1. SUSHMITA SIKHA
Phone: +91 8334830830 Email: sikhasushmita895@gmail.com
FLAT-4B, MIG MAPLE, HILAND WOODS, NEWTOWN, KOLKATA – 700157
Objective
Seeking assignments in Salesforce (SFDC) to achieve career growth working in a team of committed and
dedicated people, which will help me to explore and sharpen my technical and personal skills and to
achieve a high level of expertise across business domain.
Career Profile
Having 2+ years of IT experience as Salesforce Administrator and Developer
Certified 401 Salesforce.com Developer
Experience and Skill Summary
Having 2+ years of IT experience as Salesforce Administrator and Developer.
Worked in Tech Mahindra as a Software Engineer in Salesforce.com.
Hands on Experience in Business Requirement Analysis/Configuration/Customization.
Analyzed high complexity and low complexity Requirements with Business on daily basis and
delivered it successfully.
Good knowledge in writing formula based Validation Rules,Work flow Rules,Applying Sharing Rules,
Handling Page Layouts, Related List etc.
Experience in writing Apex Triggers, Apex Classes, Visual force, Custom controllers & extensions
Having good knowledge on designing of reports and Dashboards.
Worked on designing of custom objects, custom fields, role based page layouts, custom Tabs,
customreports,report extractions to various formats,design ofVisualForce Pages,Dashboardsand
various other components as per the client and application requirements.
An effective team player with good problem solving abilities and excellent communication skill.
Eager to learn new technologies and processes and successfully applying them in projects and
operations
Projects undertaken in Tech Mahindra (Feb 2012 – Mar 2014)
Project Title 1. GE Single Org
Client
Duration
Technology used
Role
GE (General Electricals), US.
Dec 2012 – Mar 2014
Force.com IDE, Apex, Data Loader, Visual Force
Apex Visual Force Developer Kolkata (Offshore)
Description of
Project.
GE Infra’s current CRM platform has reached end oflife. It does not satisfy the needs
of the various P&L’s within Energy and the ability to remain nimble and incorporate
the various needs of the business is no longer achievable. Business has decided to
move to Salesforce.com and this project is to integrate to and from systems that
provide necessary data to be used with CRM. This is implemented for all the
Business’s in GE. This functionality is now extended for the sub-business in GE.
Responsibilities • Interacted with various business user groups for gathering the requirements
for implementation and documented the Business and Software Requirements
• Understanding the Requirement, doing analysis and functional designing
• Designed, and developed the Custom objects, validation rules, Page layouts,
Custom tabs, Components, VisualForce Pages
• Created workflow rules and defined related tasks, time triggered tasks, email
alerts, filed updates to implement business logic.
• Created Web pages and Controller classes in Visual Force and Apex
• Developed and worked on different Salesforce.com environments such as
Sandbox and Production environments.
• Unit testing of SFDC Application
• Created various Reports and Report Folders to better utilize Salesforce as a
sales tool and configured various Reports for different user profiles.
• Used SOQL and SOSL with consideration to Governor Limits for data
manipulation needs of the application using platform database objects.
• Imported data from excel sheets in to Leads, Accounts, Contacts and
Opportunities using Data Loader and Import Wizard.
2. Project Title 2. GE EM SFDC
Client
Duration
Technology used
Role
Team size
GE (General Electricals), US.
May 2012 – Nov 2012
Force.com IDE, Apex, Data Loader
Apex Visual Force Developer
5
Description of
Project.
Energy Management is GE's electrification business. It has many modules such as
Content Management, Pipeline Management, Risk process and Accounts etc. Power
Conversion, a division of GE, is a major solutions provider and thought leader in the
effort to modernize and optimize how we generate, move and consume energy.
Empowering GE Energy's partners with this Salesforce application will help them
sell more without spending more.
Responsibilities • Involved in requirements gathering with the business users and also
preparing the requirement document
• Worked with various salesforce objects like Accounts, Contacts, and Leads,
Cases, Reports and Dashboards.
• Implemented requirements with standard salesforce functionality.
• Written Triggers and Test Classes in Apex
• Used Tabular, Summary and Matrix joined reports to create standard and
custom reports
• Working on Module for Unit Test Class creation and Unit testing of
Controller Classes with positive, negative and bulk testing of data.
• Data Loading and migration to different environments developing in Dev
environment then migrating to testing environment and pushing it production.
Training Entry Level Training
Company
Duration
Technology
Role
Tech Mahindra , Bangalore
Feb 2012 –May 2012
C, C++, Java
ELTP trainee
Details Received 3 Month in-house training conducted by Tech Mahindra on languages like
C, C++ and Java. This program acquainted me with the IT Industry and gave me
the basic drive for learning and grow in this sector.
Academic Credentials
Completed 10th from D.P.S. Bokaro Steel City, CBSE in 2000 (91.2%)
Completed 12th from D.P.S. Bokaro Steel City, Bokaro Steel City, CBSE in 2002 (88.6%)
BE in Electronics and Telecommunication from Amravati University, Maharashtra (70%)
Achievements
Completed certification of Salesforce Developer 401
Awarded LOAs(Letter of Appreciation) in entry level trainee program
Received award as an active member of JOSH(cultural and event management group) in Tech
Mahindra
Among the top performers in academic and co-curricular activities in school and college
Personal Information
Date of birth 05th Nov 1989
Passport J6316177, Issue Date : 04.07.2011 Expiry Date: 03.07.2021
PAN Number CLUPS3523B
Gender Female
Employee Permanent
Marital Status Married
Languages English , Hindi
Permanent Address Sharda Bhawan, Court Road Giridih- 815301,Jharkhand
Location preference Kolkata, Bangalore ,Noida ,Gurgaon,
Hobbies Reading books, watching movies, exploring new places, cooking, playing
basketball