Getting everyone on the same page is vital for the success of any agile effort. Systematic, visual representations – maps of the user experience -- help align team towards a common goal. You’re probably already familiar with mapping techniques already out there: journey maps, experience maps, user story mapping and more. But how do we apply these techniques in remote teams? The shared understanding that visualizations offer seems to get lost when interacting through Slack, Skype and the like. For sure, better tools can help remote collaboration, but ultimately distributed UX design requires a new set of skills.

1. Visualizing UX for
Remote Team Alignment

2. @JimKalbach

3. 1. Visualizing UX
2. Remote work

4. PART 1

5. You’ve got to start with
the customer experience
and work back toward
the technology –
not the other
way around.
1997

9. Created by Effective UI

10. Erik Berkman (author of Designing Mobile Interfaces)

12. Individuals
Organization
Value

14. “Diagrams are compelling
documents that invite
engagement by others.”

15. COLLABORATION

18. EXAMPLE: SNAP SUPPORT

19. PART 2

20. ROBERT KAPLAN
& DAVID NORTON
“Linking the Balanced Scorecard to Strategy” 1996
REMOTE WORK

21. POLL

25. Survey on Remote Design
• 275 designers from around the world
• Mostly digital product designers
• Companies from one to over 10,000

26. FREQUENCY OF REMOTE WORK

27. CHALLENGES

28. QUALITY OF WORK

29. REMOTE DESIGN
• Visual
• Divergent
• Iterative

30. REMOTE DESIGN THINKING
Hanno.co: “Getting into remote design thinking with MURAL”
https://logbook.hanno.co/remote-design-thinking-with-murally/

31. SKETCHING
Nathan Curtis, “Sharing Sketches Remotely”
http://www.eightshapes.com/blog/2011/08/19/sharing-sketches-remotely/

32. REMOTE BRAINSTORMING
Jeff Gothelf: “Remote collaborative brainstorming and sketching”
http://www.jeffgothelf.com/blog/remote-collaborative-brainstorming-and-sketching-part-i/

33. LEAN UX

34. DESIGN STUDIOS

35. DESIGN STUDIO

36. USER STORY MAPPING

39. Work is not a place,
it’s what you accomplish with others

40. @JimKalbach
LinkedIn Group: Effective Remote Design
Workshop: “Mapping Experience”
UX STRAT Conference, Tuesday Sept 8, Athens GA
Danke schön