The potential of location data for creating more personalized experiences for app users is obvious. The ability to unite the digital and physical worlds will help companies create the most contextually relevant, personalized mobile engagement possible. This session will show how Parkmobile is using geofence data to surface the most relevant insights about user patterns and behaviors and target push notifications accordingly.
Too often, apps launch into the app store, and eBusiness and organizations start to measure metrics like downloads to gauge success. But just launching an app and hoping it finds a captive audience will lead to disappointing results. This session will focus on how to succeed in the overcrowded app market today, including the importance of being first to market, providing a high-quality experience, and then focusing on setting meaningful key performance indicators to measure for your brand.
What are three relatively easy things your company could be doing today with the Localytics platform to be more successful? Check out this presentation to find out.
Boost your mobile engagement strategy with specific tactics that solve real world problems. The Localytics Mobile Engagement Consulting team shares some keys tactics to boost conversion and retention.
How to Master Your Mobile Engagement Toolkit Urban Airship
The most successful retail apps have a well-defined mobile engagement strategy. Push notifications have proven to drive significant results, but they are only a piece of the story.
Urban Airship recently compiled the industry's largest study of opt-in rates and trends, revealing that on average, only 43% of users opt-in to push notifications. Of those who don’t opt-in, less than a third of users engage with an app again after the initial installation.
This is where additional tools like in-app messaging, message centers and digital wallet offerings provide a brand new opportunity. Because they allow you to address all of your users inside and outside of your app, these tools provide significantly more reach. They also provide you with a lot of control to communicate new product offers and promotions, address abandoned carts, and encourage profile signups to keep your brand top of mind.
Sign up for this webinar and join Bill Schneider, Urban Airship’s director of product marketing, to learn:
• How to expand your messaging tools beyond Push notifications
• When to use Push, In-App Messaging and Digital Wallet
• How to maximize the Push Opt-in opportunity
• Strategic insights on building messaging solutions that support each other
MAU Vegas 2016 — Retention is Every App's Game to LoseGrow.co
Mobile Apps Unlocked Vegas 2016
Thursday, May 5
Retention Breakout Session — 10:40am - 11:00am
75% of app users churn within their first 30 days. No matter the app size, category, or business model, retention is a big challenge. But, for an emerging breed of data-savvy marketers who are bridging new tech and proven statistics to level up their app retention strategy, it’s become an opportunity. Learn how mobile engagement can preemptively tackle churn and discover the key insights needed to drive users to true product adoption.
Zac Aghion, Director of Product @ Localytics
Rainer Leeb, Senior Director of Growth @ SoundHound
Startup knowledge sharing kevin osmond Printerous.comRein Mahatma
Di event Buattokoonline.id Kevin Osmond memberikan sharing tentang perjalanannya sebagai teknopreneur - Founder Printerous.com dan berbagai project lainnya
The Mobile Engagement Playbook - Going from Good to Great Urban Airship
There are strategies to shift from good push notifications to great engagement with loyal brand advocates.
Do you use push notifications in your app? In-app messaging? Are you targeting your mobile messaging to specific users?
There is so much more precision we can use in our messaging today. Consumers have so much more control they can apply to their media consumption.
Learn more here and please reach out to Urban Airship with any questions on mobile engagement marketing or developer strategies.
Too often, apps launch into the app store, and eBusiness and organizations start to measure metrics like downloads to gauge success. But just launching an app and hoping it finds a captive audience will lead to disappointing results. This session will focus on how to succeed in the overcrowded app market today, including the importance of being first to market, providing a high-quality experience, and then focusing on setting meaningful key performance indicators to measure for your brand.
What are three relatively easy things your company could be doing today with the Localytics platform to be more successful? Check out this presentation to find out.
Boost your mobile engagement strategy with specific tactics that solve real world problems. The Localytics Mobile Engagement Consulting team shares some keys tactics to boost conversion and retention.
How to Master Your Mobile Engagement Toolkit Urban Airship
The most successful retail apps have a well-defined mobile engagement strategy. Push notifications have proven to drive significant results, but they are only a piece of the story.
Urban Airship recently compiled the industry's largest study of opt-in rates and trends, revealing that on average, only 43% of users opt-in to push notifications. Of those who don’t opt-in, less than a third of users engage with an app again after the initial installation.
This is where additional tools like in-app messaging, message centers and digital wallet offerings provide a brand new opportunity. Because they allow you to address all of your users inside and outside of your app, these tools provide significantly more reach. They also provide you with a lot of control to communicate new product offers and promotions, address abandoned carts, and encourage profile signups to keep your brand top of mind.
Sign up for this webinar and join Bill Schneider, Urban Airship’s director of product marketing, to learn:
• How to expand your messaging tools beyond Push notifications
• When to use Push, In-App Messaging and Digital Wallet
• How to maximize the Push Opt-in opportunity
• Strategic insights on building messaging solutions that support each other
MAU Vegas 2016 — Retention is Every App's Game to LoseGrow.co
Mobile Apps Unlocked Vegas 2016
Thursday, May 5
Retention Breakout Session — 10:40am - 11:00am
75% of app users churn within their first 30 days. No matter the app size, category, or business model, retention is a big challenge. But, for an emerging breed of data-savvy marketers who are bridging new tech and proven statistics to level up their app retention strategy, it’s become an opportunity. Learn how mobile engagement can preemptively tackle churn and discover the key insights needed to drive users to true product adoption.
Zac Aghion, Director of Product @ Localytics
Rainer Leeb, Senior Director of Growth @ SoundHound
Startup knowledge sharing kevin osmond Printerous.comRein Mahatma
Di event Buattokoonline.id Kevin Osmond memberikan sharing tentang perjalanannya sebagai teknopreneur - Founder Printerous.com dan berbagai project lainnya
The Mobile Engagement Playbook - Going from Good to Great Urban Airship
There are strategies to shift from good push notifications to great engagement with loyal brand advocates.
Do you use push notifications in your app? In-app messaging? Are you targeting your mobile messaging to specific users?
There is so much more precision we can use in our messaging today. Consumers have so much more control they can apply to their media consumption.
Learn more here and please reach out to Urban Airship with any questions on mobile engagement marketing or developer strategies.
MAU Vegas 2016 — Digging Into Data — Capitalizing on the Clues Users Give Yo...Grow.co
Mobile Apps Unlocked Vegas 2016
Wednesday, May 5
Main Stage — 1:50pm - 2:10pm
Everybody talks about "leveraging data" to optimize campaigns. What this mean in reality for app developers — what data should you be collecting? Is all data equal? And how do you turn data silos into actionable audience segments that drive revenue? Discover how Phunware is driving the user acquisition strategies for developers and publishers, leveraging deeper first party data from the 400+ apps Phunware has built to grow engaged and loyal in-app audiences.
John Cathey, Director of Product—Analytics & Big Data @ Phunware
Turning App Installs into Users: The Guide to Mobile App OnboardingBranch
On mobile, it’s particularly important to quickly drive users to the “Aha Moment.” If a person deletes an app, it’s very unlikely that they will ever install it again. Without an optimized onboarding flow, you risk losing most of your users after the first few clicks.
In this webinar, we are joined by Harvey Liu, a mobile expert from Apptimize. Harvey will share some of the lessons that he learned working with enterprise customers on optimizing their onboarding flow and overall user experience to maximize conversion. We will walk you through the necessary elements of a successful onboarding experience and we'll include a few examples from the top apps.
2016 Place Conf: Elements of a Successful Beacon Marketing ProgramLocalogy
Unacast’s Thomas Walle will discuss the operational and practical factors to consider in setting up a beacon program and how it fits into the broader marketing mix.
MAU Vegas 2016 — The State of Customer JourneysGrow.co
Mobile Apps Unlocked Vegas 2016
Wednesday, May 5
Main Stage — 10:50am - 11:10am
Customer journeys are a hot topic among marketers. Organizations are prioritizing initiatives to map and orchestrate each customer's journey in order to deliver personalized value to them, and in return capture more value from customers. But how well are marketers making progress in building and optimizing these journeys? And do consumers feel they’re getting a clear, compelling journey from the brands they follow? New research examines these questions, and the difference between the marketer's and consumer's perception.
Julie Ginches, Chief Marketing Officer @ Kahuna
Mihir Nanavati, Senior Vice President of Product @ Kahuna
Keeping up with the Mobile World: Best Practices for Responsive Design Across Platforms
A recent study found that only six percent of the web’s most trafficked properties have optimized their websites for mobile users. While Google has made it clear that they will punish sites that are not optimized for mobile, perhaps the more important thing for a company, large or small to consider is, how the absence of responsive design across platforms could be impacting their bottom line. In this presentation, Jason Milstead, General Manager of WhitePages, a company that is currently investing in a complete overhaul of its web and mobile properties, will discuss how enabling responsive design has not only created a better user experience for its 50 MM monthly unique users (mobile + desktop) but has also increased revenue across platforms.
MAU Vegas 2016 — Measuring Offline Campaigns + The Impact of Dynamic CreativeGrow.co
Mobile Apps Unlocked Vegas 2016
Wednesday, May 5
Main Stage — 11:30am - 12:00pm
Perennial MAU Las Vegas favorites, team SeatGeek takes the stage for their annual insights. With humor and candor hear quick takes from the growth team on offline campaign measurement, and the efficacy of dynamic creative in paid channels.
Sam Arnold, Mobile Growth Lead @ SeatGeek
Will Flaherty, VP, Growth Marketing @ SeatGeek
MAU Vegas 2016 — How to Build a UA Infrastructure to Maximize Your Time and E...Grow.co
Mobile Apps Unlocked Vegas 2016
Thursday, May 5
Acquisition Breakout Session — 2:30pm - 2:50pm
Mobile marketers today have the unique challenge of dealing with not only a myriad of ad channels, but the technical limitations and reporting inefficiencies that come with it. In this session, you will learn valuable tips on how to architect a state-of-the-art user acquisition infrastructure to report and optimize around the metrics that matter most to you. You'll learn best practices on how to apply for the right type of workflow automation to enable the right foundation for user acquisition at scale, and to free up precious time to focus on time-sensitive decisions.
James Peng, Head of Mobile App Acquisition @ Match
Susan Kuo, COO / Co-Founder @ Singular
Presenting the unique advantages you can provide to your client using the Mar...Proscape
Where do Mobile Apps Fit in the Digital Marketing Funnel? This editable presentation is specifically designed to help creative agencies talk to clients about how mobile marketing apps will help them with their sales conversions.
The ways consumers prefer to interact with brands has changed drastically throughout the years. If your business doesn’t adapt to serving customers the way they want to be served, you will get left behind. Two years ago T-Mobile launched its first Un-carrier initiative, which freed customers from the contractual obligations that have been the standard of the wireless industry, giving customers the option to walk away from T-Mobile at any time, for any reason. With this change, customer loyalty became an even more critical focus for the brand.
In this session, T-Mobile together with TouchCommerce will discuss best practices for understanding what the customer wants and needs at the turn of a dime. Original research and key insights related to how to best serve and engage customers on a brand's website will be shared thereby providing session attendees with data-based techniques on how to improve customer experience and satisfaction online.
2016 Place Conf: From Pokemon Go to Snapchat Geofilters - New Thinking about ...Localogy
Yext’s Raj Nijjer argues it’s time to expand our thinking about location to new platforms and places that may not yet have received a lot of attention.
Answering the 3 most important questions for mobile. What is the optimal budget allocation for mobile? Why invest in mobile? How can we be agile enough to handle mobile?
Intimate, not creepy. Insightful, not intrusive. Valuable, not superfluous. Customer engagement is a balancing act. Urban Airship Product Manager, Bill Schneider presented strategies for personalization at the Bottle Rocket Summit on mobile marketing strategies.
Lifecycle Emailing: Charting The Post-Conversion OpportunitiesMediaPost
Flexing email’s influence beyond immediate concert ticket sales, LiveNation is exploring how messaging can increase incremental purchases in its many owned venues. By targeting everything from seat locations to ticket spend, they can literally map nearby opportunities during the experience. As EVP of Marketing Matt Annerino explains, this requires new levels of personalization and triggering as well as revising email benchmarks to reflect broader, post-conversion influence.
Digital, mobile and customer centric approaches are not always easy to accomplish for a 32-year-old icon entrenched in networking hardware, telecommunications equipment, and other high-tech services and products. It's not for a lack of innovation. Leonard Bosack and Sandy Lerner, two Stanford University computer scientists founded Cisco and pioneered the concept of the local area network (LAN) used to connect geographically disparate computers over routers. Sound complicated? Join Diane Pease, regional audience manager at Cisco, as she walks through the transformation.
MAU Vegas 2016 — Digging Into Data — Capitalizing on the Clues Users Give Yo...Grow.co
Mobile Apps Unlocked Vegas 2016
Wednesday, May 5
Main Stage — 1:50pm - 2:10pm
Everybody talks about "leveraging data" to optimize campaigns. What this mean in reality for app developers — what data should you be collecting? Is all data equal? And how do you turn data silos into actionable audience segments that drive revenue? Discover how Phunware is driving the user acquisition strategies for developers and publishers, leveraging deeper first party data from the 400+ apps Phunware has built to grow engaged and loyal in-app audiences.
John Cathey, Director of Product—Analytics & Big Data @ Phunware
Turning App Installs into Users: The Guide to Mobile App OnboardingBranch
On mobile, it’s particularly important to quickly drive users to the “Aha Moment.” If a person deletes an app, it’s very unlikely that they will ever install it again. Without an optimized onboarding flow, you risk losing most of your users after the first few clicks.
In this webinar, we are joined by Harvey Liu, a mobile expert from Apptimize. Harvey will share some of the lessons that he learned working with enterprise customers on optimizing their onboarding flow and overall user experience to maximize conversion. We will walk you through the necessary elements of a successful onboarding experience and we'll include a few examples from the top apps.
2016 Place Conf: Elements of a Successful Beacon Marketing ProgramLocalogy
Unacast’s Thomas Walle will discuss the operational and practical factors to consider in setting up a beacon program and how it fits into the broader marketing mix.
MAU Vegas 2016 — The State of Customer JourneysGrow.co
Mobile Apps Unlocked Vegas 2016
Wednesday, May 5
Main Stage — 10:50am - 11:10am
Customer journeys are a hot topic among marketers. Organizations are prioritizing initiatives to map and orchestrate each customer's journey in order to deliver personalized value to them, and in return capture more value from customers. But how well are marketers making progress in building and optimizing these journeys? And do consumers feel they’re getting a clear, compelling journey from the brands they follow? New research examines these questions, and the difference between the marketer's and consumer's perception.
Julie Ginches, Chief Marketing Officer @ Kahuna
Mihir Nanavati, Senior Vice President of Product @ Kahuna
Keeping up with the Mobile World: Best Practices for Responsive Design Across Platforms
A recent study found that only six percent of the web’s most trafficked properties have optimized their websites for mobile users. While Google has made it clear that they will punish sites that are not optimized for mobile, perhaps the more important thing for a company, large or small to consider is, how the absence of responsive design across platforms could be impacting their bottom line. In this presentation, Jason Milstead, General Manager of WhitePages, a company that is currently investing in a complete overhaul of its web and mobile properties, will discuss how enabling responsive design has not only created a better user experience for its 50 MM monthly unique users (mobile + desktop) but has also increased revenue across platforms.
MAU Vegas 2016 — Measuring Offline Campaigns + The Impact of Dynamic CreativeGrow.co
Mobile Apps Unlocked Vegas 2016
Wednesday, May 5
Main Stage — 11:30am - 12:00pm
Perennial MAU Las Vegas favorites, team SeatGeek takes the stage for their annual insights. With humor and candor hear quick takes from the growth team on offline campaign measurement, and the efficacy of dynamic creative in paid channels.
Sam Arnold, Mobile Growth Lead @ SeatGeek
Will Flaherty, VP, Growth Marketing @ SeatGeek
MAU Vegas 2016 — How to Build a UA Infrastructure to Maximize Your Time and E...Grow.co
Mobile Apps Unlocked Vegas 2016
Thursday, May 5
Acquisition Breakout Session — 2:30pm - 2:50pm
Mobile marketers today have the unique challenge of dealing with not only a myriad of ad channels, but the technical limitations and reporting inefficiencies that come with it. In this session, you will learn valuable tips on how to architect a state-of-the-art user acquisition infrastructure to report and optimize around the metrics that matter most to you. You'll learn best practices on how to apply for the right type of workflow automation to enable the right foundation for user acquisition at scale, and to free up precious time to focus on time-sensitive decisions.
James Peng, Head of Mobile App Acquisition @ Match
Susan Kuo, COO / Co-Founder @ Singular
Presenting the unique advantages you can provide to your client using the Mar...Proscape
Where do Mobile Apps Fit in the Digital Marketing Funnel? This editable presentation is specifically designed to help creative agencies talk to clients about how mobile marketing apps will help them with their sales conversions.
The ways consumers prefer to interact with brands has changed drastically throughout the years. If your business doesn’t adapt to serving customers the way they want to be served, you will get left behind. Two years ago T-Mobile launched its first Un-carrier initiative, which freed customers from the contractual obligations that have been the standard of the wireless industry, giving customers the option to walk away from T-Mobile at any time, for any reason. With this change, customer loyalty became an even more critical focus for the brand.
In this session, T-Mobile together with TouchCommerce will discuss best practices for understanding what the customer wants and needs at the turn of a dime. Original research and key insights related to how to best serve and engage customers on a brand's website will be shared thereby providing session attendees with data-based techniques on how to improve customer experience and satisfaction online.
2016 Place Conf: From Pokemon Go to Snapchat Geofilters - New Thinking about ...Localogy
Yext’s Raj Nijjer argues it’s time to expand our thinking about location to new platforms and places that may not yet have received a lot of attention.
Answering the 3 most important questions for mobile. What is the optimal budget allocation for mobile? Why invest in mobile? How can we be agile enough to handle mobile?
Intimate, not creepy. Insightful, not intrusive. Valuable, not superfluous. Customer engagement is a balancing act. Urban Airship Product Manager, Bill Schneider presented strategies for personalization at the Bottle Rocket Summit on mobile marketing strategies.
Lifecycle Emailing: Charting The Post-Conversion OpportunitiesMediaPost
Flexing email’s influence beyond immediate concert ticket sales, LiveNation is exploring how messaging can increase incremental purchases in its many owned venues. By targeting everything from seat locations to ticket spend, they can literally map nearby opportunities during the experience. As EVP of Marketing Matt Annerino explains, this requires new levels of personalization and triggering as well as revising email benchmarks to reflect broader, post-conversion influence.
Digital, mobile and customer centric approaches are not always easy to accomplish for a 32-year-old icon entrenched in networking hardware, telecommunications equipment, and other high-tech services and products. It's not for a lack of innovation. Leonard Bosack and Sandy Lerner, two Stanford University computer scientists founded Cisco and pioneered the concept of the local area network (LAN) used to connect geographically disparate computers over routers. Sound complicated? Join Diane Pease, regional audience manager at Cisco, as she walks through the transformation.
Consumers demand brands that are always open and always available. Integrating mobile communications into your marketing mix gives customers a brand they can connect with anytime, any place. By fully embracing mobile, your brand can:
- Drive a constant dialogue
- Create effective cross-channel program management
- Deliver new customer connection opportunities
- Extend existing relationships
As specialist advisers to the marketing communications and technologies industry, we are uniquely positioned to ensure that we are continually on top of key trends in this rapidly evolving landscape.
Mobile Strategy for Big-Box Retailers Q4 2010rkasai
Mobile strategy for big-box retailers. Discussion on both short-term and long-term strategies in Smartphone platform selection, mobile applications, mobile coupons, and mobile marketing with location based services.
2019 Mobile Growth Handbook - AbridgedMada Seghete
A preview of the 2019 Mobile Growth Handbook. To unlock the additional 127 pages of frameworks, trends, insights, and tips, download the complete handbook: https://branch.app.link/mgh
Similar to The Importance of Being Where Your Users Are - Parkmobile (20)
2. Table of Contents
Award Winning Location Based Marketing
Background & Location Based Marketing Industry Trends
Parkmobile Being Where Users Are
5. TOP MOBILE BRANDS
TOP 5 MOBILE PROJECTS
3 Year Mobile Strategy – Victoria’s Secret,
Weather Channel, Purchasing Power
Mobile Web Launches & Optimization – Short
Term Priorities, m.dot, Responsive
Mobile Apps Launches & Redesigns –
iPhone, iPad, Android, Windows Phone
Mobile Marketing – SMS & Push alert
campaigns, Geotargeting, In-Store, Bar codes
International Mobile Strategy – Localization,
Product Roadmap, App Store Marketing
Nico du Plessis– Background & Experience
6. Shopkick – First to Drive Location Based Traffic to Stores
Benefits
Drive incremental foot traffic to partner stores
Drive incremental revenue from additional trips,
increased basket size, and enhanced conversion rates
from trip to purchase
Leverage the power of mobile to improve In-Store
experiences
Source: Shopkick
7. 70%
of consumers use
mobile in retail stores
during holiday
63%
of those shoppers access
that retailer’s mobile site or
app
The ForeSee Mobile Satisfaction Index, Jan 2013
63% of Shoppers access the Retailers Mobile Site or App
8. Mobile influences half of Omnichannel Retail driven by
LBM
eCommerce
2015 US Sales
~ $350 Billion
Growing ~7%
YoY
2015 US
mCommerce
~$76 Billion
~25% of eCom Sales
~32% YoY increase
Branding
Retention
Revenue
Acquisition
Engagement
More than 50% of US Retail Sales influenced by
Digital in 2015 (eMarketer)
2015 Brick &
Mortar US Sales
~ $5 Trillion
~4% YoY increase
Key Retail Channels
S
T
O
R
E
S
O
N
L
I
N
E
M
O
B
I
L
E
MOBILE CUTS ACROSS
OMNICHANNEL RETAIL
Objectives of Mobile
Innovation
15. WHO IS PARKMOBILE?
Parkmobile By The Numbers
14
Parkmobile is leading the fast growing industry on every metric
5+ Million
Users
2X+ our closest competitor
36
Of the Top 100 Cities
in the U.S.
70% of addressable market
3X+ our closest competitor
200+ total cities
2,000+
Locations
27%+
Of Parkmobile Members
use Parkmobile when
outside their home market
180,000+
Monthly Downloads
90%
Registration / Download
Rate
200
Exclusive Municipalities
70+
Universities
50+
Airports
99%+
Client Retention Rate
16. WHO IS PARKMOBILE?
Parkmobile By The Numbers
15
Parkmobile is leading the fast growing industry on every metric
4+
Star-Rating in Apple iTunes
Store based on 4,000+
ratings. 10x our closest
competitor
24/7
Customer Support
1st
And only parking provider
to offer on-demand,
reservation and permit
parking as well as transit
and related mobility
700,000+
On-demand Spaces
2.1 million
Exclusive Off-Street
Parking Space Access
100,000+
Daily Transactions
5
Blue Chip Investors
74
Full-Time U.S. Based
Employees
We’re hiring!
17. The Parkmobile Network – Ubiquity Driving Frequency
Broadest coverage of Municipal, Off-
street, Event venues, Airports and
Universities
16
Nationwide coverage drives consumer
utilization wherever and whenever they go
‒ 27% of consumers use Parkmobile outside their
home market
18. The Parkmobile Network Effect
27% of Parkmobile members use
Parkmobile when outside of their home
market
Network “cluster” impact on city-specific
penetration
Municipalities within a 4 hour drive of
another Parkmobile market on average see
15% greater adoption
Market to market adoption further enhanced
through geo-fencing, in-app notifications
and email campaigns
17
Parkmobile Network Effect
“Many of our visitors and residents are familiar with the
application since neighboring communities, such as Rehoboth
and Bethany Beach, also use the service. We look forward to
working with Parkmobile to continue to provide cutting edge
technologies to our constituents”
(Paul Eckrich – City Manager Lewes Hall).
Total Mid-Atlantic: 1.6MM
Users
23. Push Notification – Registration Activation
1,690 “zero transactors” users have transacted post-push notification
16% higher view through conversion than control group that did not receive the Push