1. Jamie E. Chapman
♦ 69 Mast Road, Lee, NH ♦ 603-793-4691♦ insurefullcircle@outlook.com♦
Experienced, confident, results-oriented professional. Creative and fun with great attention to detail and a
strong work ethic. Effective and resourceful problem solver with exemplary communication and interpersonal
aptitude.
Key Strengths:
 Effective Problem Solver
 Team-Building Skills
 Human Resources
 Event Planning
 Office Management
 Executive Support
 Organized & Efficient
 Time Management Skills
Technical Skills:
Proficient in Windows Platforms, Microsoft Office (Outlook, Word, Excel Access,PowerPoint), Google Docs
& calendar, Labor Management, Time Management, Coaching and Employee Development, Meeting
facilitator, Payroll, Project Management, Customer Services, and Strong Communication Skills
PROFESSIONAL EXPERIENCE
SUMMIT TRUCK& AUTOBODY,Epping,NH 2016 - Present
Office Manager
 Manage and oversee bookkeeping functions including posting payments and charges to client
ledgers, balance daily receipts, collect delinquent accounts, and evaluate the need for and refer
delinquent accounts to collection agencies.
 Greet persons entering the office; provide general administrative and clerical support; prepare
letters and documents, and receive and sort mail and deliveries. Orders and maintains coffee and
office supplies. Successfully operates a variety of standard office machines, including a personal
computer and a variety of computer applications, phone, fax, and shredding and photocopy
machines.
 Assist owner with social media marketing using Facebook, Twitter, Yelp!, etc.
 Improved and maintained vendor relationships.
 Maintaining a professional work environment
FULL CIRCLE INSURANCEAGENCY LLC, Epping, NH
Licensed Life and Health Insurance Agent 2015 - Present
 Help clients identify and achieve their insurance goals.
 Illustrate the value of insurance offering offerings to support retirement, wellness, and wealth-
building
 Prospect for new clients and following up with leads
 Build and maintaining relationships with current and potential customers
 Demonstrate the features and benefits of individual programs and policies
 Close sales and arrange payment details
 Create and deliver sales presentations
UNITED PARCEL SERVICE - GAINESVILLE, GA - 2000 -2003
Hub Operations Manager
 Managed a group of 25 unionized employees,
 Recruited, developed and retained human resources to maintain a qualified, motivated and
productive workforce
 Distributed performance reports to appropriate parties to identify areas of improvement.
 Ensured quality and delivery reliability
 Promoted a respectful work environment
 Developed performance metrics to manage the carrier quality improvement process.
 Reduced OSHA injuries by 21% in 6 months through education, training, and new safety
disciplines and accountabilities.

2. ♦ Jamie E. Chapman ♦ 69 Mast Road, Lee, NH ♦ 603-793-4691♦ Fullcircle1979@gmail.com ♦
 Increased pieces per hour (PPH) by 20% in 8 months through effective communication, regular
feedback, and continuous employee engagement
 Produced and submitted daily reports on the operational activities of the
VOLUNTEER
Moharimet Elementary School - Madbury, NH 2013-2015
 Help and collaborate display and board ideas and coordinate the visual set up and display changes.
Pucketts Mill Elementary School - Room Parent - Dacula, GA 2010 - 2011
 Assisted in the classroom and/or aided in getting assistance for the teacher (field trips
chaperons; classroom materials, etc.
 Assisted the Parent Teacher Organization (PTO) in getting volunteers for school-wide events
 Created and distributed e-mails and bulletins to parents on classroom (including PTO updates)
as necessary;
 Coordinated a Fall and Spring Social for class parents;
 Coordinated collection of items for class raffle basket; and
 Coordinated a year-end party for the children, at the teacher’s discretion
New Day Church - Social Media Committee - Enfield, CT 2009 - 2010
 Designed and created New Day Church Facebook page. Provided advertising ideas and
designed ads for New Day Church Facebook page.
Small Group Leader – Women and Family 2006 - 2008
 Facilitated and cultivated group study, and discussions
 Recruited and successfully integrated new members
 Managed group conflicts
 Organized formal/inform meetings
EDUCATION
North Georgia College and State University Dahlonega, GA 1999 - 2003
Georgia State University - Atlanta, GA 1998 - 1999
 Completed 46 credits toward Bachelor’s Degree in Business Management
LICENSES
 Accident, Health and Life Insurance NH 6/2016 - 5/2018
 Life and Health ME 4/2015 – Continous
 Life, Accident and Sickness GA 9/2015 -9/2017