-nc-sa/3.0 Have you remembered to switch your phone on? please feel free take photos, record audio, live blog, tweet (@daveyp, #jiscmosaic), etc

3. University of Huddersfield Library Medium sized UK University 20,000 students and 2,000 staff Library holds over 240,000 books Current LMS/ILS Horizon installed in 1996 over 3 million borrowing (“circ”) transactions stored in the DB

4. library catalogue

5. General unhappiness with vendor product “In-house” enhancements to the existing OPAC… user suggestions from surveys “Web 2.0” inspired features borrowing good ideas from other web sites new features launched with no/low publicity “perpetual beta” background summer 2005

6. suggestions based on circ data “people who borrowed this…”

7. suggestions based on circ data “people who borrowed this…”

8. borrowing profile average loans per month average number of book loans per month

9. feature usage “people who borrowed this…” average number of clicks per month on “people who borrowed this” suggestions

10. getting personal! suggestions for what to borrow next

11. building better new book lists course specific RSS feeds

12. building better new book lists course specific RSS feeds

13. the impact

14. the impact on borrowing range of stock borrowed per year number of unique titles (bib#) borrowed per calendar year (2009 figure is predicted) borrowing suggestions added to catalogue at start of 2006

15. the impact on borrowing average number of books borrowed average number of books borrowed per active borrower per calendar year (2009 predicted)

16. keyword cloud

17. catalogue keyword searches guided searches

18. catalogue keyword searches guided searches

19. catalogue keyword searches guided searches

20. catalogue keyword searches guided searches

21. usage data for staff

22. usage data for staff loans per academic school

23. usage data for staff loans per academic school

24. usage data for staff borrowing profile

25. open data

26. http://library.hud.ac.uk/usagedata/ prompted by the JISC Tile Project aggregated usage data for 2 million circulation transactions, covering around 80,000 book titles recommendation data for over 37,000 titles simple XML format Open Data Commons / CC0 licence library usage data release “if you love something, set it free…”

27. Data released on 12th Dec 2008… … 2 days later, Patrick Murray-John at University of Mary Washington converted the data into a semantic version (RDF) Patrick’s blog post at http://bit.ly/noJD Talis podcast at http://bit.ly/z6yjF library usage data release “if you love something, set it free…”

28. library usage data BA (Hons) Multimedia Design

31. non-usage

32. Non/Low-usage Project 2005 onwards

33. Non/Low-usage Project 2005 onwards

34. summary

35. final thoughts… Serendipity is helping change borrowing habits Analysis of usage data allows greater insights in how our services are used (or not used!) What benefits can be derived if we were all sharing our data?