1. Hareesh Damodar
1555 June Grass Ln EdenPrairie MN 55347
Cell: 612-205-7322 damodarharish@gmail.com
Professional Summary
A Salesforce.com certified Service Cloud Consultant, Sales Cloud Consultant, Developer and Administrator
excels at managing a Salesforce (SFDC) platform and its use in a fast-paced environment. A reliable, team
player and comfortable interacting with all levels of the organization. Diverse background includes Sales,
Insurance, Retail, Telecom and a strong focus on software development and management.
Core Qualifications
 6 years of CRM experience which includes 5 years of Salesforce.com development and a year of
Clarify CRM hands-on.
 Salesforce Development, Deployment, Migration and Design
 Proficiency in Apex Classes, Visualforce, Triggers, Configuration, Data Loader, Workbench and other
programs in Salesforce developer toolkit.
 Understanding of Eclipse, Force.com IDE, SVN and GIT Hub.
 Currently working as an onshore coordinator/Developer in an onshore-offshore development model.
Professional Experience
ACCENTURE
SERVICEINVENTION Minneapolis USA Dec 2014 - Present
Retaildomain,US basedMulti-channelretailer
SFDC Onshore Developer/ Tech Lead for Run State Team
 Salesforce.com environment deployments working with key project stakeholders to determine what to
deploy, troubleshoot deployment issues.
 Worked with client team with new enhancement and designing solutions.
 Met with customer operations managers to identify issues and areas of potential improvement.
 Supported business needs with technical design documentation.
 Coordination with the offshore team in building the solutions and reviewed their code.
 On-demand development and deployment of code.
 Used source control tool GIT and helped team mates using the same.
 Have written apex classes, test classes, work flows, assignment roles, etc.
 Delivered KT to the client team on salesforce chatter, queues, groups, service cloud and other
technical knowledge they need to do for their day to day job on salesforce.com.
ADMIN PROCESS Bangalore INDIA Oct 2014 - Nov 2014
Custom domain,SpainBased Educational University.
SFDC Developer
 Supported the application which was built on JQuery and Visual Force page.
 Have written apex classes, test classes, work flows, assignment roles, etc.
 Responsible for the application and was single point of contact.

2. TGP FOR BPO Bangalore INDIA Sept 2013 – Sept 2014
Salesdomain, AccentureInternal Development
SFDC Developer
 Worked on various salesforce.com standard objects like Accounts, Contacts, Opportunities, Reports
and Dashboards.
 Designed, developed and deployed Apex Classes, Controller Classes, Apex Triggers and Visual force
pages for various functional needs in application.
 Developed and configured various Reports and Report Folders for different user profiles based on
needs.
 Designed, and deployed Custom objects, Entity-Relationship data model, validation rules, Page
layouts, Custom tabs, Components, VisualForce Pages to suit application needs.
THEME PARK Bangalore INDIA June 2013 - Aug 2013
Custom domain,US BasedLeadingThemePark & VacationClubResorts
SFDC Developer
 Supported the application which was built on JQuery and Visual Force page.
 Part of monthly enhancement, design, build, deployment and validation.
 Responsible for the application and was single point of contact.
INSURANCE Bangalore INDIA April 2013 - May 2013
Insurance domain,US Based Life InsuranceCompany
SFDC Developer
 Worked as Developer for development team.
 Responsible for all configuration items in the project and have built workflows, validation rules, Custom
Objects, fields, tabs, Assignment rules.
 Lead the unit testing of the application with one more tester. Tested all the aspects of the application
such as case routing and SLA scenarios.
BIC Bangalore INDIA Sept 2011 - March 2013
Insurance domain,US Based InsuranceGiant
SFDC Developer
 Component wise extensive customization based environment.
 Offshore coordinator and key developer for development and integration items.
 Involved in creating Functional and Technical Design documents.
 Handled multiple component development activities.
 Integrated salesforce with third party service via SOAP and REST API.
 Used Eclipse, SVN for code versioning.
 Provided KT sessions to new joiners both in functional and technical module.

3. UPC Hyderabad INDIA March 2010-Aug 2011
Telecomdomain, Europe BasedCommunication
CLARIFY CRM Developer
 Worked as Developer for development team.
 Worked web service interact with external service.
 Coordinating with onshore teams and client teams.
 Developed the extraction scripts using UNIX shell scripting.
 Prepare and execute Unit Test cases and perform mock migration in test environment.
Certifications
SalesCloud Consultant| ServiceCloudConsultant| DEV401| ADM201| Scaled AgileFrameworkPractitioner (SP)
Trainings
DEV401 | ADM201| ServiceCloud Consultant| DEV501| ClarifyCRM | Scaled AgileFramework
Education
Bachelor of Engineering - G M Institute of Technology, Davangere, INDIA
2010