1. WAISAAL PEERBACCUS
17, Salford Road, Balham SW2 4BJ | 07462979993 |nisarbaby@hotmail.co.uk
Summary
As an Airport Security Officer at Gatwick Airport I’ve got 14 years of experience of Customer Service.
Whilst working for Chanel Make-up, I’ve build up my experience even further in the beauty industry.
Skills
 I can express my ideas clearly and confidentin my speech
 As a team work I work confidently with group
 I can act on my own initiative, I can identify opportunities,and am proactivein putting forward ideas
and solutions
 Am determine to get things done, make thing happen and constantly lookingfor better ways of doing
thing
 I can express myself clearly in writing
 I can plan activities and carry them through effectively
 I adapt successfully of changingsituation and environment
 I can speak and understand other languages
 Appreciation of other cultures
 I have knowledge of computer skills in words processing,spreadsheet, The Internet, sending and
receivingEmails
 I’ve a strongprofessional and positiveimages to others which inspires confidenceand commands
respect.
Work History
Gatwick Airport Security Officer - West Sussex - 04/2000 – 11/2014
 A customer Service rolewith real responsibility
 Helpingpassengers travel safely to all corners of the world
 Providea safeand courteous environment for passengers as they embark on their journeys
 Ensure compliancewith security requirements in a courteous way
 Be partof a multi- disciplined team operating X-ray equipment, searchingpassengers,luggage,
checkingID and Vehicles
 Interact with people from different countries and cultures
As a Security Officer it’s a hugely importantjob as patiently and politely as possibleand it’s not always easy
when dealing
With passengers of every kind, in every mood from all corners of the Earth. Helpingpassengers on their way
whilekeeping an eye on anythingout of place,I have to know when to be sensitiveand when to be assertive.
Safety is paramountbut good customer relations arevital too. A good people skillswith the ability to
communicate and connect with all kinds of people, have patient, keep calmunder pressureand with an eagle
eye for detail.

2. Chanel Make-Up
Sales Assistant
 Greeting Customer who approach the counter
 Be involved in stock control and management
 Assistingshoppers to find the goods and products they are looking
 Stocking shelves with merchandise
 Answering queries from customers
 Givingadviceand guidanceon product selection to customers
 Dealingwith customer refund
 Keeping the counter and shelves tidy and clean
 Responsibledealingwith customer complaints
 Attaching pricetags to merchandiseon the shop floor
 Keep an up to date with the special promotions and puttingdisplay
I’m friendly and have an engaging personality,I’vealways feel comfortable with members of public,am
always confident,always beinghelpful and polite, always physically fitas amon my feet for most of the day for
liftinglargeamount of stock.
I am comprehensive understandingof consumer goods, I work as partof a saleteam am always showa smart
appearanceand articulate.
Spoken Languages
 Creol
 French
 English
 Urdu
 Basic Arabic
Education
Secondary Education Exams
Aleemiah College – Mauritius