Lauryn Giem is seeking a human resources position utilizing her customer service and communications skills. She has experience in talent acquisition, customer service, and waitressing. Her resume highlights coordinating interviews and travel, managing job postings, addressing customer complaints, and providing excellent customer service.

1. Lauryn Giem
2104 E 62nd Spokane, WA 99223
Phone: (509) 270-1453 E-Mail: lologiem143@gmail.com or lauryn.giem@wsu.edu
Human Resources/Communication
Communication / Social Science major at Washington State University seeking a human
resource position where I can leverage my customer service and communications skills
to support recruiting initiatives.
Experience
Talent Acquisition Intern- Itron Inc. May 2015-August 2015
(present)
Responsible for all scheduling, reimbursements, onboarding orientation as well as job postings.
 Coordinate job interviews working closely with both HR and Hiring Managers globally, Staffing
Specialist and applicants.
 Distribute final interview schedules to all participants.
 Arrange all travel for applicants using corporate travel.
 Update and manage all job postings
 Process and distribute reimbursement requests for applicant travel expenses.
 Prepare and lead new hire orientation.
 Source and initiate contact with potential applicants for new job postings.
Customer Service - Montego Bay Tanning Company October 2010- 2013
(present)
Responsible for managing the daily operations at a seven bed-tanning salon including some retail

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sales.
 Provided excellent customer service greeting patrons in person and on the telephone, scheduling
appointments and completing retail transactions.
 Address customer complaints in a professional manner and under pressure working independently with
a focus on improving the customer experience.
Hostess and Waitress - Waddell’s Pub and Grill May 2013-
Present
Responsible for hosting and greeting restaurant patrons including some waitress duties.
 Welcome customers with a smile expressing gratitude for their patronage while balancing workflow and
table assignments.
 Provide wait staff support and transitioning into a serving role with emphasis on customer satisfaction.
Education
Washington State University August 2012- 2016(Present)
I am currently a Communication / Social Science Major at Washington State University with an emphasis in
human resources.
Skills
Customer Service- I am a people person. I work well in all areas that include working with people or working

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independently. I get along with all clients as well as other employees.
Computer Programs- I am experienced in Excel, Word, Power Point, Taleo, Outlook, and I have the ability to
adapt quickly to technology solutions.
Time Management- I have excellent time management skills. I prioritize projects to meet strategic objectives.
Reference:
Name Phone Number Relationship
Dana Jeske (509) 993-8068 Employer (former owner Montego Bay)
Andy Oranen (509) 891-3694 Employer (Talent Acquisitions Manager)
Judi Baggarley (509) 868-1055 Employer (Sr Director Talent Management)