Experience mapping serves as a perfect activity to bring into sprints. Diagrams allow you to pull together a wealth of information in a compact and compelling format that is efficient to use. They are well-suited for agile teams. The key is to focus on engaging others in dialog. It’s not about the map (noun), it’s about mapping (verb). Turn customer insight in to action within the context of a sprint. This talk will show you how to visualize the user experience quickly and leverage mapping in sprints. I’ll debunk the myth the mapping is a heavy, upfront activity. In fact, when done rapidly, mapping experiences becomes a springboard into creativity and solving real customer problems quickly.