The document discusses a survey conducted by Asia Plus Inc. on motorbike usage and interest in metro services in Vietnam, revealing that over 90% of respondents own a motorbike, but interest in metro is growing, with 51% expressing a desire to use it. Awareness of the metro is notably higher in urban areas like Ho Chi Minh City and Hanoi, yet many concerns about convenience and routes persist. The survey included over 600 participants aged 18 to 45 and offers insights into the changing transportation landscape in Vietnam.

1. Q&Me is online market research provided by Asia Plus Inc.
Current motorbike usage and interest in metro
Asia Plus Inc.

2. Overview
In many years, motorbike is the most popular
transportation in Vietnam. With the
development of society and economics,
people now have many other options for their
daily movement, such as rideshare or metro.
This survey is conducted to discover whether
the popular of rideshare and metro launching
in the future can change driving motorbike
frequency or not.
The survey gained opinions from more than
600 respondents in July 2019, among 18 - 45
years old male / female in Vietnam.

3. Motorbike ownership
Q. Do you have your own motorbike? (N=602).
More than 90% have their own motorbike as
main transportation
Yes, 92%
No, 8%

4. Frequency of driving motorbike
54% increase frequency of driving motorbike. The current frequency is raised to
everyday/almost everyday with 87%.
30%
24%
40%
5%1%
Changing in driving motorbike frequency
Clearly increase Slightly increase Not change
Slightly decrease Clearly decrease
Q. How often do you "drive" motorbike currently/ past 1 year? How does your frequency of driving motorbike change in past 1 year? (N = 602)
87%
6%
4%
1%
2%
64%
21%
8%
3%
4%
Everyday/ almost every day
4-5 days/ week
2-3 days/ week
1 days/ week
Less than 1 day/ week
Past 1 year Current
Frequency of driving motorbike

5. Metro awareness among Vietnamese
No more than 31% understand what metro is clearly. Recognition is higher
among the elderlies
31%
39% 35%
22%
29% 27%
37%
56%
53%
55%
60%
56% 63%
51%
13% 8% 10%
18% 16% 11% 12%
Total HCM HN Others 18 - 24 25 - 29 30+
By profile
Yes, clearly Yes, have heard of it No
31%
56%
13%
Total
Yes, clearly Yes, have heard of it No
Q. Have you ever known/ heard about metro before? (N=602).

6. Awareness about having metro in Vietnam
69% are aware that Vietnam will have metro. High in HCM andHanoi
69%
18%
13%
Total
Yes No Do not know about Metro
Q. Have you ever known/ heard about metro before? (N=602).
69%
76% 75%
60% 63%
70% 74%
18%
16% 15%
22% 22%
19% 14%
13% 8% 10%
18% 16% 11% 12%
Total HCM HN Others 18 - 24 25 - 29 30+
By profile
Yes No Do not know about Metro

7. Interest in using metro in Vietnam
51% are interested in using metro. Higher among HCM respondents
27%
24%
14%
4%
18%
13%
Total
Very interested Interested
Average not interested
Do not know Vietnam will have metro Do not know about metro
Q. Have you ever known/ heard about metro before? (N=602).
27%
38%
22% 23% 27% 30% 24%
24%
25%
25% 22%
19%
25%
29%
14%
11%
23%
11% 13%
12% 17%
18%
16% 15%
22% 22%
19% 14%
13% 8% 10%
18% 16% 11% 12%
Total HCM HN Others 18 - 24 25 - 29 30+
Very interested Interested
Normal Not interested
Do not know Vietnam will have metro Do not know about metro

8. Objective to use metro (HCM / Hanoi)
The usage intention is for the irregular usage for weekend etc.
28%
45%
27%
29%
49%
22%
26%
41%
33%
As daily transportation As weekend or irregular usage Not sure / not intend to use it
Total HCM HN
Q. How do you want to use metro? (N=213).

9. Metro: Reasons of interests
25%
16%
16%
16%
13%
11%
11%
Convenience
Free from smog
Good for hangout with others
Safer
Budget saving
No traffic jam
Interest in the new things
Expectation is the convenience. High expectation as the
transportation which is free from smogs
Q. . What are the reasons that you are interested

10. Metro: Reasons of concerns
28%
24%
22%
9%
5%
2%
Inconvenience route
No metro nearby
Prefer to use motorbike
Not trust in metro
Do not like metro concept
Afraid of motion sickness
Concern is the lack of the route and the lack of the stations
nearby
Q. What are the reasons that you are not interested

11. Respondent profile (N=602)
Male, 53%
Female, 47%
Gender
18 - 24, 33%
25 - 29, 33%
30+, 34%
Age
HCM, 31%
HN, 27%
Others, 42%
City
46%
31%
23%
< 9M
9M - 20M
> 20M
Household income

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customers would like to research. 500,000 members as of May, 2019
0%
1%
18%
31%
22%
14%
7%
3% 3%
1%
Age
19%
18%
6%
4%3%3%
47%
HCM Hanoi Can Tho Da Nang
Hai Phong Dong Nhai Others
56%
44%
Male Female
Gender City

15. Our advantage – Quick with quality
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FACT CONSISTENCY SCORE
97%
THOUGHT
CONSISTENCY SCORE
91%
STRAIGHT-LINER/ FLAT-
LINER SCORE
89%
SPEEDERS SCORE
97%
QUALITY CHECK SURVEY SPECIFICATION
N (Sample size) 300
IR (Incident rate) 100%
LOI (Lenght of Interview) 10 minutes
Success Criteria Overral score of 80% or higher
THE RESULTS
Overal score 93.5%
Average score
in the industry
73%
(*) QC scores are generated by Survey Sampling International (SSI), the Worldwide Leader in Survey Sampling and Data Collection
Solutions. Asia Plus (Q&Me) is the preferred partner of SSI in Vietnam.
Our quality score by SSI

16. Our quality assurance process
Questionnaire
based on the
exact profile
• Refined and very
derailed database
panel
Take out users
with irrelevant
replies
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questions hit
users
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Contradicted
answer users
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answer users
Take out speed
users
• We count the
average median
time and take out
those who are
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Manual check by
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researchers
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researchers will
check the
relevance as well
as open
comments
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panelist priorities
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survey results, bad
users are screened
out while prioritizing
those who return s
good feedbacks.

17. Contact Us
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Contact: info@qandme.net
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Asia Plus Inc.
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HCM City, Vietnam
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