Many managers still believe that having superior technical or domain knowledge is sure way to succeed in career. However, the reality is that, as you go up in the career ladder , it is all about people management skills. This seminar and series of 3 of them are designed to impart the knowledge and provide certain tips for effectively managing people by understanding the human behavior.
Our behaviour is product of both our inborn –genetic conditioning- and product of our world experiences. Infact if one does really ask this question as to when was I born ? The answer will not be a simple “ I was born on x date.” Starting with the genetic birth- when the conception took place in mother’s womb, We are physically born when the mother delivered, then the psychological birth when our childhood conditioning took place, and then the emotional birth during adolescent days, when our own emotional conditioning took place and finally the social birth when we adjusted and learnt from the societal influences
In organisations when we work there are shifting priorities and conflicting short term goals ;though everyone agrees that there is one common goal that is growing business and making profit. If These conflicts are not managed by having the necessary skills ,ultimately can lead to unhappiness as every one fears failure We can therefore say better conflict management can lead to dealing with people effectively or vice versa
We can’t predict the behaviour of people. Can we? For that matter we can’t even predict our own behaviour as we react to situations or react to what others do to us. Human nature is to display emotions along with outward behaviour
Leadership patterns 2011
Leadership extreme ends <ul><li>The transactional leadership style was first described by Max Weber in 1947, and again by Bernard M. Bass in 1981. </li></ul><ul><li>Transactional leaders are on the opposite leadership theory spectrum relative to transformational leaders. </li></ul><ul><li>The former depends on a system of rewards and punishments, while the latter takes advantage of internal motivations. </li></ul>Page December 29, 2010
The theory behind transformational leaders <ul><li>based, on the hypothesis that leaders can exploit a need of the follower. </li></ul><ul><li>These particular needs are not based on quid pro quo transactions, but higher order needs. </li></ul><ul><li>These needs are those of the total person, and are closely aligned with the internal motivational factors of the follower. </li></ul>Page December 29, 2010
Page December 29, 2010 Transactional leadership The common leadership pattern found is Transactional leadership. e.g. When CEO is closely monitoring and focusing on Realization. Utilization, Gross margins and EBITA day after day Quarter after Quarter. He is just indulging in Transactional leadership Result is budgeted targets are achieved and everyone works hard To satisfy the CEO who in turn Satisfies the board
What is the answer for Growth and transformation? Page December 29, 2010 Transformation happens when the leader is changing from Transaction to Transformational style This is not just another fashionable script on leadership style . Sure, some leadership styles work best in changing situations. Transformational leadership only can change and transform the followers by culture change and change the organization
Page . Saama-Confidential Transformational leadership ------ four critical factors: December 29, 2010 <ul><li>The leader and follower relationship : </li></ul><ul><ul><li>Transformational leadership needs deeper understanding of each other’s needs. </li></ul></ul><ul><ul><li>Unlike Transactional leader the transformational leader has to win and work on trust .He has to make huge deposits in emotional bank account </li></ul></ul><ul><li>The Intellect than information: </li></ul><ul><ul><li>The transformational leader always creates the right atmosphere for the followers to express themselves fearlessly. The aim is to get information insight rather than information, The goal orientation of transactional leader does not provide for information insight </li></ul></ul>
4 key elements for success Page December 29, 2010 3-Inspiration. Transformational leader he gives people a myriad avenues to work better while enjoying the ride. Freedom is granted . 4-Influence. Transformational leaders influence people by internalizing and sharing the vision, the transformational leader manages to inspire followers to be enjoying every moment of co creating and increasing the organisational effectiveness and performance .
<ul><li>Transformational leadership is shifting paradigms </li></ul><ul><li>it is about large scale Change. </li></ul><ul><li>It’s about how leaders could transform their organizations to consistently deliver the value at the same level over and over again. </li></ul><ul><li>To their followers and their customers. </li></ul><ul><li>Transformational leadership mainly is in creating positive change in the organization. </li></ul><ul><li>These “transformers” can then change their level of service and look out for the whole group. </li></ul><ul><li>A transformational leader doesn’t just demand results. He motivates his people, increases their morale and helps them achieve peak performance. </li></ul>WHAT IS TRANSFORMATIONAL LEADERSHIP? Page Saama-Confidential December 29, 2010
Page Saama-Confidential December 29, 2010 Transformational leader behaviour
Page <ul><li>Transactional leaders brilliantly make things happen as per goals that are set by him </li></ul><ul><li>Goal setting is always top down </li></ul><ul><li>They even micro manage and even can upset whole lot of </li></ul><ul><li>second level managers. </li></ul><ul><li>They make attempt to be nice </li></ul><ul><li>Leadership Style is more of telling and occasionally selling </li></ul><ul><li>They talk of delegating but rarely do it </li></ul><ul><li>they are workaholic and expect every one around to do same </li></ul><ul><li>Do not care about work life balance </li></ul><ul><li>The leader is shouting boss and everyone agrees in front of him only to defy once the leader out of the scene </li></ul>What does Transactional leaders do Saama-Confidential December 29, 2010
<ul><li>An interesting study conducted by Northwestern University with respect to transactional, transformational, and laissez fair leadership styles revealed that women are more likely to use transformational methods than male leaders. </li></ul><ul><li>This means most women were more interested in working with people holistically, not just making deals </li></ul>Page December 29, 2010 Men or women?
<ul><li>To be effective leader in the workplace, </li></ul><ul><li>the leader must realize that switching between styles – </li></ul><ul><li>Transactional to Transformational--can make them a more effective </li></ul>Page December 29, 2010 One Final Word