This document provides a summary of a candidate's qualifications for a software developer role utilizing Salesforce.com. It outlines their 3 years of experience developing on the Salesforce platform including certifications, technical skills and projects. Key skills include Apex, Visualforce, data management and they have customized applications for clients through workflows, approvals and visual elements. Their experience includes developing customer portals, case management and reporting capabilities within the Salesforce platform.
SUMMARY· Having 5+ years of overall professional IT experi.docxcalvins9
SUMMARY
· Having 5+ years of overall professional IT experience in salesforce.com CRM platform with proficiency as a Salesforce Developer & Administrator.
· Working on the Agile Methodology Process.
· Worked closely with Business Users to enable business processes using SFDC.
· Experience customizing Standard objects -Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns and custom objects.
· Extensively worked on Administrative tasks like Creating objects, fields, Page Layouts, Record Types, Validation Rules, Workflow Rules, Approval process and Email generation according to application requirements.
· Experienced in Administration setups for security of application and data like creating profiles, Permission sets, OWDs, sharing settings, Manage Users for granting/restriction of application/Data.
· Having good experience on Reports, Dashboards and Report types.
· Worked on triggers for custom complex logics where declarative methods like workflows cannot be used/for executing upon different events of record updating/creation.
· Created Visualforce pages for customizing/optimizing the UI to the end user for their better performance/interaction with Application.
· Worked on writing classes for Visualforce Page Controllers, Triggers.
· Worked on writing Test classes to test the Classes, Triggers and increase the cord coverage to more than 75%.
· Having Good working knowledge on migrating data from one Sandbox environment to another Sandbox using eclipse and Change sets.
· Written apex SOAP web services classes for inbound calls to salesforce and other consumers used Partner WSDL to consume salesforce data.
· Experience with Service Cloud and Sales Cloud Functionalities.
· Experience working in service cloud, supporting cases, developed workflows, and triggers for automated case resolutions.
· Worked extensively in customization of Service Cloud Console by embedding Visualforce pages in custom console components, highlight panel and interaction log.
· Implemented Email-to-Case, Case Escalation rules, Case Assignment rules for service request automation
· Have good Hand on Experience on Salesforce Service Console set for Case, Account, Contact, task etc.
· Extensively worked on communities, setting up knowledge articles and live agents.
· Worked with Salesforce tools like Data loader, import wizard, process builder and Eclipse Force.com IDE.
· Experience in integration tools like Informatics Cloud, Apex Data Loader and Cast Iron.
· Having Good knowledge on HTML, CSS and JavaScript.
· Experienced in working with relational databases like Oracle and MYSQL.
· Excellent communication and inter-personal skills, accustomed to working in both large and small team environments.
· A team player with a strong work ethic, a positive attitude and the ability to make the best use of individual resources.
· Self-motivator, quick-learner, diligent, and a prudent developer with strong problem-solving skills.
Salesforce Technologies
Salesforc.
1. Statement of Purpose:
To pursue a creative and challenging job in the field of Software Industry given an
opportunity, I would prove my credential qualities in reaching new heights of
salesforce.com.
Professional Summary:
• 3 years of experience in Salesforce.com and Dev 401 certified Developer.
• Good Experience in Administrative, Apex classes and visual force.
• Experience in Data Loader and Email Templates.
• Good Experience in Partner portal, Customer portal and Communities.
• Hands on experience in developing Sharing rules, workflows, validation rules.
• Knowledge in Webservices.
• Good knowledge in Salesforce to Salesforce data sharing.
• Good knowledge in sales cloud and service cloud.
• Good knowledge in Reports and Dashboards.
• Experience in web technologies like HTML, XML, CSS, JavaScript .
• Proficiency in SFDC Administrative tasks like creating profiles,Roles,Users,
Page Layoutss, Email Services, Approvals, Workflows, Validation rules,
Reports,Dashboards, tasks and action.
• Efficient time management and reporting techniques.
• Good interpersonal and communication skills with assertive personality.
Team player with good interaction skills, dedicated attitude with constructive &smart
thinking.
Professional Certification:
• Salesforce DEV-401 Certified Force.com Developer.
Work Experience:
• Working as Software Developer in Tresbu Technologies Private Limited. Bangalore
from OCT 2013 to till date.
Technical Expertise:
• CRM : SalesForce.com.
• Languages : APEX, Visual Force.
2. • Operating System : Windows 7.
• Web Technologies : HTML,JavaScript.
• Tools : Apex Data Loader.
Educational Qualification:
• B.TECH, INFORMATION TECHNOLOGY JNTU, Ananthapur Computer Proficiency
HTML, MS Office, Windows, Internet Applications.
Project Detials:
Project #1
Title Consumer Durable Products
Client Deutsch
Environment Force.com, Apex, Visual force Sales force CRM
Organization Tresbu Technologies Private Limited
Project Description This Project aims at providing simplified sales to business users of Deutsch and
automating the sales process by leveraging tools and technologies in
salesforce. PSBL refers to Personal Small scale Business Loans, it is a Lending
Application deployed in Cloud. This Application includes many products like
Personal Loan, Doctors Loan, Home Loan, Car Loan etc., so business users
leverage this application to give any of these types of loans to customers.
Roles/Responsibilitie
s
Responsible for the following phases of the project:
• Creating Workflow Rules,Email Alerts, and Components to suit to
the needs of the application.
• Creating Record types and Approval process.
• Customization of UI objects like Visual Force Pages.
• Created Relationships according to the requirement.
• Created Controllers, Triggers and Apex Classes.
• Customized application through Approvals.
• Using data loader imported Custom Settings.
3. Project #2
Title Customer Service Implementation
Client Avaya
Environment Force.com, Apex, Visual force Sales force CRM
Organization Tresbu Technologies Private Limited
ProjectDescription Avaya.com delivers a configurable, robust, and secure self-service web
portal, providing real time access required to effectively operate and
maintain Wireless Networks. In addition to this Avaya provides Equipment
Support Service,Documentation and Software Download Service, Software
Support Services, Help Desk Services.
Role/Responsibilities
• Performed on Customer Portal Set Up
• Involved in Case Management Services
• Generated Reports and Dashboards
• Involved in creating Users, Roles, Profiles, FLS and Security
Settings
•
• Designed, and deployed Custom objects, Custom tabs,
validation rules, Workflow Rules, Auto-Response Rules, Page
layouts
• Worked on Standard objects and Custom objects.
• Created pick list, lookup relationships and Record types.
• Developed Apex classes and Triggers to support the custom
functionality.
• Developed Visual Force Pages for Standard Objects and
Overridden.
• Using data loader imported Accounts, Contacts, Opportunity,
and Products.
4. Project #3
Title Hafslund services
Client Hafslund
Environment Force.com, Apex, Visual force Sales force CRM
Organization Luensen Technologies Private Limited
Project Description Complete development of service Portals in Sales force CRM
Roles/Responsibilitie
s
• Worked with Visualforce Pages, Apex classes, Custom settings and
Components
• Worked with the conversion of HTML to Visualforce pages
• CSS styling and HTML were used along with Visualforce to bring out
the look and feel of the web site
• Development of new Apex classes and Visualforce components
• Worked on Standard objects and Portals.
• Created pick list, lookup relationships and Record types.
• Developed Apex classes and Triggers to support the custom
functionality.
• Developed Visual Force Pages for Standard Objects and Overridden.