Salesforce CRM with 11 yrs of exp

1. VINOTH KUMAR RAMASAMY (VINOTH)
SALESFORCE BUSINESS ANALYST/DEVELOPER with 11+ Years’ experience
+6590664943 (Singapore) EMAIL: vinothsfdc@gmail.com
Objective
A position as a specialist in the fields of Salesforce Business Analyst/Developer.
Certifications
 Salesforce.com Certified Force.com Advanced Developer (DEV 501)
 Salesforce.com Certified Force.com Developer (DEV 401)
 Salesforce.com Certified Administrator (ADM 201)
 Microsoft Dynamics CRM 2011 Applications (MB2-868)
 ITIL Foundation Certification (EX0-100).
 Java EE 5 Web Services Developer (1Z0-862)
 Java EE 5 Business Component Developer (1Z0-860)
 Java EE 5 Web component Developer (1Z0-858)
 Sun Certified Java Programmer (310-065)
Professional Summary
 Overall 11 years of hardcore IT experience including 7 Years in Salesforce.com and
Java/J2EE Tech.
Experience Summary
 Working as Business Analyst in Razer (Asia Pacific) Pvt Ltd., Singapore (April 15 to
Present)
 Worked as Salesforce Developer in CXC, Singapore (Feb 14 to March 15)
 Worked as Senior System Engineer in INFOSYS Limited, Chennai, India (July 07 to Oct
13)
 Worked as Programmer and Analyst in HTC Global Services, Chennai, India (Dec 05 to
June 07).
Salesforce Global Implementations Modules:-
 Salesforce Sales Cloud: (Sales Forecasting, CPQ, Apptus xAuthor)

2. R VINOTHKUMAR vinothsfdc@gmail.com
 Salesforce Service Cloud: (Web2Case, Email2Case, Phone2Case, Web Chat)
 Salesforce Integration's: SF/HYBRIS (e-Commerce), SF/SAP (ERP), SF/e-Factory (Warehouse)
Salesforce Developer Skills:-
Apex, Visual Force, SOQL,SOSL, Apex Triggers, Apex Test Class, Apex SOAP & REST API, Visual force,
Workflow Rules, Approval Process, Validation Rules, Email Templates, Custom Objects, Profiles, Page
Layouts, Record Types, Reports & Dashboards, Partner and Customer Portal.
Other Technical Skills:-
Programming Language : Apex, Java, C++ PL/SQL
Integration & Web : Java Script, Visual Force, CSS, XML, WSDL, SOAP, REST, JSP
Framework : Struts, EJB, Hibernate
Servers : IBM Web sphere, Oracle Web logic, Apache Tomcat, JBoss.
Database : Oracle, MySQL, PostgreSQL.
Tools & IDE : Force.com, ZaapIT, Jitter Bitter, Data loader, Eclipse, Net Beans, IBM Rad.
Achievements & Awards
 Individually developed Custom application called Salesforce PRM (Partner Relationship Management). PRM
will allow partners to contribute their information for a more complete customer 360° view.
 Actively involved and implemented Sales Cloud & Service Cloud in various countries like US,
Singapore, China, Malaysia, Taiwan, Hong Kong and Korea.
 Managed and supported 450 Salesforce users across Asia pacific & US region and leveraged
Translation Workbench for customers located in China and Korea.
 Clients worked on - Covidien Singapore, CITI Bank US, British Airways UK, RBS Bank UK,
General Motors US, Ameriprise US, Samsung US, Elsevier UK.
 I have won the 'Star Infoscion' award for my contributions to the Salesforce implementation while
working in Infosys.
 Build, configure, integrate, and optimize the Salesforce solution remotely or on-site at client
locations.
 Provide technical options and best practices on how to best leverage the Salesforce platform for a
client to meet their business requirements and needs.
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3. R VINOTHKUMAR vinothsfdc@gmail.com
 Translating the documentation of business requirements into functional requirements and solution
documentation with elaborate process flows.
 Strong understanding of Salesforce Analytics module; build complex matrix reports, joined reports,
summary report formulas, and dashboards
 Discover, design, build, test, train, deploy, and support solutions for Salesforce Service Cloud,
Partner Portal, and Customer Portal.
 Developed training documentation and trained Sales & Marketing users on new functionality and
general navigation of Salesforce Sales Cloud
 Engage in the hiring process to validate the potential salesforce candidate’s credibility, knowledge,
and experience.
Employment Experience
VERIZON On behalf of CXC Singapore PTE Ltd. Feb -2014 – March 2015…
Client : Covidien, Singapore
Project : Partner Connect (PRM)
Position : Business Analyst
Job Responsibilities:-
 Involved in identifying, planning and implementing new Salesforce.com features and functions (new
screens, workflow, force.com objects, and reports, apex code) to meet business requirements.
 Developed Apex Class, Triggers, Custom Controller, Visual force and Work flow rules for various
functional needs in the application.
 Integrated Apex with external services by making callouts that used SOAP and WSDL for Validate
and insert data.
 Experience in analyzing business requirements, entity relationships and converting to Salesforce
custom objects, lookup relationships and master-detail relationships.
 Using Batch Apex build a business solution that ran on a scheduled basis.
 Involved in Unit Testing and created test class for code coverage, getting signoff from users.
 Used SOQL in various functional needs of Visual force controllers, Apex Programming.
 Proficiency in Salesforce.com Administrative tasks like creating Profiles, Roles, Users, Page
Layouts, Record Types, Validation Rules, Custom Objects, Custom Apps, Related Lists, Tabs.
 Implemented role hierarchies, sharing rules and record level permissions to manage sharing access
among different users.
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4. R VINOTHKUMAR vinothsfdc@gmail.com
 Using CLI data loader directly connects to SQL Server database and imports the data.
 Uploading of fresh leads, contacts, accounts, tasks, etc. through Data Loader.
 Used Tabular and Summary reports to create custom reports as per the business requirement.
Infosys Limited - Salesforce July -2007 to Oct-2013
Position : Salesforce Developer
Client : Elsevier, UK
Project : eTax & Invoicing System
Client : Samsung, USA
Project : Optimization of Inventory Control.
Client : RBS Bank, UK
Project : London Messaging Hub (LMH)
Job Responsibilities:-
 Customized and developed Apex Code, Visual force, Triggers, Java Script and CSS as per the
business requirements.
 Created custom VF components to override the look and feel of standard Visual force components.
 Customized Company Profile, Security & Access Controls and Communication Templates as per the
organization requirements.
 Worked on various standard objects like Accounts, Contacts, Reports and Dashboards.
 Used Pick lists, Dependent Picklists, Record Types to enforce data quality.
 Created various Custom objects, Custom Tabs, Custom Apps, Custom Web Tabs, Visual force Tabs.
 Configured permissions on the org hierarchy and created public groups by creating various profiles.
 Customized Company Profile, Security & Access Controls and Communication Templates as per the
organization requirements.
 Defined lookup and master-detail relationships on objects and establish connectivity among objects.
 Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary
fields to aggregate data from child records on the parent.
 Created/Modified Dependent Pick lists, Formula Fields, Page Layouts and Record Type.
 Migrating data from legacy systems to Salesforce using Apex Data Loader.
 Set security and access rights using OWD, Roles & Hierarchies, and Sharing Rules.
 Standardize, clean and align existing data. Manage mass imports and exports of data.
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5. R VINOTHKUMAR vinothsfdc@gmail.com
Infosys Limited (Java Projects Handled)
Position : Senior Java Developer & Analyst
Clients : General Motors US, CITI Bank US, Ameriprise Financial US, British Airways UK
Job Responsibilities:-
 Hands on experience in application development using Java/J2EE Core Java, Servlets, Java
script, JSP, HTML, XML, RMI, SOAP, JDBC, EJB & Hibernate.
 Installations and Configurations on application servers like IBM web sphere, Oracle web
Logic, and deploying web servers like Apache Tomcat.
 Experience in database such as Oracle10g and MySQL
 Extensive experience in areas Requirement Analysis, Design, Coding, Testing, Application
Implementation and Preparations of Technical specification documents.
 Solid back ground in object-oriented analysis and design. Knowledge on performance
tuning.
 Involved in support activities like Incident mgmt, Problem Mgmt and Change Mgmt. Coding
the program in accordance with Change Request (CR) raised and adhering to coding standards.
HTC Global Services India Pvt. Ltd. Dec-2005 to Jun-2007
Position : Java Programmer
Job Responsibilities:-
 Develop web application using HTML, JSP, CSS and Static code analysis.
 Developed business logic using core java concepts and involved in coding for Action Class.
 Involved in coding for communicate Enterprise Java Bean’s with RDBMS.
 Walk through the developed code, design and coordinating the code review.
 Perform system administration for hosting server and client software.
 Analysis of client requirement and developing the application as per the design document.
ACADEMICS
Title University Location Percentage Period
B.E
Madurai Kamaraj
University
Tamilnadu, India
74.01 2000-2003
DIPLOMA State Board of Technical Tamilnadu,India 1996-1999
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6. R VINOTHKUMAR vinothsfdc@gmail.com
Education 80.87
PERSONAL DETAILS
Father’s Name Ramasamy
Gender Male
Age (D.O.B) 06.07.1981
Marital Status Married
Present Address Block 345, # 04 283, Bukit Batok Street 34, Singapore 650345
Permanent Address #396, Kalaivani Nagar, Mohanur, Namakkal dt
Contact Preference +6590664943
Passport Number Z2771213
The above information stated is true to the best of my knowledge.
Sincerely
Vinoth Kumar.
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7. R VINOTHKUMAR vinothsfdc@gmail.com
Education 80.87
PERSONAL DETAILS
Father’s Name Ramasamy
Gender Male
Age (D.O.B) 06.07.1981
Marital Status Married
Present Address Block 345, # 04 283, Bukit Batok Street 34, Singapore 650345
Permanent Address #396, Kalaivani Nagar, Mohanur, Namakkal dt
Contact Preference +6590664943
Passport Number Z2771213
The above information stated is true to the best of my knowledge.
Sincerely
Vinoth Kumar.
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