VYON provides a mobile research platform called Live Fan Pulse to survey customers and fans at venues using their smartphones. The platform allows organizations to design short surveys to collect feedback, monitor satisfaction, and measure brand awareness. Fans complete surveys at venues via push notifications or QR codes and receive instant incentives. Organizations can access live results to improve the fan experience and increase revenues. VYON has implemented this platform at sporting events, collecting 50-75 surveys per game from fans.