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RESUME
R.K.Thiagaraj
E-mail: thiagarajinfo@gmail.com
Contact: +91-9994030394
Summary:
 System Engineer with 3.3 years of Experience in Windows, VMware, and IT Support. Actively
demonstrated strong analytical, troubleshooting and Interpersonal skills with a customer
focused approach.
 Proven lead ability to create and deliver solutions tied to business growth, organizational
development and systems/network optimization.
 Having good skill with problem identifier and troubleshooter comfortable managing systems,
projects and teams in a range of IT environments.
Technical Skills:
Windows Server 2003, 2008
 Having hands on experience on Windows 2003 and Windows 2008
Servers.
 Experience in implementing and maintaining Active Directory services using windows 2003 and
Windows 2008 servers.
 Experience to configure and maintain DHCP,DNS, IIS , File & Print servers
 Managing NTFS permission and Cluster environment
 RAID Configurations and Disk management utilities tools.
 Managing Storage Resources and disk mirroring.
 Creating users and assigning rights, Profiles, Home directories etc.
 Can configure windows as Terminal Server for Remote Administration as well as Application
servers to publish Applications.
VMware Administrator
 VMware Infrastructure 5.x/vSphere Installation & Configuration
 Planning and Designing VMware vSphere (ESXi 5.1/ESXi 5.5 and
VMware Virtual Center)
 Installation, Configuration and maintenance of Hosted VMware products.
 Design, Implementation, Testing and Deployment of VMware Infrastructure
 Installation, Configuration and Administration of VMware vSphere4, ESX 5.5 and ESXi Server.
 VMware vSphere client, Virtual vCenter Server.

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 Virtual Networking(Virtual Switches, VM Kernel Ports)
 And Virtual Storage (Access Control and VMFS Data stores)
 Creation, Management and Configuration of Virtual Machines, Clone and Templates.
 Customizing guest operating system on Virtual Machines.
 High availability, Clustering, vMotion, Storage vMotion.
 System Administration-Managing Users, Groups, Roles and Access Permissions.
 Setting up and monitoring performance monitoring and capacity planning.
Professional Skills:
Experience I
 Client : CGI
 Designation : Customer Support Engineer.
 Duration : October 2014 to till date.
Responsibilities:
 Installing, Supporting and Maintaining servers ( Physical & Virtual servers)
 Performing Health Check Of server
 Supporting Active Directory infrastructure
 Creating Group Policies and implementation as per standard procedures.
 Managing the servers remotely using tools like DRAC and ILO etc.
 Worked on the problems and provided Root cause for the incidents.
 Perform patching /up gradation of servers
 Creating and managing Print queues in the print servers
 Resolving shared drive issues
 Backup and Recovery of data (VERITAS Net backup)
 Installing VMware ESXI 5.x in new Host
 Using VSphere deploying the virtual servers.
 Creating Virtual Switches & Port groups in virtual Environment.
 Managing & Administering vCenter Server for handling HA & DRS Cluster Environment
 Installing virtual servers & Assigning delegation to respective tracks
 Increase CPU, RAM and Disk for virtual machine based on the client request
 Creating Resource pool and Affinity Rules in DRS
 Taking Snapshot, Creating templates & Clone the Virtual Machines
 Server Consolidation with VMware Converter (P2V and P2V Conversions)
 Good exposer in vMotion and svMotion migrations.
 Taking ESX configuration backup & restoring using host profiles.
 Co-ordination with on-site team in case of any High priority issues.
 Hosting weekly on calls with on-site team to discuss if there are any issues or concerns.
 Worked in 24*7 environments in Shifts.

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Experience II
 Organization : Satvat Infosol Pvt Ltd.,
 Designation : Technical Support Engineer.
 Duration : April 2013 to June 2014.
Responsibilities:
 Installing, Configuring and Hardening of Windows 2003 / 2008 Servers.
 Installing and Maintaining of the ESX/ESXi 5.0 Servers, vCenter.
 Managing existing ESXi or ESX hosts with vCenter Server
 Expertise on Creating virtual machines, install operating systems inside VM’s and install VM tools
and configure these VM’s based on customer requirements.
 Increase CPU, RAM and Disk for virtual machine based on the client request
 Deploying VM’s through templates and cloning Technologies
 Monitoring VSphere environment using VCenter Server.
 Installation and Configuration of Network printers and Scanner and its basic level of
troubleshooting.
 Configuring and Managing DNS, DHCP & Active Directory.
 Creation and management of Domain and user accounts as well as assign access rights and
permission to use internet facility.
 Perform timely Patch management as per the Schedule.
 Maintained Asset inventory for Servers, Desktops, Laptops, Printers and Scanners.
 Project Involved and conduct both online and offline exams in all over India (online exams are
TNPSC, NPCIL, BARC, HAL, L&T, RCI, Role is network admin and offline exams are NAVY,SAIL,HAL,
Role is Exam administrator)
Educational Qualification:
Degree Institution University/Board
CGPA/Marks
Obtained
B.Tech(IT)
P.G.P College of
Engineering and
Technology,
Namakkal
ANNA UNIVERSITY 7.5
HSC MAM Higher
secondary school
STATE BOARD 73
SSLC MAM Higher
secondary school
STATE BOARD 80

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Certification Details:
 I have completed CCNA and, MCSE course in sansbound institute.
Personal Details:
Name : Thiagaraj
Fathers name : RadhaKrishnan.
D.O.B : 10.07.1991
Blood Group : B+ve.
Nationality : Indian
Address : Medavakkam, Chennai-100.
Declaration:
I hereby declare that the information furnished above is true, correct and complete to the best of
my knowledge.
SIGNATURE
(R.K.THIAGARAJ)