This resume is for Alandria M. Robinson. She is seeking a position where she can utilize her customer service, leadership, and organizational skills. She has experience in various retail and food service roles, including at Starbucks, Charlotte Russe, and Aerie. She is proficient in Microsoft Office and has a background in childcare. Her education includes an Associate's degree from Eastern Michigan University.

1. Alandria M. Robinson
20067 Woodside St.
Harper Woods, Mi 48225
Home (313) 458-8278
Cell (313) 485-5330
Email-: arob5193@gmail.com
Objective: To obtain a position working where I can utilize my current knowledge, skills,
and ability.
Summary of Qualifications
I am customer focus and a driven leader able to successfully orchestrate complex
relationships and work environments, fueling greater partner loyalty. I have a strong
work ethic, high energy level, and consistent commitment corporate success. I’ve a
broad knowledge of organizational skills. I’ve experienced in employee motivation and
interfacing with upper management. I work well under pressure and I am always willing
to learn. I work well in a team environment as well as alone. I’ve experienced with the
ability to plan, organize, and lead as well as contribute to process improvements.
Although I’ve outlined my job roles and responsibilities to the best of my ability this
should not be interpreted as all encompassing and I am a hard worker. My work history
indicates I’ve consistently worked in a servicing capacity because I enjoy working and
helping with others.
Education
Harper Woods High
 Harper Woods High National Honors Society 2010
 Interact Club 2009-2010
 College Classes- Physiology and Speech2010
 Spanish Club 2009-2010
 Leo’s Club 2010
 Winning Futures 2009-2010
 Honor Roll 2008-2010
 Dual Enrollment Lakeview Child Education (2009-2010)
Oakland University 2011-2012
Wayne State University 2012-2013
Eastern Michigan University 2013 – 2016
Macomb Community College 2015 - present
Technical Skills
MS Office: Word, Excel, and PowerPoint, email

2. Related Experience & Skills
 Experience with Microsoft office software
 Experienced in problem solving and multi-tasking
 Provide effective and efficient solutions to complex business problems
 Improve Customer Servicing
 Other assigned duties
 Cashier
 Stocking
 Cleaning
Work History
Kim’s Little Angel Daycares – (2008-2010)
As a child-care worker I’ve experience with caring for a child/children providing a wide
spectrum of activities, social and cultural context. I’ve have training in CPR and first aid.
Principle responsibilities were watching the children when parents and other family
members were not available. Supervise and monitor the safety of the children, ensure
children have enough physical activity, rest, and playtime, as well as keep records of
children progress.
Election Inspector – Election Commission Harper Woods (2010-2011)
As an election inspector I am responsible for interacting and assisting voters with the
voting process. I also hung signs up as well as worked the computer and voting
machines.
Sales Associate – Charlotte Russe (2011-2012)
I’ve experience with greeting and assisting customers, doing floor sets, working the cash
register, arranging and folding cloths, cleaning.
Sales Associate – Aerie (2012) I’ve experience with greeting customers, doing floor sets,
working the cash register, arranging and folding cloths, cleaning and assisting
customers. Selling clothes always meeting sell goals.
Starbucks - Starbucks Brista (2014-current) I’ve experience with social skills, making
drinks, lifting /stocking, cleaning, preparing /taking order, cashier, as well as providing
good customer servicing to customers.

3. J House Juice – (2015 - present) I’ve experience with making organic juices and regular
drinks, promoting healthy lifestyle, cashier, taking orders, serving, cleaning opening and
closing the store as well as greeting and servicing the customers. Also learned to make
Starbucks drinks there.
Lakeland Banquet & Event Centre - (2015 – present) I’ve experience with setting up for
events, serving, restocking food, cleaning up as well as greeting guest.
Atwater In the Park – (2015 – present)
• Greeting customers as they arrive and showing them to their table.
• Giving out menus and taking orders for food and drink.
• Serving food and drinks.
• Dealing with bill payments.
• Making sure tables are clean and tidy.
• Check with customers to ensure they are enjoying their meals and take action to
correct any problem.
Interests
 Helping people
 Fashion
 Drawing/Design
 Shopping
 Bowling
 Softball
 Watching Netflix
 Reading