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What is transparency?

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Exploring transparency a design choice within an organization, how to enable it, and why it may necessary to succeed in the internet age.

Published in: Business
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What is transparency?

  1. 1. Hello!I am Jordan Husney I’m CEO of Parabol You can find me at @jrhusney
  2. 2. 1. An anecdote From the Fortune 500
  3. 3. The New Management Team
  4. 4. ‘’ #10 If you could change anything about the way you were raised, what would it be?The 36 Questions That Lead to Love Source: http://www.nytimes.com/2015/01/11/fashion/no-37-big-wedding-or-small.html
  5. 5. ‘’ #17 What is your most treasured memory? The 36 Questions That Lead to Love Source: http://www.nytimes.com/2015/01/11/fashion/no-37-big-wedding-or-small.html
  6. 6. ‘’ #30 When did you last cry in front of another person? By yourself? The 36 Questions That Lead to Love Source: http://www.nytimes.com/2015/01/11/fashion/no-37-big-wedding-or-small.html
  7. 7. All Our Patents Are Belong To You Trust begins with intimacy
  8. 8. 2. What it isn’t Understanding transparency in contrast
  9. 9. Transparency isn’t... Secrecy: the intentional or unintentional withholding of information
  10. 10. Transparency isn’t... Secrecy: the intentional or unintentional withholding of information Ambiguity: uncertain or inexact information
  11. 11. 3. What it is A working definition
  12. 12. Via negativa... Transparency is the ready availability of explicit information. ...what else does that sounds like?
  13. 13. The Internet.
  14. 14. A new cultural norm?
  15. 15. Resistance is futile?
  16. 16. In the end, transparency is a design choice.
  17. 17. 4. Levels Three areas of focus
  18. 18. Individual Team Organization 1 2 3
  19. 19. 5. The individual Transparency as a value
  20. 20. The hidden cost of surface acting In 2013, Shanock et. al demonstrated workers who believe their colleagues are acting authentically, perceive their meetings as being more effective.
  21. 21. Bring your full candid self In 2016, we conducted a study adding evidence which showed individuals who believe they are able to be their “full candid self” at the office also believe their meetings are more effective.
  22. 22. My friend Spencer Wright @pencerw
  23. 23. @pencerw
  24. 24. @pencerw
  25. 25. @pencerw
  26. 26. Do ShareLearn Honest Feedback
  27. 27. 6. The team Transparency as a practice
  28. 28. Write everything down
  29. 29. So it can be changed
  30. 30. INTERNAL TO TEAM EXTERNAL TO TEAM
  31. 31. PLAN (e.g. 2 months, 2 weeks, 2 days) INTERNAL TO TEAM EXTERNAL TO TEAM
  32. 32. PLAN (e.g. 2 months, 2 weeks, 2 days) INTERNAL TO TEAM EXTERNAL TO TEAM POLICIES & PERMISSIONS
  33. 33. PLAN (e.g. 2 months, 2 weeks, 2 days) ROLES INTERNAL TO TEAM EXTERNAL TO TEAM POLICIES & PERMISSIONS
  34. 34. PLAN (e.g. 2 months, 2 weeks, 2 days) ROLES PROJECTS & ACTIONS INTERNAL TO TEAM EXTERNAL TO TEAM POLICIES & PERMISSIONS
  35. 35. PLAN (e.g. 2 months, 2 weeks, 2 days) ROLES PROJECTS & ACTIONS PROGRESS & CHANGES INTERNAL TO TEAM EXTERNAL TO TEAM POLICIES & PERMISSIONS
  36. 36. PLAN (e.g. 2 months, 2 weeks, 2 days) ROLES PROJECTS & ACTIONS SERVICE DIRECTORY & API PROGRESS & CHANGES INTERNAL TO TEAM EXTERNAL TO TEAM POLICIES & PERMISSIONS
  37. 37. 7. The organization Transparency as a strategy
  38. 38. All Our Patent Are Belong To You
  39. 39. 8. In summary What does it all mean?
  40. 40. The Internet hasn’t finished reshaping us
  41. 41. Transparency... ▣ ...may become the new workforce expectation
  42. 42. Transparency... ▣ ...may become the new workforce expectation ▣ ...is built on intimacy and creates trust
  43. 43. Transparency... ▣ ...may become the new workforce expectation ▣ ...is built on intimacy and creates trust ▣ ...enables feedback loops
  44. 44. Transparency... ▣ ...may become the new workforce expectation ▣ ...is built on intimacy and creates trust ▣ ...enables feedback loops ▣ ...includes individuals, teams, and organizations
  45. 45. Transparency... ▣ ...may become the new workforce expectation ▣ ...is built on intimacy and creates trust ▣ ...enables feedback loops ▣ ...includes individuals, teams, and organizations ▣ ...cannot be dictated from the top
  46. 46. Transparency... ▣ ...may become the new workforce expectation ▣ ...is built on intimacy and creates trust ▣ ...enables feedback loops ▣ ...includes individuals, teams, and organizations ▣ ...cannot be dictated from the top ▣ ...means writing it all down so it can be changed
  47. 47. Transparency... ▣ ...may become the new workforce expectation ▣ ...is built on intimacy and creates trust ▣ ...enables feedback loops ▣ ...includes individuals, teams, and organizations ▣ ...cannot be dictated from the top ▣ ...means writing it all down so it can be changed ▣ ...may be good organizational strategy
  48. 48. Transparency... ▣ ...may become the new workforce expectation ▣ ...is built on intimacy and creates trust ▣ ...enables feedback loops ▣ ...includes individuals, teams, and organizations ▣ ...cannot be dictated from the top ▣ ...means writing it all down so it can be changed ▣ ...may be good organizational strategy
  49. 49. Thanks! Any questions? You can find me at @jrhusney jordan@parabol.co © 2016 Parabol, Inc
  50. 50. Photo Acknowledgements ▣ “Coffee in the morning” by Chichacha: https://www.flickr.com/photos/chichacha/2471138966/ ▣ “Colocation” by Atomic Taco: https://www.flickr.com/photos/atomictaco/7960716222
  51. 51. Iconography ▣ Arrange by by Gregor Črešnar ▣ Broadcast by Amy Chiang ▣ Document by Brian Gonzalez ▣ Graph by Icon Mafia ▣ Group by Angie Reyes ▣ Reading by Creative Stall ▣ Sliders by Arthur Shlain ▣ Work by Jared Fanning

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