This document summarizes the professional experience of N. Venkatesh. It includes: 1. Over 3 years of experience as a Salesforce Administrator and Developer, with skills in Apex, Visualforce, custom objects, workflows, and integrations. 2. Current role as a Salesforce Developer at Novelis, where responsibilities include customizing the platform for inventory management and building a mobile sales/service application. 3. Previous role as a Salesforce Developer at Hebrok Solutions, where an existing survey application was customized for a client, including adding Visualforce pages and integrating with web services.

1. N.VENKATESH
Email : venki.sfdc9@gmail.com
Mobile : +91-9014737986
Profession Summary:
3.1 years experience in the Salesforce.com both as Administrator and Developer in
SFDC Customization, Security Access, Workflow Approvals, Data Validation, Data
Utilities, Analytics, and Sales, Marketing, Customer Service and support.
 Possess knowledge of CRM processes like Sales, Marketing, Customer Service
and Customer Support, Business processes and recommended solutions to
improve their processes using salesforce.com.
 Experience in SFDC development using Apex classes and Triggers, Visual
Force, S-Controls, Force.com IDE, SOQL, SOSL.
 Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users,
Page Layouts, Email Services, Approvals, Workflows, Validation rules,
Reports, Dashboards, Tasks and actions.
 Skilled in integrating salesforce with external master data using SOAP and
REST API.
 Experience in data migration using Import wizard, Apex Data Loader.
 Developed SFDC Customized Reports, Dashboards and Processes to continuously
monitor data quality and integrity.
 Designed and developed Apex Triggers for various functional needs in the
application.
 Involved in Unit Testing and Test Coverage for triggers.
Technical Skills:
Salesforce.com : Sales Force CRM, Sales Force SFA, Apex Language, Apex Classes
/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, S
Controls, Apex Web Services, AJAX, Workflow Approvals, Dashboards,Custom
Objects, Apex Data Loader.
Sales Force Tools : Eclipse, Force.com Eclipse IDE Plug-in,
Data Loader, Force.com Platform.
Languages : C,Java,PL/SQ L
Web Technologies : JavaScript,XML,HTML,CSS,AJAX
Databases : PL/SQL, Oracle 10g, MS Access.
Operating Systems : Windows 2003/XP/2000/NT/98/95,MS-DOS,UNIX
Web/Application Servers : Apache,Tomcat,JBoss,Weblogic,Websphere

2. Professional Experience:
NOVELIS, Atlanta, GA April 2014-Till Date
Salesfore.com Developer
Novels Inc,is an American Industrial aluminum company, headquartered in
Atlanta,Georgia,United States Novelis is a leading producer of rolled aluminum and the
global leader in beverage can recycling. We configured generic crm with most of the
standard salesforce features. We can build custom applications for inventory
management. We also implemented mobile ready sales and service application for their
field. Sales and service reps using salesforce1.
Responsibilities:
 Worked with various salesforce.com objects Lead, Account, Contact,
Opportunity, Campaign, Cases, Solutions. Standard Objects and Custom
Objects.
 Created custom Profiles, Roles and Public Groups to restrict the data access to
the unwanted internal users depending on their job job responsibilities.
 Developed UI using CSS, HTML tags, Visual Force Components and used
java script for frontend validation.
 Created Triggers like sending emails to the portal users whenever they update
their account information comparing their new information with their old
information.
 Created VF Components used repeatedly in VF Pages to reduce the redundancy
when needed.
 Written SOQL, SOSL query language necessary for the application in apex
classes and triggers.
 Developed Reports and Dashboards, Validation Rules, formula fields for the
application.
 Extensively implemented using flows for automatic sales and service process in
Sales and Service Cloud. Scheduled apex Batch jobs for process large records.
 Written APEX Classes, Controller, Extension Controllers and Triggers in the
application for various Business/Functional requirements.
 Implemented web to Lead and Converted Lead to custom client objects(aka
account Object) maintained system in interface diagrams and functional designs.
 Used the sandbox for UAT and deployed the code to the production instant all
after UAT.
 Created visual force and HTML Email Templates to sent to the customers
depending on the action they prefer after they log in portal
Environment:
APEX Language,VisualForce(Pages,Components,Controllers&Extensions),Data Loader,
ApexTriggers,Reports,CustomObjects,CustomTabs(Controllers&Extensions),DataLoader
, Apex Triggers,Reports,Custom Objects, Custom Tabs, Email services, Security
Controls, Eclipse IDE plug in.

3. Hebrok Solutions Mar 2013-Apr 2014
Salesforce Developer
Description:
This application is used for Submitting the Survey. We installed the Survey force from
the App Exchange. We customized the application into the sales force.com and the
objects like Survey Questions, Survey question responses objects. Using Survey question
object we are able to add the questions into the survey and also customized the existing
application like added the VF pages for Login page and Functional architect. This
application contains the 3 modules like Login and Functional architect and Survey
questionnaires tab. This application implemented with Web services as well as added the
questions.
Responsibilities:
 Understanding the Business requirement and Functional specification documents.
 Requirement gathering and Data collection from various clients.
 Customization of the Organization Profile, creation of custom objects, custom
fields, formula fields as per the Requirement.
 Creation of Page layout for custom object as well as standard objects for
respected Profiles.
 Evaluates data entry, import processes, and ensures proper data quality standards
Along with Apex Data Loader.
 Works closely with management and other department heads to accomplish
requested deliverables using Salesforce.com CRM application
 Maintain and enhance and create workflows and validation rules.
 Interacting with the end users for testing the application
 Configure and Set up relationship between various objects.
 Creating the package for copying the data from one instance to another instance.
 Building Enhanced Dashboards in SFDC
Environment:
Apex Language,VisualForce,Custom Objects,Custom Tabs, Data Loader, Apex
Classes,Apex Triggers,Reports,Dashboards,Email Services,Security Controls
Macy Insurance Agency May 2012-Mar 2013
Java Developer
Description:
The Insurance system is web-based applications to be developed in Java language,
which will allow insurance to manage their operations such as sell an general insurance
policy, Accidental and Health insurance policies i.e. types of different policies.
Creation and generating reports according to the policies. Registering the
customer’s details and policies details into the database. The deliverable for this phase
of the project is the Customer Services, Claims and Representative remuneration based
on their performance. Introduction of new policies and Schemes in the insurance
management system.

4. Responsibilities:
● Designed and developed front-end screens using JSP and HTML.
● Involved in business layer.
● Involved in Java Script.
● Involved in System testing.
● Involved in Struts Framework.
● Coded SQL statements for Oracle database.
● Prepared the Unit Test plan and Results and System Test plan and Results
documents.
Environment:
Eclipse, Struts, Servlets, JSP, XML, JSTL, JavaBeans, HTML, JavaScript, Log4j, SQL
Programming, JDBC, Design Patterns.
N.VENKATESH