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Power, Point & Paint
Telling the story of your company


            Liene Kupčča
              @lkupca

            25.04.2012
Intensive training session
for Estonia-Latvia project  ”ICT DCNet” (EU 34537)
Demo Center participants, Latvian IT Cluster members and partners

Day 1 // April 25, 2012
@ Rīga Business School, Skolas Str.11
There are many ways to tell your
             story
Others will do
You will do, too
A person can have the greatest idea in the
  world – completely different and novel –
but if that person can not convince enough
      other people, it does not matter

                – G.Berns
…and take some Power, Point & Paint
P.P.&P
Power
             Point
               Paint
 Idea
            Content
                    
Product
            Goal
Values
        Raison d'être
Dream
Brand
What?
          To whom? 
             How?

          Power & Point will work.
           Point & Paint will work. 
     No power and no point will not paint
Bring on the stage
Power
Companies create "
stories and products "
 that communicate "
  values and story
What company creates?




Annual reports
   Products, services
   Brands



                     Story
This is a product
This is a logo
Brand, called you? Ingredients




h"p://www.fastcompany.com/magazine/10/brandyou.html	
  
Brand, called you "
vs brand you own
Works on you? On brand?
What makes you different?
What is the pitch for you?
What you have to say and how well you get
it said?
What's the real power of you?
What's loyalty to you?
What's the future of you?
Some more P’s 
1.  Purpose
2.  Passion
3.  Planning
4.  People
5.  Play
6.  Perseverance
Point: The content
DNS : what do we stand for




                                         “Mantras” : inside = outside, consistency




                 Self criticism, openness, reality checking, forward focusing 




Audience expectations, profile; story as a pillar of the brand strategy
Change of scope
For people. Whoever they are. Even CEO’s.
Human language,
not “corporate buzzwordbingo”
Benefits, not tech specs
Most popular childhood diseases
Self centered language

Poor design & visuals

Templates, CLIPARTS!
Welcome to Finland
•    Finland (pronounced /ˈfɪnləәnd/ (help·info)), officially the Republic of Finland[4] Finnish: Suomi; Swedish: Finland (help·info), is a
     Nordic country situated in the Fennoscandian region of Northern Europe. It is bordered by Sweden on the west, Norway on the north and
     Russia on the east, while Estonia lies to its south across the Gulf of Finland. The capital city is Helsinki.
•    Around 5.4 million people reside in Finland, with the majority concentrated in the southern part of the country.[1] It is the
     eighth largest country in Europe in terms of area and the most sparsely populated country in the European Union. The native language of
     nearly all of the population is Finnish, which is part of the Finno-Ugric language family and is most closely related to Estonian. The
     language is one of only four official EU languages not of Indo-European origin. The second official language of Finland – Swedish – is the
     native language of 5.5% of the population.[5] Finland is a parliamentary republic with a central government based in Helsinki and local
     governments in 342 municipalities.[6] A total of about one million residents live in the Greater Helsinki area (which includes Helsinki,
     Espoo, Kauniainen, and Vantaa), and a third of the country's GDP is produced there. Other major cities include Tampere, Turku, Oulu,
     Jyväskylä, Kuopio, and Lahti.
•    Finland was historically a part of Sweden and from 1809 an autonomous Grand Duchy within the Russian Empire.
     Finland's declaration of independence from Russia in 1917 was followed by a civil war, wars against the Soviet Union and Nazi Germany,
     and a period of official neutrality during the Cold War. Finland joined the United Nations in 1955, the OECD in 1969, the European Union
     in 1995, and the eurozone since its beginning. Finland has been ranked the second most stable country in the world, in a survey based
     on social, economic, political, and military indicators.[7]
•    Finland was a relative latecomer to industrialization, remaining a largely agrarian country until the 1950s. Thereafter, economic
     development was rapid, and the country reached the world's top income levels in the 1970s. Between 1970 and 1990, Finland built an
     extensive welfare state. In the aftermath of the country's severe depression in the early 1990s, successive governments have changed
     the Finnish economic system through some privatisation, deregulation, and tax cuts.
•    Finland is well placed in many international comparisons of national performance such as the share of high-technology manufacturing
     and health care.[8] The country is ranked 1st in the 2009 Legatum Prosperity rating, which is based on economical performance and
     quality of life.[9] The Constitution of Finland defines the political system. Finland is a representative democracy with a semi-presidential
     parliamentary system. Aside from state-level politics, residents use their vote in municipal elections and in the European Union elections.
•    According to the Constitution, the President of Finland is the head of state and responsible for foreign policy (which excludes affairs
     related to the European Union) in cooperation with the cabinet. Other powers include Commander-in-Chief, decree, and appointive
     powers. Direct vote is used to elect the president for a term of six years and maximum two consecutive terms. The current president is
     Tarja Halonen (SDP).
•    The 200-member unicameral Parliament of Finland exercises the supreme legislative authority in Finland. The parliament may alter laws
     and the constitution, bring about the resignation of the Council of State, and override presidential vetoes. Its acts are not subject to
     judicial review. Various parliament committees listen to experts and prepare legislation. Proportional vote in multi-seat constituencies is
     used to elect the parliament for a term of four years. The Speaker of Parliament is currently Sauli Niinistö (National Coalition Party). The
     cabinet (the Finnish Council of State) exercises most executive powers. It is headed by the Prime Minister of Finland and




                                                    Stāsti ar spēka punktu. 1. daļa.                                                          27
Valsts kancelejas administrētās aktivitātes/apakšaktivītātes
             2007.-2013.g. plānošanas periodā (3)


q  1.5.1.3.2.apakšaktivitāte "Publisko pakalpojumu kvalitātes paaugstināšana
    valsts, reģionālā un vietējā līmenī“ (kopējais finansējums 325 410 LVL, mērķis -
    institūciju sniegto pakalpojumu uzlabošana, pilnveidošana vietējā un reģionālā
    līmenī). Atklāta projekta iesnieguma atlases vērtēšana uzsākta 15.12.2009.
    (iesniegti 54 projekti – 22 valsts budžeta iestādes un 32 pašvaldības)

q  1.5.2.1.aktivitāte "Publiskās pārvaldes cilvēkresursu plānošanas un vadības
    sistēmas attīstība“ (kopējais finansējums 2 835 105 LVL; sasniedzamais mērķis
    – nodrošināt vienotu cilvēkresursu vadības un plānošanas sistēmas izstrādi un
    ieviešanu)
    Projekts “Cilvēkresursu vadības informācijas tehnoloģiju sistēmas izstrāde un
    ieviešana” -2 835 105 LVL
Plānotie rezultāti:
"   Uzlabota datu un analīzes kvalitāte - aktuāla, pilnīga un ātri pieejama informācija par
    visiem vispārējā valdības sektorā nodarbinātajiem (200 000 darbinieku)

                    
"   Uzlabota atalgojuma sistēmas caurspīdība un uzraudzība
"   Samazināts laika patēriņš datu ievadei un informācijas pārsūtīšanai un apkopošanai
"   Personāla administrēšanas izmaksu ietaupījums katrā iestādē
                        Slides vs handouts
"   Iespēja ietaupīt visā valsts pārvaldē uz licenču un apkalpošanas rēķina – tās
    centralizējot un unificējot
Valsts kancelejas administrētās aktivitātes/apakšaktivitātes
             2007.-2013.g. plānošanas periodā (1)



q    1.5.1.2. aktivitāte "Administratīvo šķēršļu samazināšana un publisko
      pakalpojumu kvalitātes uzlabošana“ (kopējais finansējums 2 066
      020 LVL; mērķis - administratīvā sloga izvērtējums ar mērķi par
      25% samazināt slogu monetārā izteiksmē):

1)  projekts “Administratīvā sloga samazināšana un administratīvo
    procedūru vienkāršošana” - 1 062 742 LVL
Plānotie rezultāti:
"   Vienkāršotas administratīvās procedūras
"   Identificētas regulējuma prasības, kas rada pārmērīgas administratīvās
    izmaksas iedzīvotājiem un uzņēmējiem
"   Iestāžu darbības novērtējums saistībā ar regulējuma prasību kontroli.

2) projekts “Publisko pakalpojumu sistēmas pilnveidošana” – 1 003 277 LVL

"                
Plānotie rezultāti:
     Publisko pakalpojumu ‘karte’ un pakalpojumu sniegšanas status quo
     analīze;
" 
" 
                     Slides vs handouts
     Kopēji pakalpojumu sniegšanas kvalitātes standarti;
     Pakalpojumi sagrupēti, ja nepieciešams, optimizētas procedūras;
" 
                 
     Izstrādāts optimālais modelis publisko pakalpojumu sniegšanai.
Noooooo. Never. Please. Promise me.
Stockphotos and clichés "
(even with watermarks)
Pixels, s(t)ory, irrelevant
illustrations and Comic sans




Tā	
  kā	
  %rgus	
  daļa	
  ir	
  sarukusi	
  par	
  	
  25	
  %	
  L	
  
APVIENOSIM	
  GRĀMATVEDĪBU	
  UN	
  
MĀRKETINGU!!!!!!	
  
THAT tone of voice

     “We are from very small,
  historically poor little country
where sun shines only on Tuesdays”
Painting
“Technology is not an aim. Technology is a tool.
     When you have clear idea and plan to
         achieve it, any tool will work.”
                        - C. Heth. Made to stick
Hemingway was not famous 
because he wrote in Moleskine
It was his stories,
writing style & insights
Skills needed
1.  Telling
2.  Writing
3.  Publishing
4.  Sharing
5.  Playing again
Advertising



     “What they                                            PR
       say”




                         Communication
                                                             Your own,
  Service
                                                            non- media
experience
                                                              stories




                Service                      Audience
              availability                 relationships
In any format
           1.
 create content, that
people are looking for
      and share
      Great story
       Experience
 Something to talk about
2.
       Add value
Real one. Make life better.
     Involve others
3.
Research your audience.
    Their behaviour

     Look for a focus
       be personal
   Engage, not persuade
[3 secret ingredients?]
Would you enjoy your own
     presentation?
tell “what do I want?”
Suggested reading
Be honest. Storytelling police
Thanks!

Liene.Kupca@gmail.com
  TWITTER: @LKUPCA
    Skype: LKUPCA

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Power, Point &Painting

  • 1. Power, Point & Paint Telling the story of your company Liene Kupčča @lkupca 25.04.2012
  • 2. Intensive training session for Estonia-Latvia project  ”ICT DCNet” (EU 34537) Demo Center participants, Latvian IT Cluster members and partners Day 1 // April 25, 2012 @ Rīga Business School, Skolas Str.11
  • 3. There are many ways to tell your story
  • 6. A person can have the greatest idea in the world – completely different and novel – but if that person can not convince enough other people, it does not matter – G.Berns
  • 7. …and take some Power, Point & Paint
  • 8. P.P.&P Power Point Paint Idea Content Product Goal Values Raison d'être Dream Brand What? To whom? How? Power & Point will work. Point & Paint will work. No power and no point will not paint
  • 9. Bring on the stage
  • 10.
  • 11. Power
  • 12. Companies create " stories and products " that communicate " values and story
  • 13. What company creates? Annual reports Products, services Brands Story
  • 14.
  • 15. This is a product
  • 16. This is a logo
  • 17.
  • 18. Brand, called you? Ingredients h"p://www.fastcompany.com/magazine/10/brandyou.html  
  • 19. Brand, called you " vs brand you own
  • 20. Works on you? On brand? What makes you different? What is the pitch for you? What you have to say and how well you get it said? What's the real power of you? What's loyalty to you? What's the future of you?
  • 21. Some more P’s 1.  Purpose 2.  Passion 3.  Planning 4.  People 5.  Play 6.  Perseverance
  • 22.
  • 24. DNS : what do we stand for “Mantras” : inside = outside, consistency Self criticism, openness, reality checking, forward focusing Audience expectations, profile; story as a pillar of the brand strategy
  • 25. Change of scope For people. Whoever they are. Even CEO’s. Human language, not “corporate buzzwordbingo” Benefits, not tech specs
  • 26. Most popular childhood diseases Self centered language Poor design & visuals Templates, CLIPARTS!
  • 27. Welcome to Finland •  Finland (pronounced /ˈfɪnləәnd/ (help·info)), officially the Republic of Finland[4] Finnish: Suomi; Swedish: Finland (help·info), is a Nordic country situated in the Fennoscandian region of Northern Europe. It is bordered by Sweden on the west, Norway on the north and Russia on the east, while Estonia lies to its south across the Gulf of Finland. The capital city is Helsinki. •  Around 5.4 million people reside in Finland, with the majority concentrated in the southern part of the country.[1] It is the eighth largest country in Europe in terms of area and the most sparsely populated country in the European Union. The native language of nearly all of the population is Finnish, which is part of the Finno-Ugric language family and is most closely related to Estonian. The language is one of only four official EU languages not of Indo-European origin. The second official language of Finland – Swedish – is the native language of 5.5% of the population.[5] Finland is a parliamentary republic with a central government based in Helsinki and local governments in 342 municipalities.[6] A total of about one million residents live in the Greater Helsinki area (which includes Helsinki, Espoo, Kauniainen, and Vantaa), and a third of the country's GDP is produced there. Other major cities include Tampere, Turku, Oulu, Jyväskylä, Kuopio, and Lahti. •  Finland was historically a part of Sweden and from 1809 an autonomous Grand Duchy within the Russian Empire. Finland's declaration of independence from Russia in 1917 was followed by a civil war, wars against the Soviet Union and Nazi Germany, and a period of official neutrality during the Cold War. Finland joined the United Nations in 1955, the OECD in 1969, the European Union in 1995, and the eurozone since its beginning. Finland has been ranked the second most stable country in the world, in a survey based on social, economic, political, and military indicators.[7] •  Finland was a relative latecomer to industrialization, remaining a largely agrarian country until the 1950s. Thereafter, economic development was rapid, and the country reached the world's top income levels in the 1970s. Between 1970 and 1990, Finland built an extensive welfare state. In the aftermath of the country's severe depression in the early 1990s, successive governments have changed the Finnish economic system through some privatisation, deregulation, and tax cuts. •  Finland is well placed in many international comparisons of national performance such as the share of high-technology manufacturing and health care.[8] The country is ranked 1st in the 2009 Legatum Prosperity rating, which is based on economical performance and quality of life.[9] The Constitution of Finland defines the political system. Finland is a representative democracy with a semi-presidential parliamentary system. Aside from state-level politics, residents use their vote in municipal elections and in the European Union elections. •  According to the Constitution, the President of Finland is the head of state and responsible for foreign policy (which excludes affairs related to the European Union) in cooperation with the cabinet. Other powers include Commander-in-Chief, decree, and appointive powers. Direct vote is used to elect the president for a term of six years and maximum two consecutive terms. The current president is Tarja Halonen (SDP). •  The 200-member unicameral Parliament of Finland exercises the supreme legislative authority in Finland. The parliament may alter laws and the constitution, bring about the resignation of the Council of State, and override presidential vetoes. Its acts are not subject to judicial review. Various parliament committees listen to experts and prepare legislation. Proportional vote in multi-seat constituencies is used to elect the parliament for a term of four years. The Speaker of Parliament is currently Sauli Niinistö (National Coalition Party). The cabinet (the Finnish Council of State) exercises most executive powers. It is headed by the Prime Minister of Finland and Stāsti ar spēka punktu. 1. daļa. 27
  • 28. Valsts kancelejas administrētās aktivitātes/apakšaktivītātes 2007.-2013.g. plānošanas periodā (3) q  1.5.1.3.2.apakšaktivitāte "Publisko pakalpojumu kvalitātes paaugstināšana valsts, reģionālā un vietējā līmenī“ (kopējais finansējums 325 410 LVL, mērķis - institūciju sniegto pakalpojumu uzlabošana, pilnveidošana vietējā un reģionālā līmenī). Atklāta projekta iesnieguma atlases vērtēšana uzsākta 15.12.2009. (iesniegti 54 projekti – 22 valsts budžeta iestādes un 32 pašvaldības) q  1.5.2.1.aktivitāte "Publiskās pārvaldes cilvēkresursu plānošanas un vadības sistēmas attīstība“ (kopējais finansējums 2 835 105 LVL; sasniedzamais mērķis – nodrošināt vienotu cilvēkresursu vadības un plānošanas sistēmas izstrādi un ieviešanu) Projekts “Cilvēkresursu vadības informācijas tehnoloģiju sistēmas izstrāde un ieviešana” -2 835 105 LVL Plānotie rezultāti: "   Uzlabota datu un analīzes kvalitāte - aktuāla, pilnīga un ātri pieejama informācija par visiem vispārējā valdības sektorā nodarbinātajiem (200 000 darbinieku) "   Uzlabota atalgojuma sistēmas caurspīdība un uzraudzība "   Samazināts laika patēriņš datu ievadei un informācijas pārsūtīšanai un apkopošanai "   Personāla administrēšanas izmaksu ietaupījums katrā iestādē Slides vs handouts "   Iespēja ietaupīt visā valsts pārvaldē uz licenču un apkalpošanas rēķina – tās centralizējot un unificējot
  • 29. Valsts kancelejas administrētās aktivitātes/apakšaktivitātes 2007.-2013.g. plānošanas periodā (1) q  1.5.1.2. aktivitāte "Administratīvo šķēršļu samazināšana un publisko pakalpojumu kvalitātes uzlabošana“ (kopējais finansējums 2 066 020 LVL; mērķis - administratīvā sloga izvērtējums ar mērķi par 25% samazināt slogu monetārā izteiksmē): 1)  projekts “Administratīvā sloga samazināšana un administratīvo procedūru vienkāršošana” - 1 062 742 LVL Plānotie rezultāti: "  Vienkāršotas administratīvās procedūras "  Identificētas regulējuma prasības, kas rada pārmērīgas administratīvās izmaksas iedzīvotājiem un uzņēmējiem "  Iestāžu darbības novērtējums saistībā ar regulējuma prasību kontroli. 2) projekts “Publisko pakalpojumu sistēmas pilnveidošana” – 1 003 277 LVL "  Plānotie rezultāti: Publisko pakalpojumu ‘karte’ un pakalpojumu sniegšanas status quo analīze; "  "  Slides vs handouts Kopēji pakalpojumu sniegšanas kvalitātes standarti; Pakalpojumi sagrupēti, ja nepieciešams, optimizētas procedūras; "  Izstrādāts optimālais modelis publisko pakalpojumu sniegšanai.
  • 30. Noooooo. Never. Please. Promise me.
  • 31. Stockphotos and clichés " (even with watermarks)
  • 32. Pixels, s(t)ory, irrelevant illustrations and Comic sans Tā  kā  %rgus  daļa  ir  sarukusi  par    25  %  L   APVIENOSIM  GRĀMATVEDĪBU  UN   MĀRKETINGU!!!!!!  
  • 33. THAT tone of voice “We are from very small, historically poor little country where sun shines only on Tuesdays”
  • 35. “Technology is not an aim. Technology is a tool. When you have clear idea and plan to achieve it, any tool will work.” - C. Heth. Made to stick
  • 36. Hemingway was not famous because he wrote in Moleskine
  • 37. It was his stories, writing style & insights
  • 38. Skills needed 1.  Telling 2.  Writing 3.  Publishing 4.  Sharing 5.  Playing again
  • 39. Advertising “What they PR say” Communication Your own, Service non- media experience stories Service Audience availability relationships
  • 40. In any format 1. create content, that people are looking for and share Great story Experience Something to talk about
  • 41. 2. Add value Real one. Make life better. Involve others
  • 42. 3. Research your audience. Their behaviour Look for a focus be personal Engage, not persuade
  • 44. Would you enjoy your own presentation?
  • 45. tell “what do I want?”
  • 46.
  • 48.
  • 50. Thanks! Liene.Kupca@gmail.com TWITTER: @LKUPCA Skype: LKUPCA