This document discusses a case study of a leading private sector bank in India implementing a business process management system using Newgen software. The bank was facing challenges with high volumes, inefficiencies in their manual account opening process, lack of process standardization, and high costs. They implemented Newgen's OmniFlow, OmniDocs, and OmniScan solutions to digitize and automate their end-to-end account opening workflow. This improved processing capacity by over 41%, first time completion by 29%, SLAs by 36%, and reduced turnaround times by 60%, addressing the bank's key challenges.
Download luận văn thạc sĩ ngành tài chính ngân hàng với đề tài: Phát triển dịch vụ Ngân hàng điện tử tại Ngân hàng thương mại cổ phần Á Châu, cho các bạn tham khảo
Báo Cáo Thực Tập Phát Triển Dịch Vụ Thẻ Tín Dụng Tại Sở Giao Dịch Ngân Hàng Thương Mại Cổ Phần Ngoại Thương Việt Nam đã chia sẻ đến cho các bạn nguồn tài liệu hoàn toàn hữu ích. Nếu bạn cần tải bài mẫu này vui lòng nhắn tin ngay qua zalo/telegram : 0934.536.149 để được hỗ trợ tải nhé.
Download luận văn thạc sĩ ngành tài chính ngân hàng với đề tài: Phát triển dịch vụ Ngân hàng điện tử tại Ngân hàng thương mại cổ phần Á Châu, cho các bạn tham khảo
Báo Cáo Thực Tập Phát Triển Dịch Vụ Thẻ Tín Dụng Tại Sở Giao Dịch Ngân Hàng Thương Mại Cổ Phần Ngoại Thương Việt Nam đã chia sẻ đến cho các bạn nguồn tài liệu hoàn toàn hữu ích. Nếu bạn cần tải bài mẫu này vui lòng nhắn tin ngay qua zalo/telegram : 0934.536.149 để được hỗ trợ tải nhé.
Nhận viết luận văn đại học, thạc sĩ trọn gói, chất lượng, LH ZALO=>0909232620
Tham khảo dịch vụ, bảng giá tại: https://vietbaitotnghiep.com/dich-vu-viet-thue-luan-van
Chia sẻ cho các bạn sinh viên tài liệu tốt nghiệp ngành tài chính ngân hàng Chuyên đề thực trạng quản trị tài sản có nội bảng tại ngân hàng nông nghiệp, HOT 2018 các bạn làm chuyên đề tốt nghiệp tài chính ngân hàng vào tải nhé.
Banking professionals can now take advantage of our well-structured and subject-oriented Online Banking PowerPoint Presentation Slides. This electronic banking PPT theme helps you to showcase the obstacles faced by the banking sector that still operates offline. Further, present the problem statement through financial impact, projected revenue, and competition benchmark using our E-banking PowerPoint template. Get access to key stats on online banking, and customer channel preference to present a convincing web banking PPT presentation. Elucidate retail, corporate, or any other online banking type through this easy-to-understand internet banking PowerPoint theme. The digital banking PPT template deck helps you illustrate the leading players in the industry along with the services they offer. This E-banking PowerPoint presentation helps you convey the federal rules and regulations concerning online banking to your audience. Web banking PPT deck helps you in highlighting the implementation process. You can easily explain E-banking software providers, workforce training, costing, and integration with E-commerce platforms. https://bit.ly/30uZUqH
Neobank is taking over the Fintech industry by Ne Dofofan globally. Every day we see a Neo player in the market whose main purpose is to make financial services simpler.
Nhận viết luận văn Đại học , thạc sĩ - Zalo: 0917.193.864
Tham khảo bảng giá dịch vụ viết bài tại: vietbaocaothuctap.net
Tải Luận văn thạc sĩ khoa học kinh tế đề tài: Phát triển dịch vụ thanh toán không dùng tiền mặt tại ngân hàng thương mại cổ phần ngoại thương Việt Nam, chi nhánh Quảng Trị, dành cho những bạn làm luận văn có nhu cầu tham khảo.
Data and experimentation is becoming core of product development in todays world. In this talk I will talk about what I learned from building various products, why data and experimentation matter when building products used by millions of users. The talk will also touch on how we at Customator plan to make it easy for any one to follow a data driven product development approach.
Venue : NUS School of Computing Seminar
Embedded Finance - the $7 Trillion market opportunitySimon Torrance
Embedded Finance is a new way for companies across all sectors to create and capture more value. It allows any brand to create and sell attractive financial services (payments, credit, insurance, investments, savings) either as invisible native components of, or add-ons to, their customer experiences. This helps them to increase loyalty and/or generate new high margin revenue in new ways. For the (software) companies who enable Embedded Finance, this offers a very exciting new market.
Download luận văn đồ án tốt nghiệp ngành tài chính ngân hàng với đề tài: Giải pháp phát triển dịch vụ ngân hàng bán lẻ tại Ngân hàng Thương Mại Cổ Phần Phương Đông chi nhánh Hải Phòng
Luận Văn Phát Triển Thẻ Tín Dụng Tại Ngân Hàng Standard Chartered. Nghiên cứu được thực hiện với hy vọng giúp Ngân hàng SC hiểu và thấy rõ nguyên nhân vì sao hiện nay hoạt động thẻ tín dụng của Ngân hàng SC chưa phát triển. Nghiên cứu cũng đưa ra các giải pháp để Ngân hàng SC xem xét thực hiện trong thời gian tới để đạt mục tiêu phát triển thẻ tín dụng. Ngoài ra, nghiên cứu cũng đưa thêm kiến nghị với cơ quan nhà nước có thẩm quyền về việc tạo điều kiện tốt hơn đối với hành lang pháp lý cho thẻ tín dụng.
Tải Luận văn thạc sĩ khoa học kinh tế đề tài: Phát triển dịch vụ ngân hàng bán lẻ tại ngân hàng nông nghiệp và phát triển nông thôn Việt Nam - chi nhánh Quảng Bình, dành cho những bạn làm luận văn có nhu cầu tham khảo.
Fewer people are going to branches, and doing so less often. Yet branches aren’t going away anytime soon, and they remain one of the most effective ways to grow your business. But what is the role of the branch going forward? This session looks at how your branch model needs to evolve as transactions move to alternate channels.
UPDATE: Company Profile Kny Design - English Russian 2013Franz J. Fuka
We set standards in areas of:
• Lighting design
• Glass design
• Metal construction
We are exclusively bound to the Austrian production
site and create unique niche products in an
unprecedented quality. Our competence is to design
tailor-made sustainable products which have meaning
beyond the resolution of purely functional needs; ones
that also have poetry, communicate subtly something
that touches both, heart and senses, not just by fi tting
in with the culture, but by adding a new dimension to it.
The ingredients of our luxury range are innovation,
complexity work and sustainability.
Our highest goal is to satisfy our clients, suppliers
and employees whereupon profi t maximization is only
second in rank.
Kny Design products will always refl ect our
philosophy of design, emotion and sustainability.
All our products are manufactured following highest
standards of holistic and sustainable production.
Nhận viết luận văn đại học, thạc sĩ trọn gói, chất lượng, LH ZALO=>0909232620
Tham khảo dịch vụ, bảng giá tại: https://vietbaitotnghiep.com/dich-vu-viet-thue-luan-van
Chia sẻ cho các bạn sinh viên tài liệu tốt nghiệp ngành tài chính ngân hàng Chuyên đề thực trạng quản trị tài sản có nội bảng tại ngân hàng nông nghiệp, HOT 2018 các bạn làm chuyên đề tốt nghiệp tài chính ngân hàng vào tải nhé.
Banking professionals can now take advantage of our well-structured and subject-oriented Online Banking PowerPoint Presentation Slides. This electronic banking PPT theme helps you to showcase the obstacles faced by the banking sector that still operates offline. Further, present the problem statement through financial impact, projected revenue, and competition benchmark using our E-banking PowerPoint template. Get access to key stats on online banking, and customer channel preference to present a convincing web banking PPT presentation. Elucidate retail, corporate, or any other online banking type through this easy-to-understand internet banking PowerPoint theme. The digital banking PPT template deck helps you illustrate the leading players in the industry along with the services they offer. This E-banking PowerPoint presentation helps you convey the federal rules and regulations concerning online banking to your audience. Web banking PPT deck helps you in highlighting the implementation process. You can easily explain E-banking software providers, workforce training, costing, and integration with E-commerce platforms. https://bit.ly/30uZUqH
Neobank is taking over the Fintech industry by Ne Dofofan globally. Every day we see a Neo player in the market whose main purpose is to make financial services simpler.
Nhận viết luận văn Đại học , thạc sĩ - Zalo: 0917.193.864
Tham khảo bảng giá dịch vụ viết bài tại: vietbaocaothuctap.net
Tải Luận văn thạc sĩ khoa học kinh tế đề tài: Phát triển dịch vụ thanh toán không dùng tiền mặt tại ngân hàng thương mại cổ phần ngoại thương Việt Nam, chi nhánh Quảng Trị, dành cho những bạn làm luận văn có nhu cầu tham khảo.
Data and experimentation is becoming core of product development in todays world. In this talk I will talk about what I learned from building various products, why data and experimentation matter when building products used by millions of users. The talk will also touch on how we at Customator plan to make it easy for any one to follow a data driven product development approach.
Venue : NUS School of Computing Seminar
Embedded Finance - the $7 Trillion market opportunitySimon Torrance
Embedded Finance is a new way for companies across all sectors to create and capture more value. It allows any brand to create and sell attractive financial services (payments, credit, insurance, investments, savings) either as invisible native components of, or add-ons to, their customer experiences. This helps them to increase loyalty and/or generate new high margin revenue in new ways. For the (software) companies who enable Embedded Finance, this offers a very exciting new market.
Download luận văn đồ án tốt nghiệp ngành tài chính ngân hàng với đề tài: Giải pháp phát triển dịch vụ ngân hàng bán lẻ tại Ngân hàng Thương Mại Cổ Phần Phương Đông chi nhánh Hải Phòng
Luận Văn Phát Triển Thẻ Tín Dụng Tại Ngân Hàng Standard Chartered. Nghiên cứu được thực hiện với hy vọng giúp Ngân hàng SC hiểu và thấy rõ nguyên nhân vì sao hiện nay hoạt động thẻ tín dụng của Ngân hàng SC chưa phát triển. Nghiên cứu cũng đưa ra các giải pháp để Ngân hàng SC xem xét thực hiện trong thời gian tới để đạt mục tiêu phát triển thẻ tín dụng. Ngoài ra, nghiên cứu cũng đưa thêm kiến nghị với cơ quan nhà nước có thẩm quyền về việc tạo điều kiện tốt hơn đối với hành lang pháp lý cho thẻ tín dụng.
Tải Luận văn thạc sĩ khoa học kinh tế đề tài: Phát triển dịch vụ ngân hàng bán lẻ tại ngân hàng nông nghiệp và phát triển nông thôn Việt Nam - chi nhánh Quảng Bình, dành cho những bạn làm luận văn có nhu cầu tham khảo.
Fewer people are going to branches, and doing so less often. Yet branches aren’t going away anytime soon, and they remain one of the most effective ways to grow your business. But what is the role of the branch going forward? This session looks at how your branch model needs to evolve as transactions move to alternate channels.
UPDATE: Company Profile Kny Design - English Russian 2013Franz J. Fuka
We set standards in areas of:
• Lighting design
• Glass design
• Metal construction
We are exclusively bound to the Austrian production
site and create unique niche products in an
unprecedented quality. Our competence is to design
tailor-made sustainable products which have meaning
beyond the resolution of purely functional needs; ones
that also have poetry, communicate subtly something
that touches both, heart and senses, not just by fi tting
in with the culture, but by adding a new dimension to it.
The ingredients of our luxury range are innovation,
complexity work and sustainability.
Our highest goal is to satisfy our clients, suppliers
and employees whereupon profi t maximization is only
second in rank.
Kny Design products will always refl ect our
philosophy of design, emotion and sustainability.
All our products are manufactured following highest
standards of holistic and sustainable production.
METIS D3.4: paquetes definitivos para los talleres: talleres para los diferen...METIS-project
Varias décadas de investigación en tecnología de aprendizaje potenciado (Technology-Enhanced Learning, TEL) han demostrado claramente el potencial de la tecnología digital para transformar la educación. Sin embargo, el impacto de la investigación TEL sobre las prácticas del día a día en la enseñanza-aprendizaje aún está lejos de cumplir con este potencial. Podría decirse que se trata de una brecha en la capacidad de diseño para el aprendizaje: los educadores necesitan las herramientas y competencias que les permitan identificar los retos educativos, describir el contexto en que se producen, identificar las oportunidades que ofrece la tecnología, los conocimientos derivados de la investigación, e idear nuevas experiencias de aprendizaje. Para llenar este vacío, los educadores necesitan herramientas y prácticas. Herramientas que les apoyaría a través de un ciclo de diseño de aprendizaje - desde la concepción hasta la implementación y evaluación de innovaciones tecno-educativa. Se hacen necesarias prácticas profesionales que utilicen este tipo de herramientas para garantizar la solidez y eficacia de sus innovaciones y que consigan hacer del diseño para el aprendizaje un hábito diario y parte de su identidad profesional. El proyecto METIS (http://metis-project.org/) Tiene como objetivo contribuir a este objetivo, al proporcionar a los educadores un entorno de diseño de Aprendizaje Integrado (Integrated Learning Design Environment, ILDE) (Hernández-Leo, Asensio-Pérez, Derntl, Prieto, y Chacón, 2014;Hernández-Leo et al., 2015) y un “paquete de taller” para la formación de educadores en el uso de la ILDE para apoyar el diseño eficaz de aprendizaje.
El paquete de Trabajo 3, dirigido por la Universidad Abierta de Reino Unido (Open University of the UK), se ocupa del diseño y desarrollo del paquete de taller.
Este documento es la versión final del paquete taller METIS. Incluye
• un meta-diseño para talleres METIS que proporciona una estructura reutilizable flexible para que los talleres se pueden personalizar para satisfacer las diferentes necesidades,
• una descripción de los fundamentos y metodología pedagógica en que se basa el meta-diseño
• orientación para crear instancias de la meta de diseño en diferentes contextsand
• paquetes de ejemplo del taller basado en el meta-diseño para tres sectores educativos diferentes.
Este documento proporciona a los educadores una base para la puesta en marcha de talleres sobre el uso del ILDE para apoyar el diseño eficaz de aprendizaje. Para crear y ejecutar un taller adecuado para su propio contexto, proceda de la siguiente manera. En primer lugar, valore el meta-diseño; a continuación, elija uno de los paquetes de ejemplo de los talleres más cercanos a su contexto; por último, utilice las directrices para adaptarlo a sus necesidades.
Business Process Management for Successful Core Banking ImplementationsCognizant
Banks must upgrade their business process management (BPM) systems for their core banking systems rapidly and seamlessly, sometimes retaining legacy systems but more often instituting new IT architectures. The four areas to focus on are human processes (and procedures), systems processes, business rules engines and business activity monitoring.
The prestigious annual Global Awards for Excellence in BPM are highly coveted by organizations that seek recognition for their achievements.
How do we promote BPM through the Awards?
By helping the entire industry continue to evolve and mature and for BPM practitioners to learn from each other through these outstanding examples by gaining visibility into BPM excellence and best practices.
Some organizations significantly outperform others in their industry. They become more agile by adopting smarter work practices and transforming their business processes to be more dynamic, collaborative, and connected.
Often, the business processes themselves create competitive advantage. Increased revenue at reduced cost makes more money for a very effective business. Changing market opportunities, customer demands, new technology and calls for cost reduction can make it seem impossible to keep operational chaos at bay.
Learn more here: http://bpmf.org/
During the CSR Week 2019, Newgen celebrated the inspiring efforts of Mr. Satendra Srivastava by felicitating him with the volunteer of the year award. He made time from his busy work schedule and emerged as an active contributor in Newgen’s CSR activities.
The eventful CSR week culminated with an interesting game of Tambola at Newgen offices in Noida SEZ, Okhla Ph-1 and Chennai. The Tambola event commenced with the CSR team introducing Newgen ‘s CSR activities followed by the Sadbhavna children sharing their experiences with Sadbhavna Trust.
During the CSR Week 2019 regular donors were felicitated for their selfless support and donation towards the education and wellbeing of Sadhbhavna children.
It’s great when customers volunteer for CSR program. Brendan Hegarty, Mike Lakin, and Dominic Wate from Tokio Marine HCC interacted with our students at Tekhand School.
Newgen celebrated Diwali with the little artists who decorated beautiful diyas to light up the festival.
The Sadbhavna diya painting session marked the colorful beginning of CSR week 2019-2020. The event involved children from the age group of 4 years to 20 years and was focused on honing creativity in children while having fun. Children enjoyed the event a lot and mesmerized us with their creative skills.
Digital has brought about change in everything we do.
Your business needs to adapt to changing customer
dynamics and respond to competitive forces in real-time.
Your customers, partners, and suppliers are on their toes
and they expect you to be up and running too.
Thus, IT leaders have to imbibe the concept of the platform ecosystem and think in terms of creating the “platforms that cohesively work internally and externally to enable a
multimodal connect for delivering digital enterprise.”
Take following steps to Platformize:
1. Build Contextual Process
Platform
2. Integrate mobility and social in
process applications
3. Deliver Process Experience
4. Elevate Orchestration
5. Loosely Couple resources
6. Create and Carry Process
Context
7. Practice Platform Governance
8. Think Big, Start Small, Earn
quick wins, Expand
9. Leverage Agile Methodology
and Accelerators
For more information visit: http://www.newgensoft.com/
Banking and Finance process automation solutions that drive better profitability, market share, compliance adherence and customer experience.
Engage Customers Better
Offer your customers a smooth banking experience, with on-demand product and service offerings made available over a multi-platform environment.
Enhance Market Share
Develop and deploy efficient processes to onboard customers, introduce new products and expand market reach, enhancing your top-line and bottom-line growth.
Ensure Compliance
Never miss a beat when it comes to compliance and regulatory adherence with a dynamic rules driven system.
Learn More: http://www.newgensoft.com/solutions/banking-finance/
Digital is in everything we do today. In how we transact, in how we entertain, in how we unwind, in how the next generation ‘thinks’! People make a business DIGITAL.
HUMAN ELEMENT IS CORE TO DIGITAL. LET PROCESSES INVOLVE & EVOLVE.
Wealth Management reporting has undergone substantive changes in the last couple of years. As the market grows more competitive and highly monetized, financial enterprises are witnessing a paradigm shift in consumer behavior. HNIs expect that their bank to drive robust information management and customized on-demand communication enabling faster and effective decision making.
To address all these requirements Newgen provides a Wealth Management Reporting Solution.
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
Skye Residences | Extended Stay Residences Near Toronto Airportmarketingjdass
Experience unparalleled EXTENDED STAY and comfort at Skye Residences located just minutes from Toronto Airport. Discover sophisticated accommodations tailored for discerning travelers.
Website Link :
https://skyeresidences.com/
https://skyeresidences.com/about-us/
https://skyeresidences.com/gallery/
https://skyeresidences.com/rooms/
https://skyeresidences.com/near-by-attractions/
https://skyeresidences.com/commute/
https://skyeresidences.com/contact/
https://skyeresidences.com/queen-suite-with-sofa-bed/
https://skyeresidences.com/queen-suite-with-sofa-bed-and-balcony/
https://skyeresidences.com/queen-suite-with-sofa-bed-accessible/
https://skyeresidences.com/2-bedroom-deluxe-queen-suite-with-sofa-bed/
https://skyeresidences.com/2-bedroom-deluxe-king-queen-suite-with-sofa-bed/
https://skyeresidences.com/2-bedroom-deluxe-queen-suite-with-sofa-bed-accessible/
#Skye Residences Etobicoke, #Skye Residences Near Toronto Airport, #Skye Residences Toronto, #Skye Hotel Toronto, #Skye Hotel Near Toronto Airport, #Hotel Near Toronto Airport, #Near Toronto Airport Accommodation, #Suites Near Toronto Airport, #Etobicoke Suites Near Airport, #Hotel Near Toronto Pearson International Airport, #Toronto Airport Suite Rentals, #Pearson Airport Hotel Suites
Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
Website – www.pmday.org
Youtube – https://www.youtube.com/startuplviv
FB – https://www.facebook.com/pmdayconference
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
Buy Verified PayPal Account | Buy Google 5 Star Reviewsusawebmarket
Buy Verified PayPal Account
Looking to buy verified PayPal accounts? Discover 7 expert tips for safely purchasing a verified PayPal account in 2024. Ensure security and reliability for your transactions.
PayPal Services Features-
🟢 Email Access
🟢 Bank Added
🟢 Card Verified
🟢 Full SSN Provided
🟢 Phone Number Access
🟢 Driving License Copy
🟢 Fasted Delivery
Client Satisfaction is Our First priority. Our services is very appropriate to buy. We assume that the first-rate way to purchase our offerings is to order on the website. If you have any worry in our cooperation usually You can order us on Skype or Telegram.
24/7 Hours Reply/Please Contact
usawebmarketEmail: support@usawebmarket.com
Skype: usawebmarket
Telegram: @usawebmarket
WhatsApp: +1(218) 203-5951
USA WEB MARKET is the Best Verified PayPal, Payoneer, Cash App, Skrill, Neteller, Stripe Account and SEO, SMM Service provider.100%Satisfection granted.100% replacement Granted.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Sustainability: Balancing the Environment, Equity & Economy
How to Reduce Customer on Boarding Time
1. Case Study BANKING
SOLUTIONS FOR BUSINESS PROCESS & CONTENT MANAGEMENT
Business Process Management System
For a Leading Private Sector Bank
Overview
The bank is among the first of the new-generation private-sector banks
granted licenses in the mid-nineties to drive the process of reform in the
banking sector. During this tenure, the bank has progressed in the areas
of technology-supported processes, cost-efficient, and customer-friendly
banking systems. The success path has not only been in the Corporate
and Wholesale Banking but also in the Retail Banking.
Apart from the Corporate, Wholesale and Retail banking, the other
broad lines of business include Treasury and Foreign Exchange,
Investment Banking, Capital Markets, Non-Resident Indian (NRI)/High
Net worth Individual (HNI) Banking, and Information Technology
(through a subsidiary). The bank provides multi-channel facilities
including ATMs, Net Banking, Mobile Banking, Phone Banking, Multi-
city Banking and International Debit Cards.
The Challenge
The bank found that there was wide business growth potential for the
various banking and security products along with other services it
The bank is among the first of the offered, provided they could become customer centric, scale up their
new-generation private-sector operations and at the same time maintain cost efficiencies and targeted
banks granted licenses in the mid- service levels.
nineties to drive the process of
reform in the banking sector. Furthermore, in late 2008, the bank observed that the existing account-
opening environment had grown more complicated, due to changing
market environment and regulatory mandates. The bank experienced
that the manual movement of original documents resulted in a greater
turn-around-time (TAT) for the account opening process. The bank also
found that the application quality along with the CPU usage was
deteriorating. It was leading to a lot of iterations and re-work.
Moreover, the documents transferred via courier were also getting
misplaced during the transit from the branch offices to the central office.
The escalations and intimations were done manually via mail. It was
further observed that this manual process was prone to errors. The
document verification and status updating was being carried out using
Excel sheets in which the TAT was not monitored.
Other key challenges are highlighted below:
! High Transaction volumes coupled with high annual growth rate
being envisaged along with increasing geographical spread
! Multiple products across Current Account and Savings Account
,Third Party Products being serviced across a wide geography through
www.newgensoft.com
2. Case Study BANKING
SOLUTIONS FOR BUSINESS PROCESS & CONTENT MANAGEMENT
separate operating models as suited for each sourcing channel
! Process implementation and monitoring not fool proof: Due to the
spread and the multiplicity of processes, accentuated by the changes in
the external environment like regulatory mandates as well as
competition, the changes to the operating processes are very frequent.
Without a system tool, manual implementation of the processes was
prone to errors. Variations crept in at different centers, which were
difficult to detect and influenced the uniform customer experience
! Manual monitoring of operational metrics: The core banking
system did not provide metrics for each work item for each stage of
processing. Rather these systems only gave data for one of the stages in
the process i.e. Account opening. Most of customer issues occurred pre
and post account opening, for which there were no system metrics.
These metrics were manually tracked and were costly to record since it
was duplicity of work and could at times be inaccurate
The Benefits
! Process redundancies: All processes had significant redundancies
! Processing capacity increased by
around data capture and work forwarding since manual recording was
over 41% done at each stage. The data captured at the previous stage remained in
! Completing the process first time individual department PC files and was created afresh at the next stage
right (FRT), improved by 29%. ! High cost of operations: The cost of operations was high due to
! Adherence to SLAs improved by manual work forwarding and movement of physical files through
36% courier between branches and central operations. Physical storage at
! TAT improved by 60%. The field offices was also cost intensive and resulted in delays in retrieving
solution enabled the bank to physical records
reduce turn-around-time (TAT). ! High degree of operational risk: With all account / transaction
The bank can now use the documents existing only in physical form, without and digital backup,
Newgen solution to drive overall the degree of operational risk was very high in case the physical storage
operational excellence was compromised. Work re-routing and distribution across various
! The solution encompasses a geographical locations was also not possible due to dependence on
customer centric approach physical documents for processing
fulfilling the main objective of ! Non standard customer service: Due to variations in process
efficient account opening implementation across locations and time taken to secure central
! Quick and easy retrieval of operations approvals, the customer service and customer experience was
documents, resulting in manifold not uniform across the various branches of IBL
increase in the efficiency of the
entire process
The Newgen Solution
The Newgen Solution consisted of OmniFlowTM, OmniDocsTM and
TM
OmniScan . Newgen's BPM product suite, called OmniFlow™ is a
Universal Workflow Solution. OmniDocs™ solution tightly integrated
with the OmniFlow™ solution enables document scanning, indexing,
archival and retrieval processes once the documents/forms get
transferred in the workflow. OmniScan™ enables the document
scanning for the customer(s) at the Regional Processing office followed
by transferring the documents to the BPM enabled workflow.
The Account Opening Process was implemented by the bank on very
fast track across all 230+ branch network at the time of implementation
along with Representative Offices located abroad.
Implementation also involved setting up independent scanning HUBs
for region and branches producing high numbers. Entire process is
www.newgensoft.com
3. Case Study BANKING
SOLUTIONS FOR BUSINESS PROCESS & CONTENT MANAGEMENT
complying with norms of RBI (Central Bank of India) and Audit.
Scanning HUB is not only responsible for Scanning but also responsible
for Physical Form Management. The bank has implemented process in
record breaking time of 3 months which involves setting up scanning
HUB at 30 key locations and training and initiation from all 230+
branch network.
The solution provided by Newgen catered to the various sub-processes
for the Account Opening Process. The solution worked upon and
enhanced the following sub-processes:
! Branch Operations: The account opening applications are received
and introduced in the Workflow by creating work item(s). An initial data
entry is performed and the work item is routed to the branch verification
work step.
! Scanning at HUB: The documents for all the introduced work item(s)
against each application number are scanned at the Branch/HUB. The
image QC is carried out at the Branch/HUB scanning station.
The Challenges ! Quick Account Opening: It involves Document Verification at the
! Process implementation and CPU along with the data entry make and check feature. This is
monitoring not fool proof accomplished by viewing the scanned images available in the
TM
! Manual monitoring of OmniFlow . The work item(s) are routed to Audit followed by the
operational metrics DMS archival.
TM
! Process redundancies ! Signature Download: The OmniScan cropped signatures are
TM
! High cost of operations available in OmniDocs . Newgen provides the feature of searching and
! High degree of operational risk downloading the signature along with the application form documents.
! Non standard customer service This further leads to faster processing.
! Tatkal Process: The solution generates the account numbers and
dispatches the Welcome kit.
The bank took an initiative to centralize a number of back office
operations so as to improve operational controls, bring about
standardization and reduce the operational work at the branches.
With Centralization, the bank experienced that the physical movement
of documents resulted in a greater turn-around time (TAT) for the
account opening process. In case of exceptions, the exception resolution
added further to the a/c opening TAT since documents had already
reached central operations and exception notification was not online.
A COE (Center of Excellence) was formulated with the cross-functional
team from the bank and supported by the Newgen consultants. The COE
works towards the continuous improvement of the processes in the
bank.
Note: Within a span of two months of going live, the bank has successfully
processed more than 10,000 Account Opening Applications (work items) in the
system. Moreover, the efficient solution provided by Newgen has encouraged
the bank to plan and automate other bank processes like the Procurement,
Business Banking and Claim/Bill Disbursement processes.
www.newgensoft.com
4. Case Study BANKING
SOLUTIONS FOR BUSINESS PROCESS & CONTENT MANAGEMENT
The Benefits
Newgen solution benefitted the bank in the following ways:
! Processing capacity increased by over 41%
! Completing the process first time right (FRT), improved by 29%.
! Adherence to SLAs improved by 36%
! TAT improved by 60%. The solution enabled the bank to reduce turn-
around-time (TAT). The bank can now use the Newgen solution to drive
overall operational excellence
! The solution encompasses a customer centric approach fulfilling the
main objective of efficient account opening
! Quick and easy retrieval of documents, resulting in manifold increase
in the efficiency of the entire process
! System guidance for processing the Account Opening form
! Cost cuttings resulting from documents being converted to digital
scanned images as well as reduction in photocopying and courier costs
Newgen prestigious clients ! High-level scrutiny by system for processing the applications
include HSBC Bank, Deutsche ! Web based access to images from different locations
Bank, Hua Nan Bank, ICICI ! Rights based access to the system for ensuring security
Bank, IDBI Bank, State Bank of
I n d i a , I N G Vy s y a B a n k ,
CitiFinancial, RAK Bank, Bank About Newgen
of Tanzania, Max New York Life, Newgen Software Technologies Limited is the market leader in Business
Bajaj Allianz, Royal Sundaram Process Management (BPM) and Enterprise Content management
Alliance, Unilever, Philips, GE (ECM), with a global footprint of 800 installations in over 40 countries
Countrywide, EXL, Satyam with large, mission-critical solutions deployed at the world's leading
Nipuna, iGATE, Core 3, Ranbaxy, Banks, Insurance firms, BPO’s, Healthcare Organizations, Government,
GSL, Kenyan Airways and SEC Telecom Companies & Shared Service Centers.
Phillippines.
Newgen Software has been positioned in the Magic Quadrant for
Business Process Management (BPM) and Enterprise Content
Management (ECM). The company has been recognized by
distinguished analyst firms like Frost and Sullivan as A 'Hot Company
to Watch for' in their global ECM Market report, 2009 and by IDC in its
exclusive report “Newgen Software: Global Leader in Business Process
Management and Document Management Solutions”. Newgen is a
winner of prestigious awards, such as the CNBC-TV18, “Emerging
India Award 2008”.
With HSBC and SAP investment, Newgen is one of the rare product
company to have backing of both leading financial and technology
companies of the world. Newgen’s Quality Systems are certified against
ISO 9001:2008 and Information Security Standard, ISO 27001:2005.
Newgen has been assessed at CMMI Level3.
Corporate Office US UAE
Newgen Software Technologies Ltd. Newgen Software Inc.. Newgen Software Technologies Ltd.
A-6, Satsang Vihar Marg, 1364 Beverly Road, Suite 300 YI 46, PO Box 120586
Qutab Institutional Area, McLean, VA 22101 Sharjah Airport International Free Zone
New Delhi - 110 067 INDIA Tel: +1-703-439-0703 Sharjah, United Arab Emirates (UAE)
Tel: +91-11-4077 0100, 2696 3571 Email: usa@newgensoft.com Email: emea@newgensoft.com
Fax: +91-11-2685 6936
Email: corpmktg@newgensoft.com UK
Newgen Software Technologies Ltd.
www.newgensoft.com
68 Lombard Street,
BK-CS-the bank
London EC3V, 9LJ
Tel: +44-207-868 1736
Mobile: +44-78154 96669
Email: intmkt@newgensoft.com