The document discusses using human capital metrics to assess workforce and HR strategies. It summarizes some key findings from a 2005 Conference Board study which found that while most firms track basic people measures like turnover and compensation, few have HR staff that understand strategic business metrics or can link people metrics to strategic targets. It then outlines an approach to developing scorecards to measure external differentiation, internal business performance, workforce performance, and HR performance in a way that aligns these metrics with business, workforce, and HR strategies.

1. Using Human Capital Metrics to Assess Workforce and HR Strategy Dr. Bonalyn Nelsen School of Management Nazareth College [email_address]

5. Using Human Capital Metrics to Assess Workforce and HR Strategy External Differentiation Internal Business Scorecard Workforce Scorecard HR Scorecard Performance Index Dashboard Performance Index Dashboard Performance Index Dashboard Business Strategy Workforce Strategy HR Strategy