Nishita Kansal is a certified Salesforce administrator with a Masters in Computer Application and Bachelor of Science degree. She has over 10 years of experience administering Salesforce including creating profiles, roles, and customizing standard and custom objects. She is proficient in tasks like data migration, report and dashboard creation, approval processes, and security controls. Nishita has extensive experience analyzing business requirements and implementing custom objects, fields, and relationships in Salesforce. She has worked on projects involving lead management, case management, and applications on the AppExchange.

1. Nishita Kansal
Email id- kansal.nishita@gmail.com
Phone- 8884267700
Education and Certifications
Certified Salesforce Administrator201 certification.
Masters in Computer Application
Bachelor in Science .
Professional Summary
 Proficiency in SFDC Administrative tasks includes creating Profiles, Roles, Users, Page Layouts,
Email Services, Approvals, Workflows, Reports, Dashboards, Actions, Tasks and Events
 Skilled in in customizing standard objects like Accounts, Contacts, Opportunities, Products,
Price books, Cases, Leads, Campaigns and Custom objects as per client’s need
 Manage users, Public Groups, Profiles, and Roles within the Salesforce CRM; this involved
designating access to the applicable user within the role hierarchy
 Performed Validation Rules, work flows, e-mail services and approval processes
 Defined object and field level security
 Skilled in Data Migration using Data Import Wizard
 Experienced in analyzing business requirements, Entity Relationship diagram and
implementing them to Salesforce custom objects, Junction objects, master-detail
relationships and lookup relationships
 Extensive experience in lead, case management, web-to-lead, Web-to case, Email-to-case
 Designed various HTML Email templates for Auto-Response to customers
 Skilled in generating custom reports and dashboards
 Possess comprehensive understanding of CRM business processes like Campaign, Lead,
Account and Case Managements, Forecasting, and Call Center
 Proficiency in installing App Exchange applications
 Team player with good interpersonal skills, strong understanding of fundamental business
processes, excellent Communication and Problem solving skills
 Capable of rapidly learning new technologies and processes, and successfully applying them to
projects and operations.

2. Technical Skills
 Custom Integration: Outbound Messages, Workflow & Approvals, Field updates,
Reports, Custom Objects ,Custom settings, Custom labels and
Tabs, Email Services, Role Hierarchy, Dashboards, Security
Controls, App Exchange Package & Custom Application and
Sandbox data loading.
 Force.com tools: Data loader
 IDE Eclipse
Work Experience
Nov 2010– Oct 2012
Softcore Software Pvt. Ltd.
Description: during this period I helped one of the customer in migrating their data from
conventional system to Salesforce. Highlights are:
 Created company profile and information
 Created Custom Links.
 Created Custom Report.
 Performed Data migration using Data Import Wizard.
Project Description: CA was developed to serve one of the CA firm to enhance HR
management in adding and updating detail and generate various reports .Hierarchy based
Employee system ,where employee can also participate in this system and track their status
.and manage their project and can send their work for approval. I worked on following
modules:
 I have done UI and Functionality Testing of admin ,Employee ,Company Audit ,Leave and
Report Modules
Salesforce Administration Oct 2011 – Oct 2012
HRM-CA Nov 2010-Oct 2011

3.  Actively participated in writing Test Scenario ,Test case and Bug Report
 Exicuted Test cases.
Signature
Nishita kansal