Web 2.0 and other online trends



Neal Andrews
December 2006
Key themes …




   Community and social-networking



       User-generated content
Some quick facts


•  60% UK population regularly use the
   Internet

•  Approx 50% go online daily

•  They spend 164 mins/day on avg.

•  Internet accounts for 24% of total media
   consumption

•  Fast broadband growth has accelerated this
   trend

   –  75% of UK Internet access
Our desire to use the internet to send
     emails and communicate, be
  entertained, socialise and consume
 ‘traditional’ media such as TV, radio
and press, will mean increasing usage
Blogs



•  Web Logs

•  Early example of user-generated
   content

•  Revolutionised and democratised
   publishing

   –  Allows non-technical users to
      publish anything about anything

•  At least one blog created per
   second
Blogs range from amateur ramblings on
random subjects …



                          Free online tools to
                          set-up and manage
                          blogs:

                              –    Myspace
                              –    Wordpress
                              –    Typepad
                              –    Blogspot.com
                              –    Blogger.com
                              –    My Yahoo!
                              –    My MSN
… to those with cult status




                              That spawn
                              best-selling
                                books!
… to professional, commercial operations
with high readership



•  Effectively, magazines but
   in a blog format

•  Written by enthusiasts,
   journalists or industry
   experts

•  Now fully commercialised,
   including display ads and
   search engine links
There are also ‘Moblogs’ …



•  Mobile Blog

•  Use mobile camera
   phone to post images
   directly to blogs

•  Instant publishing!
Technology facilitates ‘citizen journalism’
Corporate-Customer Blogs


                           Dell example

•  Increasingly
   common
   corporate comms
   tool

•  Humanising effect

•  Both negative and
   positive
   comments must
   be expected
Some brands are using ‘simulated’ blogs


•  Presents the brand in a new
   environment

•  Normalising & credible

•  Viral effect

    –  Other bloggers ‘blogging‘
       the link or ‘seeding’
RSS Feeds


                                    RSS logos next to content identify the feed
•  Really Simple Syndication


•  Allows users to subscribe to
   latest news and features from
   websites they visit regularly
                                               Different logos exist



•  User-driven technology

   –  Get straight to the content
   –  Content over style
How do feeds work?

     Web page with RSS feed             Reader software or via Web browser




Same content, just automatically ‘fed’ into reader as it is created or
                              updated

             Can include content from websites and blogs
Browser-integrated RSS


                         •  RSS readers are
                            now integrated into
                            the latest browsers
                            so no stand-alone
                            software is needed

                         •  Google Reader
                            allows users to
                            access their feeds
                            via any PC with an
                            Internet connection
Podcasting



•  Downloadable video or
   audio files

    –  E.g. news &
       entertainment

•  Driven by MP3 player sales

•  Playable on both PCs and
   MP3 players

•  Portals exist with dedicated
   podcasting channels
What’s all this about web 2.0?


    Originally, a technical term to describe new technologies
                and the ongoing transition of the Web


     Collection of                     Computing platform
      Websites
                                      Web applications that
                                    replace those on desktop
                                              PCs


  Now a catch-all term for Websites that use content
                   generated by users

Emphasis on community, online collaboration & sharing
Myspace – ‘A place for friends’

•  Most famous social-networking
   website

•  70m+ users (3.5% global
   traffic)

•  Allows anyone to create a Web
   profile with a blog, photos and
   videos, and link to users with
   similar interests

•  Key tool for bands

   –  Helped the debut single by
      Arctic Monkeys be the
      fastest selling in British
      history
Other community websites


Over 200 networking sites:

•  Bebo

•  Faceparty

•  Vox

•  Piczo

•  Yahoo! 360
Adidas Myspace example
Social book-marking – Del.icio.us

•  Based on ‘tagging’ and
   sharing

    –  Add tags (keywords)
       to favourite Web
       pages
    –  Searchable by any
       user

•  Tagging is key factor in
   Web 2.0:

    –  Community websites
    –  Blogs
    –  Search Engines

                              My saved websites   My tags
Flickr


•  Photo
   community
   website

•  Organise,
   display and
   archive



                  Tags


Community/
  social-        Sharing
networking
Innocent Drinks Flickr Group




RSS
feed                            Save to
                               del.icio.us
‘Mash-ups’


•  Flickr Geo-
   tagging

•  Combination of
   Flickr and Google
   Maps

•  Allows users to
   see location of
   my photos
Yahoo! Answers


•  Ask questions

   –  Get answers

•  Answer questions

•  Share information
Wiki - Wikipedia


                    •  ‘Collaborative
                       authoring’

                    •  Users edit
                       content and
                       share
                       information




                   ‘Edit’
                    link
Personalised Homepages (Customisation)
Yellow Arrow – Geo-tagging community site



                               •  “Yellow Arrow
                                  is creating a
                                  new M.A.A.P.
                                  of the world”

                               •  Massive
                                  Authored
                                  Artistic
                                  Publication
Last fm – social music


•  Musical
   social-
   networking
   website

•  Plays tracks
   based on
   your
   ‘playlists’
   and what
   other users
   listen to

•  Add tags to
   song types
The online TV and video revolution


•  Video community sites
   are incredibly popular

•  You Tube

   –  100m views/day
   –  75,000 uploads/day

•  Facilitated by broadband

•  Again, another user-
   generated direct
   publishing tool
The future of television?
                                                   ‘Star Wars Kid’
•  43% of Britons who watch Internet                 900m views
   or mobile video watch less TV as a
   result (ICM poll)

   –  ‘Viral’ clips, both amateur and
      commercial
   –  Broadcast-quality TV shows

       •  ‘The Office’ via iTunes for $1.99/episode
       •  Live BBC programmes via iPlayer from Spring 2007
       •  YouTube-only production of ‘Charlotte Bronte’ by Ken
          Russell

   –  Free broadcast news

   –  Web-only drama, film and comedy
Broadband and video-sharing technology
also facilitates ‘Video Blogging’

lonelygirl15.com

•  Famous example of online
   video diary

•  American high school girl
   with boy problems and a web
   cam

•  Started on YouTube

•  30m views
•  However … bloggers started to
   question credibility

•  Eventually exposed as a fake

•  Aspiring actress and directors

•  Despite being exposed, story will
   continue as an “international
   thriller”

•  Volume of eyeballs demonstrates
   popularity of video blogging
   format, and potential for brands
   who can successfully tap into it
Mentos YouTube competition example


•  Many brands
   post ads on
   YouTube for
   viral effect

•  Mentos tapped
   into video
   culture by
   creating a
   YouTube-based
   competition with
   dedicated
   website
Want a Second Life?


  •  Massively

  •  Multi-player

  •  Online

  •  Role

  •  Playing

  •  Game
                      Click to play demo video
Create ‘avatars’ and dress them
Buy or build property, explore and chat




•  $9.95/month

•  $300/month to lease island
Do and create stuff


•  Socialising,
   ‘relaxation’ and
   entertainment
•  1.7m residents

•  Real Linden Dollars currency

   –  exchangeable for $US

•  Residents can make, purchase and trade goods

•  Many Second Life entrepreneurs exist to make and sell
   ‘content’

•  $625k spent in last 24 hours

•  $6.6m in September (40% on designer clothes)
Brand activity



•  BBC – Big Weekend virtual
   festival

•  Ford – Give away pick-up
   trucks                           American Apparel store


•  Sony BMG Building – hotel
   rooms devoted to their artists

•  American Apparel – Online
   stores selling clothes for $1
   per item
•  Nissan Island – Race   •  Adidas – Test trainers on
   track and Vehicle         a bouncy trampoline
   Dispenser
Interesting Second Life developments …


•  SLLA ‘bombing’ American
   Apparel store




•  Copybots that replicate
   content and paid-for
   ‘possessions’
Second Life is not the only virtual
community

        Habbo Hotel for teenagers (50m users)
To recap …


             Web 2.0 =


   Community and social-networking


        User-generated content
Thanks!

Any questions?

Web 2.0 And Other Online Trends (Dec 2006)

  • 1.
    Web 2.0 andother online trends Neal Andrews December 2006
  • 2.
    Key themes … Community and social-networking User-generated content
  • 3.
    Some quick facts • 60% UK population regularly use the Internet •  Approx 50% go online daily •  They spend 164 mins/day on avg. •  Internet accounts for 24% of total media consumption •  Fast broadband growth has accelerated this trend –  75% of UK Internet access
  • 4.
    Our desire touse the internet to send emails and communicate, be entertained, socialise and consume ‘traditional’ media such as TV, radio and press, will mean increasing usage
  • 5.
    Blogs •  Web Logs • Early example of user-generated content •  Revolutionised and democratised publishing –  Allows non-technical users to publish anything about anything •  At least one blog created per second
  • 6.
    Blogs range fromamateur ramblings on random subjects … Free online tools to set-up and manage blogs: –  Myspace –  Wordpress –  Typepad –  Blogspot.com –  Blogger.com –  My Yahoo! –  My MSN
  • 7.
    … to thosewith cult status That spawn best-selling books!
  • 8.
    … to professional,commercial operations with high readership •  Effectively, magazines but in a blog format •  Written by enthusiasts, journalists or industry experts •  Now fully commercialised, including display ads and search engine links
  • 9.
    There are also‘Moblogs’ … •  Mobile Blog •  Use mobile camera phone to post images directly to blogs •  Instant publishing!
  • 10.
  • 11.
    Corporate-Customer Blogs Dell example •  Increasingly common corporate comms tool •  Humanising effect •  Both negative and positive comments must be expected
  • 12.
    Some brands areusing ‘simulated’ blogs •  Presents the brand in a new environment •  Normalising & credible •  Viral effect –  Other bloggers ‘blogging‘ the link or ‘seeding’
  • 13.
    RSS Feeds RSS logos next to content identify the feed •  Really Simple Syndication •  Allows users to subscribe to latest news and features from websites they visit regularly Different logos exist •  User-driven technology –  Get straight to the content –  Content over style
  • 14.
    How do feedswork? Web page with RSS feed Reader software or via Web browser Same content, just automatically ‘fed’ into reader as it is created or updated Can include content from websites and blogs
  • 15.
    Browser-integrated RSS •  RSS readers are now integrated into the latest browsers so no stand-alone software is needed •  Google Reader allows users to access their feeds via any PC with an Internet connection
  • 16.
    Podcasting •  Downloadable videoor audio files –  E.g. news & entertainment •  Driven by MP3 player sales •  Playable on both PCs and MP3 players •  Portals exist with dedicated podcasting channels
  • 18.
    What’s all thisabout web 2.0? Originally, a technical term to describe new technologies and the ongoing transition of the Web Collection of Computing platform Websites Web applications that replace those on desktop PCs Now a catch-all term for Websites that use content generated by users Emphasis on community, online collaboration & sharing
  • 19.
    Myspace – ‘Aplace for friends’ •  Most famous social-networking website •  70m+ users (3.5% global traffic) •  Allows anyone to create a Web profile with a blog, photos and videos, and link to users with similar interests •  Key tool for bands –  Helped the debut single by Arctic Monkeys be the fastest selling in British history
  • 20.
    Other community websites Over200 networking sites: •  Bebo •  Faceparty •  Vox •  Piczo •  Yahoo! 360
  • 21.
  • 22.
    Social book-marking –Del.icio.us •  Based on ‘tagging’ and sharing –  Add tags (keywords) to favourite Web pages –  Searchable by any user •  Tagging is key factor in Web 2.0: –  Community websites –  Blogs –  Search Engines My saved websites My tags
  • 23.
    Flickr •  Photo community website •  Organise, display and archive Tags Community/ social- Sharing networking
  • 24.
    Innocent Drinks FlickrGroup RSS feed Save to del.icio.us
  • 25.
    ‘Mash-ups’ •  Flickr Geo- tagging •  Combination of Flickr and Google Maps •  Allows users to see location of my photos
  • 26.
    Yahoo! Answers •  Askquestions –  Get answers •  Answer questions •  Share information
  • 27.
    Wiki - Wikipedia •  ‘Collaborative authoring’ •  Users edit content and share information ‘Edit’ link
  • 28.
  • 29.
    Yellow Arrow –Geo-tagging community site •  “Yellow Arrow is creating a new M.A.A.P. of the world” •  Massive Authored Artistic Publication
  • 30.
    Last fm –social music •  Musical social- networking website •  Plays tracks based on your ‘playlists’ and what other users listen to •  Add tags to song types
  • 31.
    The online TVand video revolution •  Video community sites are incredibly popular •  You Tube –  100m views/day –  75,000 uploads/day •  Facilitated by broadband •  Again, another user- generated direct publishing tool
  • 32.
    The future oftelevision? ‘Star Wars Kid’ •  43% of Britons who watch Internet 900m views or mobile video watch less TV as a result (ICM poll) –  ‘Viral’ clips, both amateur and commercial –  Broadcast-quality TV shows •  ‘The Office’ via iTunes for $1.99/episode •  Live BBC programmes via iPlayer from Spring 2007 •  YouTube-only production of ‘Charlotte Bronte’ by Ken Russell –  Free broadcast news –  Web-only drama, film and comedy
  • 33.
    Broadband and video-sharingtechnology also facilitates ‘Video Blogging’ lonelygirl15.com •  Famous example of online video diary •  American high school girl with boy problems and a web cam •  Started on YouTube •  30m views
  • 34.
    •  However …bloggers started to question credibility •  Eventually exposed as a fake •  Aspiring actress and directors •  Despite being exposed, story will continue as an “international thriller” •  Volume of eyeballs demonstrates popularity of video blogging format, and potential for brands who can successfully tap into it
  • 35.
    Mentos YouTube competitionexample •  Many brands post ads on YouTube for viral effect •  Mentos tapped into video culture by creating a YouTube-based competition with dedicated website
  • 37.
    Want a SecondLife? •  Massively •  Multi-player •  Online •  Role •  Playing •  Game Click to play demo video
  • 38.
  • 39.
    Buy or buildproperty, explore and chat •  $9.95/month •  $300/month to lease island
  • 40.
    Do and createstuff •  Socialising, ‘relaxation’ and entertainment
  • 41.
    •  1.7m residents • Real Linden Dollars currency –  exchangeable for $US •  Residents can make, purchase and trade goods •  Many Second Life entrepreneurs exist to make and sell ‘content’ •  $625k spent in last 24 hours •  $6.6m in September (40% on designer clothes)
  • 42.
    Brand activity •  BBC– Big Weekend virtual festival •  Ford – Give away pick-up trucks American Apparel store •  Sony BMG Building – hotel rooms devoted to their artists •  American Apparel – Online stores selling clothes for $1 per item
  • 43.
    •  Nissan Island– Race •  Adidas – Test trainers on track and Vehicle a bouncy trampoline Dispenser
  • 44.
    Interesting Second Lifedevelopments … •  SLLA ‘bombing’ American Apparel store •  Copybots that replicate content and paid-for ‘possessions’
  • 45.
    Second Life isnot the only virtual community Habbo Hotel for teenagers (50m users)
  • 46.
    To recap … Web 2.0 = Community and social-networking User-generated content
  • 47.