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User Experience: Process and Guidelines
The document outlines key concepts and guidelines for user experience (UX) design, emphasizing the user-centered design process, prototyping techniques, and usability testing methods. It presents essential UX design principles, such as understanding user context, making interfaces obvious and readable, and allowing user control. The document serves as a comprehensive guide for creating effective and user-friendly designs.
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Similar to User Experience: Process and Guidelines
User Experience: Process and Guidelines
- 1. User Experience (UX) Theprocess and guidelines @DanSorvik @NirishShakya
- 2. What is UserExperience?
- 4. User-Centred Design Process Thetechniques
- 5. ? ? User Who is the user?
- 6.
- 7.
- 8.
- 9.
- 10. ? ? User How should it work?
- 11.
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- 14. ? ? User Does it work?
- 15.
- 16. “You want towatch the first season of ‘Friends’. How would you find it on this site? http://www.smashingmagazine.com/2010/06/16/design-better-faster-with-rapid-prototyping/
- 17. Heuristics testing Eg.Nielsen’s heuristics: 1. Visibility of system status 2. Match between system and the real world 3. User control and freedom 4. Consistency and standards 5. Error prevention 6. Recognition rather than recall 7. Flexibility and efficiency of use 8. Aesthetic and minimalist design 9. Help users recognize, diagnose, and recover from errors 10. Help and documentation bit.ly/H0yaff
- 18.
- 19. Feedback implementation Positive comments or findings Make sure these features stay Minor issues Unable to implement in this phase Cosmetic/minor issue Showstopper/Road Block Significant detriment to user Result in a loss of sales
- 20. UX design principles guidelines We can’t live without
- 21.
- 22. Make sure youknow: Business Goals User Goals Are they the same? Ask why it is being (re) designed
- 23. Guideline 2 Context iseverything
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- 26.
- 28. Know your users andtheir context
- 29. Guideline 3 Help theuser get started
- 32. Guideline 4 Make itobvious
- 33. What can Ido here?
- 34. What can Ido here?
- 35. What can Ido here? More info Add to cart More info Add to cart
- 38. But HOW do I pay??
- 39. Guideline 5 Keep it‘affording’
- 40.
- 41.
- 42.
- 47. Clickable Not clickable Not clickable
- 49. Guideline 6 Make itreadable
- 50. How users readyour webpages 1 2 3 4
- 51. THIS IS IMPORTANT. This is less important. This is even less important.
- 53. Guideline 7 Take itoff slowly
- 55. Guideline 8 Tell theuser what's going on and what's going to happen
- 59. Guideline 9 Let thecomputer do the work for the user
- 60. Which " one isthe " cheapest?
- 61. What’s my LoginID??
- 62. What’s my LoginID??
- 63.
- 66. 19 seconds X 1000visitors per day = 19000 seconds per day = 13 hours per day = 197 days per year!
- 68. Guideline 10 Let theuser be in control
- 70. To err isuser To forgive is design
- 71. Loss of controlcan be stressful! http://upload.wikimedia.org/wikipedia/commons/c/ce/Australian_Slippery_Road_Surface_sign.png
- 72.
- 74. Register beforeyou buy
- 77. Let the guidelinesguide you
- 78. Keep looking atthe bigger picture
- 80. Techniques Who is your Observation user? Personas Scenarios How should it Sketching work? Prototyping Hallway Testing Does it work? Heuristic Evaluation Usability Testing
- 81. Guidelines 1. Ask why 2. Context is everything 3. Help them get started 4. Make it obvious 5. Keep it ‘affording’ 6. Make it readable
- 82. Guidelines 7. Takeit off slowly 8. Keep the user informed 9. Let the computer do the work 10. Give the user control
- 83. Say hello Nirish Shakya Dan Sorvik nshakya@objectivedigital.com dsorvik@objectivedigital.com 0431 170 608 0401 595 884 @NirishShakya @DanSorvik 301/15 Lime Street King Street Wharf www.ObjectiveDigital.com Sydney NSW 2000